Voice of Experience: Anne Robinson, Chief Counsel, Global Commercial Services and U.S. Consumer Travel, American Express

By Melissa J. Anderson (New York City)

After graduating with Honors from Hampton University, Anne Robinson went on to study law at Columbia Law School. She joined the law firm of Milbank Tweed, and then moved to an in house role at Deloitte Consulting before joining American Express. What attracted her to the company, she said, was its female General Counsel Louise M. Parent, who had a reputation for supporting women in the company and in the legal profession at large.

Now, having worked for American Express for nine years, Robinson is Chief Counsel for Global Commercial Services and US Consumer Travel, leading the legal team supporting several of the company’s lines of business.

Robinson says she enjoys working in the office of the General Counsel. “It’s not a business unit that has to deliver products or services, and it’s not like marketing or advertising either. We’re business advisors, and for me, the greatest achievement is feeling like I’ve been consistently able to gain the trust and respect of my clients and serve them as a trusted advisor.”

Building those relationships every day is what she likes about her job, she continued, “If I didn’t like the day-to-day, my job satisfaction would be limited. If my clients are excited, I’m excited and that’s why I’ve been here almost ten years now.”

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Movers and Shakers: Kerris Wigfall, Vice President, Fixed Income Compliance, ING U.S. Investment Management

By Melissa J. Anderson (New York City)

“It’s very hard for me to say there are particular barriers for professional women,” began Kerris Wigfall, Head of Fixed Income Compliance at ING U.S. Investment Management. “And as an African American woman, I’m pretty sure a lot of people would expect me to say it’s harder to move forward. But that hasn’t been my experience.”

She continued, “Different companies play by different rules in determining how people grow and move forward. For me, I’ve focused on learning and trying to be the best at what I do, and I’ve been honest with myself with regard to what I’m willing to tolerate. I’ve found that’s how to earn people’s respect. As a result, people have been willing to vouch for me and help me move forward.”

She recalled how, when she interviewed for her first company out of law school, the firm didn’t have a compliance job available. “But the person who interviewed me was impressed by my skills and abilities, and he wanted to take a chance on me. Nine months later, he called me back because he found an opportunity for me.”

Similarly, another previous boss has served as a reference for her later on. “He knew what I could do and my level of professionalism and was willing to do what he could to help me take the next step in my career.”

Wigfall says she has been able to cultivate that kind of sponsorship throughout her career. “I’ve been blessed to have people who understand what I’m trying to do, and really support me moving forward,” she added.

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Movers and Shakers: Rashaan Reid, Director, Mortgage & Securitized Products Sales, Bank of America Merrill Lynch

By Melissa J. Anderson (New York City)

According to Rashaan Reid, Director in the Mortgage & Securitized Products Sales Group at Bank of America Merrill Lynch, the most important factor in succeeding on Wall Street is drive.

“Having the passion is the first thing – it takes a lot of energy and stamina,” she explained.

Next important, she continued, is the willingness to learn. She encouraged people just beginning their careers in the industry to hone their curiosity and build a broad foundation of knowledge. “Seeing different aspects of the business gives you a well roundedness and a better ability to provide solutions for your client. You have to ask questions and learn the business from the ground up.”

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Voice of Experience: Maura O’Sullivan, Partner, Finance, Shearman & Sterling

By Melissa J. Anderson (New York City)

After over 25 years in law, Maura O’Sullivan, a partner in the Finance Group at Shearman & Sterling, has developed a keen understanding of how to serve clients and how to do exceptional work. But she’ll never forget the early days.

One of her early assignments as an associate sparked her interest in complex deals and taught her the importance of making a difference on behalf of clients. “News Corp is a big player today,” she recalled, “but in the early ‘90s, it was having financial difficulty. As a member of the Shearman & Sterling team advising News Corp, I helped negotiate a workout of all of its debt globally. There were over 100 different credit facilities and about 150 lenders involved.”

Even by today’s global standards such a level of complexity would be considered significant – but at the time it was almost unheard of. She explained, “The corporate organization chart – if you put it on the wall – covered 10 feet. I spent my mornings talking with European lenders, my afternoons in the US, and my nights with Australian and Japanese banks. We got all of the lenders to agree to a standstill.”

“That, as a deal, will always stand out because of the sheer complexity and the opportunity to be creative. Starting with News Corp and continuing to this day, workouts and restructuring are among the more interesting things that I do. I like to find solutions that help my clients.”

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Voice of Experience: Jing Hu, Partner, Financial Services, PwC

By Melissa J. Anderson (New York City)

Jing Hu, a partner in the financial services group at PwC’s Beijing office, has seen her self-confidence grow throughout her career. When she first joined the firm, she was fresh out of college in New York City. “I think my immigrant background shadowed me. I had a lot of insecurities,” she explained.

But the support and coaching she received from partners in New York, and later in Beijing, made her realize her own strength. “My colleagues had so much confidence in me and gave me guidance and coaching. That helped me be confident in myself.”

She added, “I was lucky to have met those people – working at PwC changed me a lot.”

Currently Hu is beginning work on a new client with a challenging IPO plan. She is also working with PwC’s other Beijing partners on helping the firm distinguish itself from competitors. She explained, “In China, there are mandatory auditor rotation rules for large state-run enterprises as well as financial institutions.” As a result, many companies see auditing as more of a compliance procedure, rather than a value-adding service.

“Differentiating ourselves, and showing how we can add business value – that is something I’m working hard with my colleagues on.”

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Voice of Experience: Mary Strother, Managing Director, Investor Relations, Athenian Venture Partners

By Melissa J. Anderson (New York City)

Mary Strother, Managing Director of Investor Relations at Athenian Venture Partners, has built a successful career out of leveraging her differences.

She explained that if your background varies somewhat from the more traditional CVs in your industry, you’ll have skills others don’t necessarily have. The key is to consider your unique qualities as assets. “I mentor some young college women from time to time, and I took one to dinner recently – she was graduating in accounting and beginning to interview for jobs, but she was worried she didn’t have the same qualifications as some of the more typical accounting grads. I felt the same way going into finance early in my career,” she explained.

“Don’t compare your insides to other people’s outsides. Be bold and focus on what it is you can do. The key is to really practice communicating why your background matters,” she added.

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Thought Leaders: Reshma Saujani, Founder of Girls Who Code

thought-leadershipTo Reshma Saujani, Founder of Girls Who Code, success means taking risks and pursuing your passions – even with the understanding that you might fail. In fact, in her new book, Women Who Don’t Wait in Line, she explores the importance of failure and its connection to risk, and what it means for today’s women.

“It’s about understanding what your destiny is and striving for it,” she explained. “When I ran for Congress, people said ‘it’s not your turn yet.’” Saujani’s run was ultimately unsuccessful. Yet, she explained, she learned a valuable lesson. “It’s embracing failure,” she said. “Often, we feel like we have to do the job to get the job.” By shedding fears around failure and taking big risks, more women could achieve their dreams.

She also learned about the value of sisterhood during her campaign, another theme of her book. “Women have the power to help other women. We have to create a culture where we help each other. I can’t tell you how many women leaders, when I was researching for my book, said they seek to hire women. I want to encourage women to do the same.”

“It’s in our own hands to crash through the glass ceiling,” she added.

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Voice of Experience: Jamie Zimmerman, Founder and CEO, Litespeed Partners

By Melissa J. Anderson (New York City)

“I think people starting their careers often make a common mistake – they have an idealized notion of what a career might be, but they fail to investigate the day-to-day,” began Jamie Zimmerman, Founder and CEO of Litespeed Partners, an event-driven fund specializing in distressed debt.

Zimmerman learned this the hard way – she had planned on a prestigious career in law, aspiring to be the first woman on the Supreme Court. But when it came to actually being a lawyer, she discovered she wanted a different career path.

Today, she runs her own fund, doing work she finds fascinating and engaging. “Your life is the day-to-day, and I think it’s very important that you love it, that on Monday morning you get up and you want to go to work.” She continued, “At Litespeed, we are investigative reporters with an investment overlay. Every day, we try to predict and profit from the future. It is always challenging, always interesting, and a lot of fun.”

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Life After Corporate: Leila Kanani, CEO & Founder, Intermix Legal Group

By Robin Madell (San Francisco)

Do you have an entrepreneurial idea that you just can’t shake? Leila Kanani recommends pursuing it. “Lawyers are all, as a group, very risk averse,” says Kanani. “I’m not in that group. My advice is to quit your job and go after any idea you may have. Take the risk. Your fallback is that you can always go back to your corporate job.”

Kanani speaks from experience. After spending a decade as an associate in BigLaw firms in DC and Atlanta, she now runs her own company in Chicago, Intermix Legal Group, that helps professionals achieve better balance between work and family. She left her position last March as an intellectual property attorney at Sterne, Kessler, Goldstein & Fox to launch Intermix.

Her goal in starting the company was to help attorney parents keep their skills sharp and their resumes current if they’ve opted to leave their firm to focus on family life. Kanani’s company helps match these parents with project-based work with law firms and corporate legal departments. Participants in the program work from home, choosing their own projects and hours.

“Intermix is really an answer for all those women that leave these firms and then think, ‘Now what?’” says Kanani. “Why let their hard earned skills and education go to waste just because they choose to stay at home?”

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Movers and Shakers: Laurie Nordquist, Director of Institutional Retirement & Trust, Wells Fargo

By Melissa J. Anderson (New York City)

According to Laurie Nordquist, Director of Institutional Retirement and Trust at Wells Fargo, one of the most important pieces of advice she has ever received was on the value of staying true to herself.

“Be yourself – it’s important for all of us. The more you can be authentic at work, the more you can use that energy to make a difference,” she explained. And after thirty years in the business, she has the experience to know it’s true.

She explained, “I had a wonderful boss who gave me that advice and it’s really helped me over the years. It’s okay to be unique or a little quirky – don’t think there’s a particular style you have to follow. Just come in and be yourself.”

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