Katrina Roberts never envisioned herself having a career in IT, but now, after joining American Express over twenty years ago, she could never imagine herself anywhere else. Originally, Roberts planned on entering the hospitality business as a hotel manager, but after gaining some hands on experience in the industry while she was still a student, Roberts determined that was not the perfect career fit for her.

Although Roberts was still unsure of her exact career trajectory leaving college, she knew that she had a strong interest in travel and tourism. With some encouragement from her father, a Kodak employee, Roberts applied to work at American Express.

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Welcome to The Glass Hammer’s “Women in Tech” month! We will be celebrating successful women in technology all month long!

“Embrace the fact that you might be different and have a different way of approaching things,” said Emmanuelle Rivet, Partner at PwC US. “Focus instead on what drives you and find your internal purpose,” she continued.

This is just one key piece of advice that Rivet offered to young women starting out in their career, and it is something that helped her immensely when she was making an important transition in her own career; transferring from PwC France to pursue opportunities within the US firm’s Silicon Valley office.

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The Glass Hammer is celebrating Hispanic Heritage Month by featuring profiles of Hispanic Women Business Leaders all week long!

“Women who have power can continue to push the envelope on women’s interests,” Elizabeth Nieto says. “We can complain about where we are or focus on what we’re achieving. Things may not be perfect in the corporate world, but we’ve accomplished a lot and we have to build from here. Our daughters are watching us and making decisions about their lives based on how we make decisions about our own lives.”

This perspective is what drives Nieto as she implements programs focused on building a diverse and inclusive workplace at MetLife.

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The Glass Hammer is celebrating Hispanic Heritage Month by featuring profiles of Hispanic Women Business Leaders all week long!

Sandra Aresti, PwC partner, advises young professionals to enjoy the moment because time goes by so fast. “Don’t get caught up in the minute details,” she said. “Work hard, but also take the time to breathe, relax, and trust that your career is about the journey and not the destination.”

Career at PwC

“Despite an early interest in medicine, I knew in college that I wanted to pursue a career related to finance,” said Aresti.

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The Glass Hammer is celebrating Hispanic Heritage Month by featuring profiles of Hispanic Women Business Leaders all week long!

Maria Hackley believes that women need to ensure they are as well prepared as their male counterparts to rise in the corporate world. Women and men are hired in almost equal amounts as undergraduates, but as they climb the ladder, the numbers change. “Be assertive in a respectful manner, but make sure your voice is heard,” she says.

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Paul ArrojoThe Glass Hammer is celebrating Hispanic Heritage Month by featuring profiles of Hispanic Women Business Leaders all week long!

“Throughout my career, I could have taken the easy road, but I’m proud of myself for accepting a challenge,” says Paula Arrojo, managing director and private wealth advisor in the Investment Management Division at Goldman Sachs. “If you have good reasons to want to do something different or innovative and the risk is well articulated, Goldman values that ambition and desire to move forward,” she says.

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The pivotal moment of Kelly Williams’ career came when she was given the opportunity to step outside of her comfort zone and go in a completely new direction. “I started as a project finance lawyer in the private sector, where I was one of few women,” said Williams, who later took a position working in-house with Prudential Financial.

“Then I had the chance to move over to the business side because someone believed in me and recognized that I had the skills and ability to thrive in this new role in a different environment than what I was used to,” Williams continued.

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diverse women in the boardroomIn a recent round-table of derivative portfolio managers of the largest insurance companies, Esther Yang found herself being the only female among this male dominated profession. How did she get to where she is now?

Esther Yang did not have a conventional route to success in financial services. In fact, she didn’t begin college or her career with intentions of entering the field at all. However, Yang used her instincts and willingness to try new things to guide her into the position she currently holds.

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When Carin Pai joined Fiduciary Trust 18 years ago in an associate- level position within the Investment department, she knew that she was an analytical person who had a strong creative side as well. These skills, along with a strong work ethic and circle of mentors have set a strong foundation for Pai’s rewarding career.

“I studied architecture at Brooklyn Technical High School and loved the combination of the artistic and technical elements,” explained Pai, who said she enjoys this same balance in her current role as executive vice president and director of equity management.

A Committed Leader

Throughout her career Ms. Pai has remained committed to broadening her investment management and leadership skills: in 2006 she became a Chartered Financial Analyst and then in 2011 she attended Harvard Business School’s Executive Education in Investment Management program.

Leading and managing her team of portfolio managers is one of the most rewarding aspects of her job, Pai said. She is especially proud of the fact that in spite of the market turmoil in recent years, she successfully guided her team and their clients through and the group is now reaching new highs.

Although she acknowledged that there can be challenges of leading a multi-generational team, Pai enjoys discovering new ways to be an effective leader and utilize the individual strengths and talents of everyone on her team. “It is a very dynamic environment where it is important to strike a balance between motivating senior professionals and mentoring the rising stars,” she explained.

According to Pai, the team-centric environment promoted by the leaders at her firm creates a wonderful company culture where everyone knows they are appreciated. “As many companies have been forced to make job cuts throughout the market downturn, Fiduciary Trust has emerged with new technologies, resources and talent to provide our clients with the best investment solutions,” she explained.

One of the newest investment avenues Pai and her team are following is ESG investing, which stands for Environmental, Social and Government investing. “ESG awareness can go a long way with investors who are committed to these issues,” said Pai. Right now, Pai is conducting extensive research in this area to gauge client interest. “If ESG is ranking high among our clients, then we will respond by dedicating more resources to this new alternative investment channel,” she added.

Another area of interest, Pai indicated, is to expand opportunities in the global high net worth markets, such as Asia and Latin America. “Asia, for example, represents one of the highest growth segments currently and we are strategizing on how to expand our presence in Asia,” Pai explained. She will be attending the Society of Trust and Estate Practitioners (“STEP”) Asia Conference in Hong Kong this fall in order to stay on top of Asia’s rapidly-evolving wealth management landscape.

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people at workWhen Voya’s Peg DiOrio describes the keys to her success overseeing quant for an entire group of investment managers, she uses a sailing analogy. “When you are part of a sailing crew, you have a job and you rely on others to do theirs. To be successful in business, you have to both respect and rely on your colleagues.”

Career Beginnings
Peg DiOrio taught high school math when she graduated college. As the newest teacher in school, she was assigned to some of the most challenging students. “One of my first classes was filled with high school seniors who were taking ninth grade math for the third and fourth time. They weren’t the most enthusiastic students, but it allowed me to try a lot of different ways to reach them. It taught me the importance of understanding my audience.”

In order to advance in the teaching profession, Peg had to get a masters degree. She enrolled in a then-new joint program between New York University’s Stern School of Business and the Courant Institute of Mathematical Sciences. DiOrio recalls, “Courant had long relied on training Department of Defense types in its masters programs.” When that source began to dry up, Courant looked for new opportunities for mathematical sciences and found it in the finance world. “I think the program is now called financial engineering,” DiOrio commented, but back then financial quant work was just getting recognized as a discipline.

There wasn’t a huge amount of academic work devoted to the finance and mathematics at the time, so she and her cohorts studied mathematical models from a range of other disciplines – physical sciences, social sciences, etc. “We studied models that described fish populations, neural networks and flu outbreaks.” She believes that applying math to a range of situations has been really useful in creating financial models that work in the real world.

“Finance is Just Math”
Peg’s study group at Courant included a student who was working at Sanford C. Bernstein. Her cohort’s commitment to developing models that accurately described the real world and his willingness to push for the best possible solution were inspiring. One day he told her, “You are smart. You should come work at Bernstein.”

Peg was intrigued, but a bit concerned that she lacked an understanding of finance. Her studies were in pure math and applied math. To that point her cohort said, “Finance is just math. You’ll figure it out.”

Learning Finance through Experience and Collaboration
Peg was assigned to work with a group of financial advisors who managed money for Bernstein’s high net worth clients. Part of her role was to run statistical reports for clients. “Some of our clients were unusual trusts – such as nuclear decommissioning trusts. It was a challenge because the goal was to have enough money to decommission the plant but not extra because additional funds would have to be returned to utility customers. It was also interesting because it was a time when decommissioning trusts were finally allowed to be invested in stocks. “We spent a lot of time looking at the right level of volatility.”

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