dollars.JPGContributed by Kathleen Burns Kingsbury


The financial services industry has been on a rollercoaster ride since last fall when markets tumbled and the world was reminded that what goes up must come down. Many advisors have lost jobs, changed careers or in some unfortunate cases taken their lives over the turbulent market place. But there are many advisors who have risen to the challenge in this time of crisis, held their clients’ hands and helped them navigate the emotional ups and downs of the global economy. It is not surprising that many of these successful advisors are women and that a historically male dominated industry is now getting in touch with its feminine side.

The Female Advantage

According to G. Scott Budge, Ph.D, the author of the book The New Financial Advisor: Strategies for Successful Family Wealth Management, the new competitive frontier for financial advisors is centered on building and managing client relationships. Active listening, building trust and understanding what a client needs both emotionally as well as financially are paramount in this new world. And who better to do this than female advisors. By nature, women are relationship oriented and excel at helping others. Never before has the softer side of finance been more important and, according to some female advisors, a real advantage to growing a successful practice.

“I love to hear people’s stories,” says Eileen Burkhart, CFP, Principal of Eileen Burkhart & Company. She uses these stories to learn more about her clients, their values and what makes them tick. Kim Zwick, a CPA turned Personal Financial Specialist and owner of Full Circle Financial believes women are good at gathering information and multitasking. In an industry with so many bits and pieces this goes a long way toward being an effective financial advisor. Kim believes that in this field you need to sweat the small stuff.

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Leetzow__Karen_2009_NASCAR_1_.JPGBy Caroline Shannon (Dayton, Ohio)

When it comes to hocus pocus potions for success, NASCAR Deputy General Counsel and Vice President Karen Leetzow says it wasn’t a magic wand that led her to success. Instead, she claims the male-dominated sport has taught her to listen — that is, if you can hear above the roar of the firing engines.

“If you listen – you learn,” Leetzow said. “If you learn, then you know your stuff. And if you know your stuff, and work hard, then you will get the respect, assignments and the success you deserve — whether you are a man or woman.”

But it’s her role as a woman that has added the diversity Leetzow likes to see in her workplace. She’s proud of the fact that world-popular organization has taken on the idea that “women can do what men do in every area of the business.” Take a look at the company today, and one will see women not only in corporate positions, sales and marketing, but also hitting the track officials, engineers and team owners.

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by Tina Vasquez (Los Angeles)

It may be hard for some to believe, but an organization that now has a global network of 525 high-powered members who serve on 675 boards began rather humbly with a home-cooked meal around a small dinner table in a New York City apartment. Susan Stautberg, President of PartnerCom Corporation, first began her organization Women Corporate Directors (WCD) in 1999. The premise: to bring together like-minded women who serve as directors of corporations for a communal meal and some shared advice.

Janet Clarke, President of Clarke Littlefield, has been with the organization since its inception and can attest to the fact that times have definitely changed. “We used to sit around this tiny table in Susan’s apartment, talk business, and eat the dinner she’d prepared. At the time, there was always a dog around that we could feed our scraps to,” Clarke said. Major changes in leadership, locale and structure have since taken place, but one thing is for certain: Stautberg has created a truly unique community for executive women.

WCD co-founder Alison Winter, founding President and CEO of President of Personal Financial Services in the Northeast for multi-bank holding company Northern Trust Corp, became fast friends with Stautberg after a chance meeting at a Committee of 200 conference in Washington D.C. After a little convincing, Winter decided to join Stautberg in creating what, at the time, was treated as nothing more than a dinner series. “Susan was doing the dinners in New York and, after enough heckling, I decided to start a chapter in Chicago. It quickly became clear that Susan was the entrepreneur with the creative ideas and I was the corporate executive. I wanted the organization to have formal structure and cohesion, so I began working on a logo with my company’s graphics department,” said Winter.

Around 2004, formal requirements for membership were put in place. Members are usually very senior, influential executives (Chairmen, CEO’s, COO’s and other C-level executives) and on average, serve on 3-4 major corporate and/or non-profit boards. 85 percent of the women in WCD are directors of public or large private company boards, while the other 15 percent have or will soon serve on public boards and currently serve on private, mutual funds or major non-profit boards. All members of the organization are either hand-picked or recommended and they represent a dizzying array of industries; some serve as directors of both the New York and NASDAQ Stock Exchanges, while others hold top positions at recognizable American companies such as Black and Decker and Hormel Foods.

Maryann Bruce, who is the President of Aquilla Distributors and acts as WCD’s Charlotte, NC co-chapter chair, is a prime example of how the organization brings women together. “I am also a member of the National Association of Corporate Directors and I must say, it’s very male-dominated and I often feel like I can’t relate to my peers there. With WCD, I can relate to many of the women concerning a whole host of things that are relevant not just to women, but to professional women with high-powered jobs.” WCD became an official organization in 2002, but even in its earliest stages, it was clear that the fledgling dinner series would be for women exclusively. “The dialogue is different when it’s just women; women are able to get into deep conversations when they feel the environment is safe and supportive, rather than competitive,” Winter said.

In addition to its new chapters in Atlanta, Boston, and San Francisco, WCD is going global with new chapters set to open in Beijing, Hong Kong, Lima, and London. Says Clarke, “There’s no other organization out there just for women that’s networking on a global level. Despite the size of the network, our meetings are small, private, intimate affairs that have a very nurturing environment.”

The chapter dinners, which are held three to four times a year, give the member women a chance to network, share ideas, and get to know other women with similar positions in varying industries. “I really like that the meetings are private and ‘off-the-record’,” Clarke said. “We often discuss classified information pertaining to our individual boards; it’s nice to share, receive advice, and just let your hair down and speak freely.”

Even though each dinner begins with a cocktail hour, potential members shouldn’t expect a casual dinner filled with socializing. As a matter of fact, after cocktails, it’s strictly business. “We purposely host each dinner around one large table so that it’s reminiscent of a business meeting. Of course, it’s nice to see each other, but once dinner begins, all chit-chat ends,” Winter said.

Perhaps the most interesting thing about WCD is not that they are all women in high-ranking corporate positions but, rather, despite their great success, they are still hungry to learn how to be better board directors. And while the dinners are primarily about sharing new ideas and attaining knowledge, for many members, the organization has become more than that – it has become a safe place where ideas can be exchanged without fear of judgment, a place that inspires, and, perhaps most importantly, a place where lifelong friendships are made.

“WCD has provided inspiration and encouragement like I’ve never encountered before. Sure, women are underrepresented as corporate directors, but getting to know all of these highly successful, high-powered women has shown me that there is a light at the end of the tunnel. This organization helps advance women and for me, it’s not just a business association; it’s become a personal association. I have made good friends with women in similar professions that literally live in my neighborhood and not only wouldn’t I have known that they existed, but I could have never become friends with them any other way,” Bruce said.

Magda_Yrizarry_1_.jpgby Tina Vasquez (Los Angeles)

Getting out of a bad neighborhood is a hard thing to do. It is so hard, in fact, that often young people use their immediate surroundings as an excuse as to why they haven’t done more with their lives or for their community. The opposite was true for Magda Yrizarry, Verizon’s Vice President for Workplace Culture, Diversity, and Compliance, who turned her upbringing in a housing tenement in a less-than-ideal Brooklyn neighborhood into an opportunity to give back to the community she once called home. Yrizarry’s father died when she was three, which left her mother to raise three young children alone.

“My personal motto, which I’ve had all my life, comes from my mother,” Yrizarry said. “When we were kids she drilled this into our heads: ‘To whom much is given, much is expected.’ We didn’t have material wealth, but we were blessed and fortunate and had every opportunity presented to us and with that, came the obligation to pass it on.” Read more

Akerblom__Jacqueline_1_1_.jpgby Pamela Weinsaft (New York City)

“In my opinion, the number one barrier to success for women in public accounting is the lack of visible role models. If a woman does not see other women succeeding, it is very difficult to aspire to partnership and senior leadership within a male dominated firm,” said Jacqueline Akerblom, National Managing Partner for Women’s Initiatives and Programs, Audit Partner and International Business Center Director at Grant Thornton LLP.

Akerblom started her career 25 years ago at the Los Angeles office of one of the Big 8 accounting firms. She was recruited to Grant Thornton while working as a manager for that competitor, and quickly moved up the ranks, progressing first to senior manager, then partner. As a new partner, she was asked to go to London to head up Grant Thornton’s US transaction group for Europe, where she stayed for four years.

Upon her return to the US in 1999, she was tapped to head up transaction advisory services for the West Coast. She soon became the national managing partner for international client services and was appointed to the Board of Governors for Grant Thornton International in 2000.

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Grace_photo_1[1]_1.JPGby Pamela Weinsaft (New York City)

Grace Leiblein has been working for GM since she was 18 years old. While attending college at General Motors Institute (now called Kettering University), she worked with GM as a co-op student in a manufacturing plant. She worked her way up through assignments and ranks, with her last position before her recent promotion being the global chief engineer responsible for overseeing the engineering of all several hundred engineers (internal and supplier engineers) working on crossover vehicles like the Acadia and Chevy Traverse.

Says Leiblein, “I remember when I got that assignment. It was a huge challenge—much larger than I had ever experienced—but it was a lot of fun and I learned a lot. I grew a tremendous amount both personally and professionally. To be on a project like that and able to start from scratch basically and have your fingerprints all over some products – I’m very proud of the way they turned out, and when I see one of my vehicles on the road I feel personally responsible for them.”

She was appointed President of GM de Mexico at the end of 2008. Although Leiblein has a personal connection with Latin America—her father is Cuban and her mother is Nicaraguan—she has never worked in Latin America in her professional career and is thrilled about the new opportunity. “I’ve always loved Mexico…it is one of my favorite places to be. And it is a great opportunity to lead an entire business unit for a country. To have that kind of responsibility and authority and challenge is wonderful. And the team there is a proven, experienced team of professionals—nationals as well as expats from different countries—so it will be fun to learn from them as well.”

Leiblein advises women not to be afraid to take that stretch assignment, something she has done quite often over the course of her career. “Women in particular have a tendency to shy away from opportunities out of their comfort zone, whether that be moving into an area that they haven’t worked in before or moving to a different city or moving to a different country. If you really want to progress in an organization you have to take on those opportunities because that is (1) how you grow personally and professionally and (2) it is how leadership really looks at your adaptability for progression (watching how you do in situations where what you are doing is different from what you know).”

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andrea_jung.jpg“I’m a firm believer that when you have this job you have the privilege and responsibility of influence – influence to every constituent, to your associates, to your community, influence to your consumer. And that influence can be translated into passion in the work. It gets you through all the tough parts of the job – the extraordinary ability to change women’s lives through the work,” said Andrea Jung, Chairman and CEO of Avon Products Inc. during her luncheon keynote dialogue with Ilene Lang, President of Catalyst at the recent Catalyst Awards Conference on March 30th.

When asked of how she felt about the purported dwindling number of young women going for MBAs because the perceived lack of social utility in business, Jung responded, “It’s killing me that the CEO role is being perceived as it is at this moment. [The job has] got huge responsibility and privilege but these are critically important jobs for the continued growth of America and the world. So I’m proud to be a CEO. I’m proud–I think we can make a difference. It’s not just my company but all of our companies can make a difference in the community and in this country which needs it.”

And if anyone can do it, Andrea Jung at the helm of Avon can. CEO of AVON since 1999 and Chairman since 2001, Jung holds the title as the longest-tenured CEO of the 15 women currently serving as CEOs in the Fortune 500, an interesting point in light of the fact that it is never a position she went into business with the intention to reach. “I never…set out to be CEO. I think you have to want to be in a role where you can make a difference. For me I realized…that I wanted to be a leader and make a difference in the future of the company and that really was the important thing for me.”

It was that perspective that allowed her to stay on at Avon when she was first passed over for the CEO role in 1997. With all the media hype around it–a New York Times article called extra attention to it as yet another example of a woman being passed over for promotion to C-suite–Jung began to get offers from many outside companies to become CEO. She was torn as to whether to stay with Avon and possibly never become a CEO or to leave to take advantage of the various advancement opportunities.

Ann Moore, CEO of Time and my mentor for many years…said something that changed my life. She said, ‘Follow your compass, not your clock. Make this decision from your heart, not your head.’…And I made a decision… I felt that it was a tough moment for the company and that the company needed me…It really was a moment [where I thought] I can add value in the role as [number 2]. And I decided in that moment even if it meant [never] being CEO that I would do that because I love the company. It was the best decision I ever made.”She ended up getting promoted to CEO 18 months later but she says she wouldn’t have regretted the decision even if that hadn’t happened. “You really learn that….you have to have a passion for the company – a deep love affair for the work you do or it doesn’t matter what will happen.”

For the first five years of her tenure as CEO, Avon saw, in Jung’s words, “5 years of major double digit earnings.” And then, in 2005, “they hit the wall” and Jung was faced with a potential crisis of confidence. “We had missed earnings guidance twice – the pressure was on. Ram Charan came into my office late one Friday night…and said, ‘Look, they love you. Everyone wants you to win but if you can’t fire yourself [on Friday]…and come back in on Monday morning as if [you were just] put in the job to do a turnaround and do all the objective things that somebody with fresh eyes can…If you can’t do that, this is going to be a tough haul.”

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WkingWomenCover_sm_1_.jpgby Paige Churchman (New York City)

We all talk about the glass ceiling, but do you know when the term began? Or whom we have to thank for it? Take a guess:

A) In 1971, Gloria Steinem coined the term in the premiere issue of Ms. Magazine.

B) Carol Hymowitz and Timothy Schellhardt used it in a 1986 Wall Street Journal.

C) Family Circle editor Gay Bryant first said it in a 1984 Adweek interview

D) No one knows. Perhaps an unknown woman stuck in middle management in Boston or Toronto or New York said it to a colleague in 1978, and then it spread by word of mouth.

E) None of the above

B is a popular answer on the Web. Even a Forbes story says the term originated in the Wall Street Journal. But keep clicking on those Google results and you’ll find your way to sources that say “glass ceiling” appeared in print two years prior when Gay Bryant said it in the Adweek interview. So answer C is close. But so are answers D and maybe E. Gay Bryant is probably the first to use “the glass ceiling” in print, and she did throw it out there in her Adweek interview. However, the very first time she put those words on paper were on page 19 of her book, The Working Woman Report. In chapter 1, Where We Are, Bryant writes:

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coils.jpgBy Sima Matthes (New York City)

A quick Google search of “Women in Metal” generates a long list of women in heavy metal bands and women clad only in metal. Fortunately, a more in depth search reveals that there are women working in the metal industry today, climbing to the upper echelons of some of the top companies in the category.

There’s a woman in charge at Carpenter Technology (#15 in the category, #906 on the Forbes 1000 in 2008). Anne L. Stevens, who joined the company in 2006, is the Chairman, President and Chief Executive Officer. Ms. Stevens had previously been at Ford Motor Company, and held progressively responsible positions there over her 16-year tenure, including EVP of Ford Motor Company and COO of Ford in the Americas. Prior to that, she worked at Exxon Corporation, holding engineering, manufacturing and marketing positions. She has a B.S. in Mechanical and Materials Engineering from Drexel University and did post graduate work at Rutgers University.

Over at Schnitzer Steel (#757/#13 in the category), Tamara Lundgren serves as President and CEO. Ms. Lundgren has been with the company just 4 years, coming aboard in 2005 as Vice President and Chief Strategy Officer, and progressing to EVP Strategy and Investments and President of Shared Services. She was elected to her current position in December 2008. She brings her experience as a managing director at JP Morgan Chase’s London Office and Deutsche Bank AG, as well as her experience as a partner at Hogan & Hartson, LLP in Washington, D.C. Ms. Lundgren is a graduate of Wellesley College and Northwestern University School of Law.

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Nina_Simosko___Web_Photo_1_.jpgby Pamela Weinsaft (New York City)

Whether you’re studying an instrument, exercising or tackling a business issue head-on, be sure to understand that there are real choices in how we go about accomplishing whatever it is we are doing. There’s an expression that comes to mind: ‘There is never enough time to do something correct the first time, but there is always time to do it over again. Be sure to assess the needs of each situation and decide what is most important before taking your first steps.'”

So writes Nina Simosko on her eponymous blog ninasimosko.com. Ms. Simosko is Head of the Global Ecosystem & Partner Group at software leader SAP. She keeps a schedule that would lend itself readily to proclamations of being too busy to care about the details of how things happen; her global role requires her attention for more than the standard 9 to 5 day. “I don’t have the luxury of working in a time zone…to me, it is just one continuum. I am on the phone with the Europeans at 4 in the morning (in the car on the way to the gym for my morning workout) and the folks in Asia Pacific at 11 at night. I work whatever hours are required for me to do my job.”

Yet she manages to attend to the details of both her work and her personal life. Simosko cites her strong supportive relationships with husband and friends among her proudest personal achievements. “My career puts a large demand on my time. And I love the fact that people get it. It would be horrible to be in a relationship with someone who didn’t get the stress and the time a career like this takes.” Read more