Rising Star: Heather Paquette, Partner, KPMG LLP

heather_-_2007_-_sm11by Pamela Weinsaft (New York City)

There aren’t many professional women who can claim that they decided to pursue a career in accounting while they were inside an Italian mountain.  Yet that’s exactly where Heather Paquette, Partner in the Midwest Information Technology Advisory (ITA) Practice in the Chicago office of KPMG LLP, came to her decision.  “As I was working the night shifts [as a U.S. Air Force computer operator for NATO] when I was stationed in Italy…I started thinking about saving for the future, which made me think accounting was where I wanted to be.” 

Following her time in the Air Force, she earned an accounting degree from Southern Illinois University at Carbandale and joined KPMG’s auditing group.  She was soon called back to her tech roots, transferring into the IT group within a year of joining the firm.   She explained: “At the time there was a big push [in the firm] to see if there were people interested in going to the technology team. It was one of those teams that was very entrepreneurial and, if you were a self-starter, it was where you wanted to be. I ended up transferring onto the technology team because I have a CPA background as well as the tech background, which enables me to look at risks and controls related to the use of IT.”

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Voice of Experience: Secil Watson, SVP, Wells Fargo Bank

secil_watson1by Tina Vasquez (Los Angeles)

 

Secil Watson, Senior Vice President of Customer Experience, Money Movement, and Mobile Banking with Wells Fargo’s Internet Services Group, may not have had a sense of herself after graduating from the Wharton School of the University of Pennsylvania, but that’s certainly not the case anymore for the thirty-seven-year-old mother of three. “I now know what I value in life and my priorities reflect that, but after graduating from college I didn’t know what kind of person I was; what my strengths and weaknesses were. I was just a sponge soaking everything up,” Watson said.

 

Admittedly, most college freshmen have a lot to fear. Many times they are far from home, in a new state, completely out of their element, and forced to somehow gracefully transition into a parentless world, where attending class is arguably optional, and their futures are in their own hands for the first time. For Watson, college was about all of those things and more. The native of Turkey had never stepped foot in the United States before when she was dropped off by taxi, in front of her dorm at Cornell University where she would complete her undergraduate degrees in international relations and economics. Watson, then only 18, had two suitcases in hand and not a clue as to how to navigate through this new country and its unfamiliar culture.

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Voice of Experience: Elizabeth Philipp, Head of PIMCO New York

pimco_liz_philipp1by Pamela Weinsaft (New York City)

Elizabeth Philipp, Head of PIMCO‘s New York office, has always loved numbers. “I know that sounds just so trite and generic,” she said, “but I loved math in high school. I excelled at it. I always liked the organization of numbers.”

That said, she went off to college at the University of Iowa with the intention of becoming either a pediatrician or a physical therapist. After taking a finance course in her second year at university, however, she quickly migrated back to math, and ultimately finance. “When I took my first finance course I just felt it was natural. I also felt that there was something about it that created a lot of independence. I just always felt that I could be very much in charge of my career destination if I chose finance and business. It is also very entrepreneurial.”

She added, “I didn’t know exactly what area of finance I would go into but I liked that there were many different avenues to pursue. That was the key. Whether it was running a company or doing more of the controller function or sales and trading, I thought it would be fascinating and evolutionary.”

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Do Female Business Travelers Have Different Needs? Survey Says: Yes

iStock_000006791794XSmall_1_.jpgBy Andrea Newell (Grand Rapids, MI)

Recently The Economist posted a piece that scoffed at the idea that female travelers had different concerns or needs than male travelers, as suggested in a related article on the Columbus Dispatch. However, the travel industry begs to differ.

Although there have always been women travelers , it is only in the last two decades when data shows that women make up a significant percentage of travelers, particularly business travelers, that hotels and airlines have taken note of this growing demographic. In 2007, The Herman Group reported that 43% of business travelers worldwide were women. Pioneers like American Airlines and Wyndham Hotels have taken not, launching women’s-only programs aimed at female travelers and offer amenities and services aimed specifically at women’s needs.

In the April 2009 article, Hotels Attempt To Attract Women Travelers Through Amenities, in the Marketing to Women newsletter, EPM Communications reports that “nearly all hotel executives say their outreach efforts are gender-neutral, yet they add that women’s preferences are important considerations since women act as the key decision-maker in 70% of travel plans.” MaryBeth Bond, an expert on women’s adventure travel and author of 11 books, reports on her website that there has been a 230% increase in women-only travel companies in the past six years. She cites estimates that women will spend $125 billion on travel in the next year. She and Kathy Ameche, a seasoned business traveler for over 20 years and author of The Woman Road Warrior, both affirm that while traveling, women’s needs are different from men’s.

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Mover and Shaker: Dale Meikle, Regional Human Capital Communications Manager at PricewaterhouseCoopers

Dale3_1_.JPGby Elizabeth Harrin (London)

“As a temporary secretary without the first clue about how business worked, I would never have seen myself ten years down the road as a senior manager working outside of the U.S.,” says Dale Meikle, Regional Human Capital Communications Manager at PricewaterhouseCoopers. Dale says it was “total chance” that she ended up in consulting. “I had just graduated from university and was temping at PwC in Washington, D.C. as a partner’s secretary,” she explains. “I was saving up to attend a master’s programme in Shakespeare. Working for what I perceived as an accounting firm was pretty much the diametric opposite of my career vision at that time.”

Dale ended up getting on well with the partner she was working for: he saw the talent in her and recognised that she would be an asset to the firm. “He let me sit in on conference calls with clients, he brought me with him to meetings on Capitol Hill and with firm leaders – always making sure I had an active rather than passive role,” she says. “He trusted me with sensitive tasks and was transparent in all of our communications. He always asked me, ‘what do you think about this?’ This early and intense trust and exposure to high level client and PwC executives developed me at a quick pace and primed me for future roles.”

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Voice of Experience: Marlene Mitchell Gordon, Vice President and Assistant General Counsel, Burger King Corporation

Marlene_Gordon___Burger_King_1_.jpgby Pamela Weinsaft (New York City)

Like many successful women, Marlene Mitchell Gordon, Vice President and Assistant General Counsel of Burger King Corporation has, struggled to find a proper work-life fit. “A few years ago, I was a total workaholic, and never made any time for myself. I began to feel the negative physical effects, which made me take a step back and make some changes in my lifestyle. I realized that life is not all about work.”

“I wish I had understood early on the importance of balancing your personal life and your career,” she added, “I always thought marriage and family would come later in life, but I got married right out of college and had my first child when I was in law school.” She credits a friend and mentor from law school for with helping open her eyes to the difficulties that lay ahead. “[My friend, a pioneer in her field] took me under her wing and helped me understand what life is like as a lawyer in a big firm. When I was pregnant and had an ‘I can do it all’ attitude, she told me that I didn’t understand what motherhood was yet and helped put it into perspective for me.”

She recognizes that this sort of challenge is women face regardless of industry or profession. “I believe that one of the barriers for women in the workplace is that we are the primary caretakers, but yet we still strive to progress our careers. It’s an obstacle and a challenge we need to overcome.”

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Voice of Experience: Lilly Chung, Partner, Deloitte LLC

Lilly_Chung_color1_1_.jpgby Pamela Weinsaft (New York City)

Lilly Chung, a Partner in Deloitte LLC’s San Jose office, loves a challenge. When she and her family emigrated from Taiwan to the United States when she was in her early teens, she barely spoke English. Yet, as the oldest of three girls in her family, she became the de facto representative of her family. “We came here when I was 14 and I had to be the spokesperson for the family. (My parents didn’t really speak English that well. They never really became part of society, never had a formal English education.) I did the family tax returns and all other documentation [among other things]. I also always worked while I studied; even in high school I had a job to support the family. It taught me not only to really appreciate what I have today but also that even when you have a hard life you can still be happy, feel very loved and have a lot of hope for the future.”

Shy and unsure of herself and her place in US society during her high school years, she focused her attention on excelling at school, which efforts resulted full scholarships to USC/UCLA for her in electrical engineering. “From a personal perspective, I was very shy and lacked confidence [in high school] because I lacked a social network that comes when you grow up together with classmates in the US – I never fit in. But that’s why the way for me to excel was to study very hard and be a good student.” Read more

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The Softer Side of Finance

dollars.JPGContributed by Kathleen Burns Kingsbury


The financial services industry has been on a rollercoaster ride since last fall when markets tumbled and the world was reminded that what goes up must come down. Many advisors have lost jobs, changed careers or in some unfortunate cases taken their lives over the turbulent market place. But there are many advisors who have risen to the challenge in this time of crisis, held their clients’ hands and helped them navigate the emotional ups and downs of the global economy. It is not surprising that many of these successful advisors are women and that a historically male dominated industry is now getting in touch with its feminine side.

The Female Advantage

According to G. Scott Budge, Ph.D, the author of the book The New Financial Advisor: Strategies for Successful Family Wealth Management, the new competitive frontier for financial advisors is centered on building and managing client relationships. Active listening, building trust and understanding what a client needs both emotionally as well as financially are paramount in this new world. And who better to do this than female advisors. By nature, women are relationship oriented and excel at helping others. Never before has the softer side of finance been more important and, according to some female advisors, a real advantage to growing a successful practice.

“I love to hear people’s stories,” says Eileen Burkhart, CFP, Principal of Eileen Burkhart & Company. She uses these stories to learn more about her clients, their values and what makes them tick. Kim Zwick, a CPA turned Personal Financial Specialist and owner of Full Circle Financial believes women are good at gathering information and multitasking. In an industry with so many bits and pieces this goes a long way toward being an effective financial advisor. Kim believes that in this field you need to sweat the small stuff.

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Voice of Experience: Karen Leetzow, Deputy General Counsel and Vice President, NASCAR

Leetzow__Karen_2009_NASCAR_1_.JPGBy Caroline Shannon (Dayton, Ohio)

When it comes to hocus pocus potions for success, NASCAR Deputy General Counsel and Vice President Karen Leetzow says it wasn’t a magic wand that led her to success. Instead, she claims the male-dominated sport has taught her to listen — that is, if you can hear above the roar of the firing engines.

“If you listen – you learn,” Leetzow said. “If you learn, then you know your stuff. And if you know your stuff, and work hard, then you will get the respect, assignments and the success you deserve — whether you are a man or woman.”

But it’s her role as a woman that has added the diversity Leetzow likes to see in her workplace. She’s proud of the fact that world-popular organization has taken on the idea that “women can do what men do in every area of the business.” Take a look at the company today, and one will see women not only in corporate positions, sales and marketing, but also hitting the track officials, engineers and team owners.

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Profile: Women Corporate Directors

by Tina Vasquez (Los Angeles)

It may be hard for some to believe, but an organization that now has a global network of 525 high-powered members who serve on 675 boards began rather humbly with a home-cooked meal around a small dinner table in a New York City apartment. Susan Stautberg, President of PartnerCom Corporation, first began her organization Women Corporate Directors (WCD) in 1999. The premise: to bring together like-minded women who serve as directors of corporations for a communal meal and some shared advice.

Janet Clarke, President of Clarke Littlefield, has been with the organization since its inception and can attest to the fact that times have definitely changed. “We used to sit around this tiny table in Susan’s apartment, talk business, and eat the dinner she’d prepared. At the time, there was always a dog around that we could feed our scraps to,” Clarke said. Major changes in leadership, locale and structure have since taken place, but one thing is for certain: Stautberg has created a truly unique community for executive women.

WCD co-founder Alison Winter, founding President and CEO of President of Personal Financial Services in the Northeast for multi-bank holding company Northern Trust Corp, became fast friends with Stautberg after a chance meeting at a Committee of 200 conference in Washington D.C. After a little convincing, Winter decided to join Stautberg in creating what, at the time, was treated as nothing more than a dinner series. “Susan was doing the dinners in New York and, after enough heckling, I decided to start a chapter in Chicago. It quickly became clear that Susan was the entrepreneur with the creative ideas and I was the corporate executive. I wanted the organization to have formal structure and cohesion, so I began working on a logo with my company’s graphics department,” said Winter.

Around 2004, formal requirements for membership were put in place. Members are usually very senior, influential executives (Chairmen, CEO’s, COO’s and other C-level executives) and on average, serve on 3-4 major corporate and/or non-profit boards. 85 percent of the women in WCD are directors of public or large private company boards, while the other 15 percent have or will soon serve on public boards and currently serve on private, mutual funds or major non-profit boards. All members of the organization are either hand-picked or recommended and they represent a dizzying array of industries; some serve as directors of both the New York and NASDAQ Stock Exchanges, while others hold top positions at recognizable American companies such as Black and Decker and Hormel Foods.

Maryann Bruce, who is the President of Aquilla Distributors and acts as WCD’s Charlotte, NC co-chapter chair, is a prime example of how the organization brings women together. “I am also a member of the National Association of Corporate Directors and I must say, it’s very male-dominated and I often feel like I can’t relate to my peers there. With WCD, I can relate to many of the women concerning a whole host of things that are relevant not just to women, but to professional women with high-powered jobs.” WCD became an official organization in 2002, but even in its earliest stages, it was clear that the fledgling dinner series would be for women exclusively. “The dialogue is different when it’s just women; women are able to get into deep conversations when they feel the environment is safe and supportive, rather than competitive,” Winter said.

In addition to its new chapters in Atlanta, Boston, and San Francisco, WCD is going global with new chapters set to open in Beijing, Hong Kong, Lima, and London. Says Clarke, “There’s no other organization out there just for women that’s networking on a global level. Despite the size of the network, our meetings are small, private, intimate affairs that have a very nurturing environment.”

The chapter dinners, which are held three to four times a year, give the member women a chance to network, share ideas, and get to know other women with similar positions in varying industries. “I really like that the meetings are private and ‘off-the-record’,” Clarke said. “We often discuss classified information pertaining to our individual boards; it’s nice to share, receive advice, and just let your hair down and speak freely.”

Even though each dinner begins with a cocktail hour, potential members shouldn’t expect a casual dinner filled with socializing. As a matter of fact, after cocktails, it’s strictly business. “We purposely host each dinner around one large table so that it’s reminiscent of a business meeting. Of course, it’s nice to see each other, but once dinner begins, all chit-chat ends,” Winter said.

Perhaps the most interesting thing about WCD is not that they are all women in high-ranking corporate positions but, rather, despite their great success, they are still hungry to learn how to be better board directors. And while the dinners are primarily about sharing new ideas and attaining knowledge, for many members, the organization has become more than that – it has become a safe place where ideas can be exchanged without fear of judgment, a place that inspires, and, perhaps most importantly, a place where lifelong friendships are made.

“WCD has provided inspiration and encouragement like I’ve never encountered before. Sure, women are underrepresented as corporate directors, but getting to know all of these highly successful, high-powered women has shown me that there is a light at the end of the tunnel. This organization helps advance women and for me, it’s not just a business association; it’s become a personal association. I have made good friends with women in similar professions that literally live in my neighborhood and not only wouldn’t I have known that they existed, but I could have never become friends with them any other way,” Bruce said.

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