Voice of Experience: Deborah Freer, Chief Operating Officer, US, RBC Capital Markets

DebbieFreerBy Melissa J. Anderson (New York City)

Deborah Freer, U.S. Chief Operating Officer at RBC Capital Markets, began her career over three decades ago, and says she believes strongly in the importance of women helping women, and of being a mentor.

For example, looking back on her own early career, Freer said, “I wish I had a little more insight into how to deal with certain types of people. My first 10 years would have been easier. I wish I had had more insight into how things ultimately work in this business.”

It is fortunate, then, for Freer’s niece, who is beginning her own career on Wall Street. Her aunt has amassed a slew of advice to share with her. “I tell her, ‘Keep your eyes open, every single day. You can’t think for a second that you’re not going to learn or add value.’”

She continued, “The other thing is that you have to do your job really well before you start trying for the next one. You need to prove you can ace a job before you get considered for the next promotion. And always ask for feedback. Push people into telling you how you’re doing whether it’s good or bad. And don’t be afraid to try new things.”

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Intrepid Woman: Claudia Chan, Founder of ClaudiaChan.com and S.H.E. Summit

ClaudiaChanBy Melissa J. Anderson (New York City)

According to Claudia Chan, founder of ClaudiaChan.com, women must build stronger relationships with one another in order to unlock our potential for leadership. “When you look at statistics like those from CARE, which show women do 60 percent of the world’s work, yet earn just ten percent of the world’s income and own only one percent of the world’s property, I think you have to realize that if we, as women, don’t support each other, we will be left behind.”

She continued, “And women, now more than ever, are supporting each other through organizations like JoinFITE, created by Jane Wurwand of Dermalogica, to help women start and build businesses to support their families, or the venture capital firm Golden Seeds, created by Stephanie Newby, invest in female-run companies while delivering above market returns for investors. Now is the perfect time to focus on networking with each other because there is both the incredible need to do so and the possibility of amazing returns.”

That’s why Chan put together the recent S.H.E. Summit held in New York City in June. “I realized that, while we have weeks dedicated to almost everything, from Fashion Week and Social Media Week to Restaurant Week, there is no week that is set aside just for women to focus on themselves.”

The event featured over 40 events “for, by, and about women,” on networking, entrepreneurship, and professional development, wellness, beauty, and personal growth.

“S.H.E. Summit Week is a time for women to come together to find the inspiration, support and community they need to help them dream and do big things. As women, we take on a lot, and it’s important to take a break from the stress of every day life to focus on our passions so we can start to see how to live our lives with purpose,” she added.

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Voice of Experience: Judy Wesalo Temel, Principal and Director of Credit Research, Samson Capital Advisors

JudyWesaloTemelBy Melissa J. Anderson (New York City)

Judy Wesalo Temel, Principal and Director of Credit Research at Samson Capital Advisors, believes enthusiasm about your work is crucial for a successful career.

“You have to be passionate about what you’re doing,” she explained. “You are not going to be successful unless you really care about your field. Read and absorb new developments and do not get stuck in a rut.”

“A colleague once told me, ‘If you go home at night without learning something new every day, you haven’t done your job.’ This advice applies to everyone, no matter what area you’re in,” she added.

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Voice of Experience: Doreen Lilienfeld, Partner, Executive Compensation & Employee Benefits Group, Shearman & Sterling

doreenlilienfeldBy Melissa J. Anderson (New York City)

Doreen Lilienfeld, a partner in the Executive Compensation & Employee Benefits Group at global law firm Shearman & Sterling, has established her reputation as a leading executive compensation lawyer through exceptional client work and thought leadership initiatives like article writing and speaking opportunities.

But when it comes to career advancement in the legal profession, Lilienfeld believes that establishing and maintaining relationships is key. In her experience, networking matters.

“Everyone is a potential contact,” she says. “You never know where the people you meet along the way are going to wind up. You see people move from one path of life to another. To the extent that you can network earlier in your career rather than later, and keep those contacts, it is incredibly useful later in life.”

Part of that networking should be internal, she suggests. Having climbed the ranks at Shearman & Sterling’s Frankfurt, London, Bay Area, and New York offices, Lilienfeld emphasizes that the benefits of finding a role model can be considerable. “Get a mentor,” she says. “It’s the most critical piece of advice I can give anyone for career success.”

But earning the support of colleagues is not automatic. It requires delivering on commitments and nurturing key relationships all along the way. “You need to stay connected and have a team dedicated to your success throughout your career,” she explains.

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Voice of Experience: Claire Warnes, Partner, KPMG

ClaireWarnesBy Melissa J. Anderson (New York City)

According to Claire Warnes, Partner in KPMG’s Risk Consulting practice, one of the best parts of working in consultancy is that there are lots of moments which make you feel proud. “There’s not one occasion, but many. That’s why I like working for a consultancy with so many clients. My proudest moments are when we work as a team with a client, bringing diversity of thought to bear and really making a difference in how our clients implement change,” she explained.

Warnes spent nine years in three roles in the UK public sector before being headhunted into KPMG’s Public Sector practice. “At KPMG, I’ve done eight years work as a management consultant, implementing and designing change in the public sector, for universities, defense, and increasingly in healthcare,” she said.

In addition to those eight years, Warnes cited a valuable assignment in Frankfurt that propelled her career forward. “In 2009, I was asked to take on a strategic secondment to be the Executive Assistant to the Joint Chairman of KPMG Europe. It was a fantastic experience and one of the highlights of my career.”

Then, last year, after ten years with the firm, she was promoted to partner. “Now I’m back to consulting, working with lots of clients and helping them think about the future and plan for the significant changes they are facing, and what that could mean for their business.”

Currently Warnes’ work is mainly around the regulation of healthcare. “I’m passionate about that, and the role of regulation in enhancing the quality, efficiency, and patient safety of healthcare. I think it makes a difference.”

She added that she is also interested in how the economy will impact consultancies moving forward. “In austere times which many mature economies are facing now, the role of consultancy is extremely important. Even when money is tight there is an important role for consultants to play and add value to organizations.”

Finally, Warnes added, she is involved in a number of projects at the firm, including serving as a sponsor for its women’s development program and participating in a forward-thinking project involving a group of young partners. “It’s thinking about the future and it’s very exciting,” she said.

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Movers and Shakers: Sue Allon, CEO and Founder, Allonhill

Sue AllonBy Melissa J. Anderson (New York City)

According to Sue Allon, CEO and Founder of Allonhill, a mortgage due diligence and credit risk management firm, one of the most important things people can do when they are building their own companies is speak up, and showcase their thought leadership.

“When Allonhill was founded in 2008, I couldn’t imagine that the financial crisis would get worse. At the time, Wall Street couldn’t speak for itself,” she said. “It was being indicted and servicers were being indicted. But a statement had to be made: mortgages were still a good investment.”

She continued, “Many people felt they couldn’t talk, but I felt I could speak for the industry. There were flaws that needed to be corrected, but I didn’t feel there were problems with mortgage securitizations as a product. So I embarked on a press campaign to talk about mortgage securities.”

It was risky, she continued, but worth it. “It was such a wonderful boost for my company. I was jettisoned to a highly recognized position in the industry. And even when there was no market, we became the number one firm.”

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Voice of Experience: PJ Johnson, Managing Director and Global Head for Anti-Money Laundering and Sanctions Compliance, Citi

pjjohnsonBy Melissa J. Anderson (New York City)

To Pamela (PJ) Johnson, Managing Director and Global Head for Anti-Money Laundering (AML) and Sanctions Compliance at Citi, mentoring and developing individuals is a chief source of satisfaction.

“I’ve worked on pieces of important legislation, including the USA PATRIOT Act, and a number of significant money laundering cases. But, as I turn 50, what I’m most proud of is my role in creating a community of AML professionals.”

“Whether it is people with whom I have worked or others who have worked for me, it is satisfying to see people develop and move up the ranks to larger and more challenging positions.”

She continued, “As I look at my team in particular, I’m very humbled to be surrounded by such experienced and dedicated professionals. I’d be delighted to think that I may have contributed in some positive way either through mentoring or educating people about AML.”

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Voice of Experience: Lois Herzeca, Partner, Gibson Dunn

LoisHerzecaBy Melissa J. Anderson (New York City)

“When I was in law school I fully intended to become a litigator,” began Lois Herzeca, Partner at Gibson Dunn.

After graduating cum laude from Boston University School of Law, Herzeca joined the Antitrust Division of the Justice Department in Washington, D.C. through its Honors Program. Based on her experience working in the Antitrust Division, she decided to move into the private sector as a litigator, and took a position at Fried Frank in New York in antitrust litigation.

“Then I realized I was much more interested in corporate practice,” she explained. “I enjoyed the creativity in structuring deals and the strategic thinking involved in executing deals. I felt I could become a real advisor to clients.”

Eventually, Herzeca became a partner at Fried Frank, spending over twenty years with the firm. Then, three years ago, she moved to Gibson Dunn. “I felt a larger global practice created a better platform for my client base,” she explained. She is now a member of the firm’s Mergers and Acquisitions and Capital Markets Practice Groups, and she is co-chair of its Fashion, Retail, and Consumer Products Practice Group.

She says one of her proudest recent achievements was being named a Dealmaker of the Year for 2012 by The American Lawyer. “I’m honored to be among that group. There are relatively few women partners in law firms who work on contested M&A transactions,” she explained. Additionally, she continued, she is extremely proud to have been honored with her alma mater’s Alumni Pro Bono award in 2009 for her many pro bono activities.

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Movers and Shakers: Jean Balfour, Director, Bailey Balfour Consulting, Ltd.

jeanbalfourBy Melissa J. Anderson (New York City)

“Dare to dream,” advised Jean Balfour, Director of Bailey Balfour Consulting. As an organizational development consultant and coach for executive women, Balfour has extensive experience working with women across many industries, and she said one of the key things she has learned from them is the importance of developing your aspirations.

“Dare to think big and dream big,” she continued. “And along with that, find a mentor and sponsor right from day one, who can help you achieve your dreams.”

She advised senior women to “really, really proactively support younger women, and encourage your male peers to mentor or sponsor young women as well, so they have as much support as they can get to move along in their careers.”

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Voice of Experience: Julia Hoggett, Head of Covered Bonds and FIG Flow Financing EMEA and Head of Short Term Fixed Income Origination EMEA, Bank of America Merrill Lynch

juliahoggettBy Melissa J. Anderson (New York City)

One of the most important lessons Julia Hoggett learned early in her career was the importance of being herself. Now Head of Covered Bonds and FIG (Financial Institutions) Flow Financing EMEA and Head of Short Term Fixed Income Origination EMEA at Bank of America Merrill Lynch, Hoggett explained, “Bringing your whole self to work can only help you advance.”

Early in her career, she hadn’t quite learned this lesson. “There was a sense that I needed to assume a professional face, both as a woman and as an investment banker. Luckily I learned that bringing the real me to the office made me better at my job.”

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