Men Who Get It: Adam Quinton, Founder and CEO of Lucas Point Ventures

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Adam Quinton By Cathie Ericson

“If there’s a key word that resonates with me, it’s ‘fairness,’” says Adam Quinton. He feels that while most workplaces claim to be a meritocracy, there are a host of issues you’ll notice, if you’re paying attention, that make it not quite as meritocratic as you thought.

And that’s an issue that he has seen play out particularly in the context of early-stage financing, the space where he works. “If you’re looking at the companies of tomorrow, there’s a lot of evidence based on who gets funding that it’s not a level playing field.”

Understanding the Diversity Barriers

With a long history in financial services, from big companies to startups, Quinton has seen many scenarios where diversity has been important, and is currently working to champion diversity and level the playing field in the venture capital arena.

In fact, more than 80 percent of the companies in which he has invested have at least one female founder. This compares to the average of one in five startups which receive seed funding and just one in 10 startups which receive venture capital funding.

“Unless you believe that female entrepreneurs are not as capable, as innovative or as driven as men, then that disparity seems weird and feels unfair. However, to me it also feels like a compelling investing opportunity others are missing.”

He notes that most early stage investors are not as objective as they think they are, and that Silicon Valley’s belief that it is the ultimate meritocracy is part of its problem. In early-stage investing, this phenomenon is known as “patent recognition” – a polite way of saying investors tend to be biased towards founders and ideas that they have seen succeed in the past. Hence, he describes, “the stereotype of the 20-something white guy wear in a hoodie from an elite school as the model Silicon Valley entrepreneur.” That contributes to the reality that women, people of color and others outside that stereotype find fund raising much harder.

Besides being unfair, he laments the huge source of economic loss and of innovation resulting from venture capitalists essentially sidelining more than half of the population. “That lack of fairness has non-trivial societal and economic consequences,” he notes.

Rooting Out Unconscious Bias as a Sponsor and a Mentor

To Quinton, being a sponsor is crucially about advocating for people who are “not in the room.” And while he accepts that mentoring is a valuable way to offer advice, he argues that sponsorship is a more important relationship because the sponsor is staking their reputation on their protégé. “It takes courage to put your own credibility on the line for someone else; even when it’s the right thing to do, there is an element of risk.”

To combat unconscious bias, Quinton says it’s key to understand that even with the best intentions we all are certain to be impacted by it ourselves; as he says “it is part of the human condition.” Hence he shares his view that engaging in personal discovery will serve you well. For example, even though you may think you’re the least racist person you know, embedded in your unconscious brain may be something you might not like. “You can’t advise other people how to act without knowing yourself.”

And that, he says, is how you can start “being the change you want to see.” To the extent you understand yourself and the complex issues that surround decision-making, you can be more be sensitive to bias and stand up to it when you see it, even in a situation that might look trivial. For example, if you’re in a meeting and a man interrupts a woman, you have to be conscious of this “micro inequity.” In fact, research shows that men interrupt or talk over women twice as often as women interrupt or talk over men. To disrupt this example of bias, he suggests a participant speak up and say, “Hey, I didn’t get all of your point Susan; where were you headed?”

Another issue he notes that might appear to be trivial is where people sit in meetings. He sees a tendency for the Type A person, usually male,  to sit next to the leader in the “seat of power.”  That’s where he believes it is up to the meeting leader to conduct the micro-intervention, being conscious of who sits where and making sure that voices get heard equitably.

And it is important to question your own decisions. “When you have a discussion about a promotion, reflect on why you suggested one colleague over another. Was it for fact-based and objective reasons, or were you jumping to conclusions based on your own biases?” he says.

Breaking Barriers through Mentorship

One suggestion Quinton has for mentorship is to work with someone at least two degrees of difference from you – where difference means both obvious physical factors, such as gender, race and age, but also factors that are not as obvious which may include disability or veteran status. In his view, making the conscious effort to mentor people who are “more” different brings the mentor greater understanding of the situations and challenges of others, as well hopefully as bringing benefits to the mentees.

Words of Advice for Leaders

Finally, he recommends that leaders “Think like a fox and understand like a hedgehog.” When considering decision making, people can typically be categorized into one of two buckets: Hedgehogs have one strong and fixed view of the world, while foxes are a more flexible and prepared to change their minds.

We want motivated leaders who can stick with the mission, he says, but that can be a derailing characteristic if they don’t think like a fox and react when there’s other mounting information that conflicts with their approach.

“The world is a complicated and unpredictable place,” Quinton says. “The leaders of the companies I work with have a strong vision of where they want to get to, of course. But the best ones are constantly questioning and testing their ideas and approaches. They are not locked into one strategy for all time and hence can pivot when the evidence — and their gut — point in a new direction.”

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Diversity in the C-Suite: Leaders Championing Change

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 By Jessica Titlebaum Darmoni

diversity

Image via Shutterstock

On April 25, the Executive’s Club of Chicago hosted a discussion between Craig Donohue, Executive Chairman and CEO of Options Clearing Corporation, Aylwin Lewis, Chairman, President and CEO of Potbelly Sandwiches Works and Carter Murray, Worldwide CEO of FCB.  Moderated by Nichole Barnes Marshall, Global Head of Diversity & Inclusion at AON, the conversation focused on how these leaders have addressed and implemented successful diversity and inclusion initiatives within their organizations.

Leveraging Positions of Power

Carter Murray, Worldwide CEO of FCB and the Chicago Foundation of Women’s Male Champion of Change, kicked off the discussion talking about the personal and professional reasons he is committed to gender equality.

“My mom’s family had a successful family business and while my mom was always driven, she grew up being told to get married and have children,” he said.

While his mother was persuaded against working, Murray said it was ironic that it was his mother’s twin brother who ran the family business into the ground.

“Before the company went bankrupt, my mother was able to take $50,000 out and became a successful entrepreneur.”

Murray explained that he saw how hard she had to work to prove herself, compared to her male counterparts.

“This is fundamentally wrong,” he said.

Leading a global organization, Murray also has a professional perspective on the issue. He has seen employees discriminated against because of their sexual orientation as well as female industry colleagues face sexism in the office.

Murray explained that the issue should be fixed at the top level of management.

“As a white heterosexual male, we need to fix this,” he said. “It starts with leadership. You know that quote that a fish smells from its head? As leaders we need to get this right, policies should be zero tolerance and we should not just talk, but take action.”

Agreeing with Murray, Potbelly President and CEO Aylwin Lewis also believes that inclusion needs to be part of the decision maker’s strategy. He stated,

We can’t see what’s in someone’s heart. You might have good intentions but we can’t gauge that, and we judge people on their actions.”

Craig Donohue, Executive Chairman and CEO of Options Clearing Corporation (OCC), also believes that leaders need to leverage their positions of power.

Donohue joined OCC in January 2014 after an extensive career at the CME Group where he was also committed to gender and pay equality.  The CME has always had a diverse group of leaders such as Kate Meyer who led the clearing house division from 1987 to 1998, or more recently Kim Taylor who is the current President of Global Operations and Technology.

It was after speaking with his daughter, a Chicago based lawyer, about the challenges she faced in her career that he focused on the glass half empty perspective rather than the glass half-full.  He asked what he could do to help the cause and has determined that bringing awareness and visibility to the issue is his solution. Donohue’s take on doing his part according to him at the event,

“We have a pulpit and we should use it.”

Donohue also talked about his experience as a ‘transformation agent.’

While a small organization, the OCC has great industry output providing clearing and settlement services for all the US options exchanges and acting as the guarantor to every options trade.Among the changes Donohue has implemented was bringing a handful of women to OCC’s Board of Directors.

“OCC had an all male Board but now we have three female members,” said Donohue referring to Susan E. Lester, Christine L. Show and Alice ‘Patricia’ White.

He has also put women in senior level positions and on the Management Committee including Amy Shelly, OCC’s Chief Financial Officer, Jean Cawley, OCC’s Senior Vice President and Special Advisor to the Chairman and Tracy Raben, OCC’s Senior Vice President and Chief Human Resources Officer.

Evolving Pool of Talented Candidates

One of the things stressed during the conversation was that companies should look for candidates with diverse backgrounds.

“If you are not looking for something, you won’t find it,” said Donohue.

FCB’s Carter gave advice on what not to do when looking at hiring needs.

“I believe it is insulting to look to fill a position with a woman just because it’s a female candidate,” he said.  “Instead, we should look to hire brilliant, talented people that will step up to the role.”

While there is onerous on the company to look for diversity within their candidates, it was also noted that the pool of talent is growing, especially in the financial sector.

“The financial industry used to be a man’s world but this is evolving as we are moving away from floor based trading, which was a physical business,” Donohue said.  “We used to hire candidates with military backgrounds and that specialized in engineering and mathematics.  Women are taking leading positions in these areas so the demographics are changing.”

Bringing It All Together

The Executives Club of Chicago put together an informational event on how organizations can be more successful in their diversity and inclusion initiatives.  While a top down approach is most beneficial, it’s important to also bring advocacy and awareness to the issue.  Identify benchmarks by looking at the workforce in categories related to diversity and evaluate how you stack up.  Also, figure out what you are looking for because if you don’t know, you won’t find it.  Finally, look to hire exceptional people, not just to fill quotas.

As the conversation was concluding, Barnes Marshall shared a saying often mentioned at Aon.

“Diversity is counting heads but inclusion is making heads count.”

 

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Men Who Get It: Joe Sieczkowski, Senior Managing Director, CTO, Chief Architect/Engineer, TIAA

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“Being a leader who is open to diversity requires a number of qualities, but a key one is being a good listener,” says TIAA’s Joe Sieczkowski.

“So many people listen just so that they can respond, rather than internalizing what’s being said to see if there’s another issue at play. You have to be willing to have your beliefs turned around in the face of evidence,” he says, citing a quote that has been attributed to Mark Twain: “It isn’t what you don’t know that gets you into trouble. It’s what you know for sure that just isn’t so.”

A Tech Career Born on Wall Street

joe-sieczkowskiSieczkowski graduated in a short 3.5 years from Lehigh University in the top 10% of his class with a degree in computer engineering and began pursuing a career in finance. As he describes it, “It was ‘Revenge of the Nerds’ on Wall Street where they were realizing it was easier to teach a math guy about bonds than vice versa.”

He began his career at Lehman Brothers, where he took on a series of roles of increasing responsibilities. One characteristic that differentiated Sieczkowski from his peers was his drive to understand the nuances and complexities of each business, even as a technologist. For example, if he was delivering technology for derivative traders, it was important for him to understand how options were priced and how factors such as volatility would affect them. He subsequently held technology leadership roles at Deutsche Bank and then Bear Stearns. At Bear, Sieczkowski worked in the global clearing services division, where they were developing white labeled trading websites for their institutional clients.

With a desire to earn his MBA always in the back of his mind, Sieczkowski took the opportunity to do so during the market turmoil of 2008. During this time, he did advisory work and subsequently joined TIAA in 2011 as Chief Architect/Engineer where he currently leads a cross-functional team of technology leaders in strategy, architecture and enterprise data.

Lifelong Diversity Champion

Beginning with his mom, and leading up to a female CIO at TIAA, Sieczkowski has had a series of women role models who instilled the importance of diversity. He was proud watching his mom as he grew up: She juggled three kids while working and going to school where she graduated summa cum laude. Her career progressed from being a nurse to head nurse to nurse manager and also president of the New Jersey State Nurses Association. With that upbringing, he never doubted the capabilities of women, who have been his colleagues and managers ever since.

That’s why he champions diversity throughout TIAA, realizing that the department’s success depends on the skills of his team. With a proven correlation between innovative teams, success and diversity, he embraces the need to seek diverse points of view to challenge the status quo and ultimately reach better conclusions. “My teams are known for highlighting diversity, and I believe that’s one of the reasons we consistently outperform norms,” he says. “When an employee takes pride in their differences, they are more apt to seek out opportunities that showcase their skills, which in turn helps us perform.”

Groom and Let Go

Sieczkowski takes pride in the leaders he has helped develop, explaining that it’s a four-part process that involves mentoring, grooming, promoting and releasing. “Often that fourth step can be the hardest, but you have to do all four,” he asserts.

“If you insist that you need a certain person on your team, you are holding them back. When you develop talent, it’s in the best interest of the firm to let them fly.” He has taken that to heart, and prides himself on leading a development-focused organization that constantly works to promote people into larger roles.

Part of that evolution in driving female success is bringing in entry-level talent and then making sure they have opportunities to be in front of senior leaders. “When you have outstanding people, you want to make sure they are visible,” he says. “Effectively sponsoring people entails identifying potential and spotlighting and nurturing talent.”

He also encourages his female employees to pursue continuing education, whether formally through a master’s program or informally through the many training opportunities TIAA provides.

Failing Fast and Focusing on Output

While he is an official sponsor of a group mentoring program, he also believes it’s in the informal actions where he can make a difference, and that supporting emerging talent through stretch assignments should be part of each leader’s job. “You have to let them know that it’s ok to fail,” he says, adding that his department understands the value of “failing fast.” When they undertake an innovative initiative, they’ll term it a “fast fail pilot,” knowing that they have the chance to watch it for four to six weeks to see if it will be effective and move on if not.

As leaders consider opportunities for women, there is one key area where they should be focused: output. “We have to remember that flexibility thrives when we focus on the outputs of performance and effectiveness, rather than time. It yields a better work environment and a better work product.”

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Men Who Get It: Antonio (Tony) Castañon, Citi Retail Services, Managing Director and Sears Portfolio General Manager

Men Who Get It- Antonio (Tony) Castañon (F)Leaders who want to promote diversity and inclusion need to start from a place of curiosity, says Citi’s Antonio (Tony) Castañon. “They have to be curious about those they work around and listen to their stories, then open themselves up to being accepting of others.”

By doing so, they can work on embracing diverse teams and identifying members that will help the company formulate the right outcomes. “You have to be intentional in creating teams with different genders, races and diversity of thought.”

Castañon started working with Citi while going to college in Las Vegas and has been with the company for 26 years, interspersed with brief stints at Aetna US Healthcare and Sprint. He has spent most of his career in operations for Citi and Citi Retail Services, one of North America’s largest and most experienced retail credit solutions providers. He moved to a partner management role in Citi Retail Services three years ago. In his current position, he is responsible for the overall management of the business’ multi-billion dollar credit card relationship with Sears and its affiliates, including K-Mart and Sears Hometown and Outlet Stores (SHO).

Why Diversity Matters to Him

Diversity is not only paramount but also personal to Castañon, who can relate to inclusion issues as a Latino and as a recently out gay man. “It’s important for me to be active because of so many influential people in my life who have created a safe environment to succeed. I want to replicate that environment for others.”

He is especially attuned to discrimination, and is quick to engage in non-confrontational conversations when needed. For example, prior to coming out, he had heard some disparaging remarks about LGBT people and realized he had to say something.

“You always have to challenge people and hold them accountable by asking ‘why’ questions, such as ‘Why is this conversation appropriate?’ or ‘Why does that remark make sense in the context of our conversation?’ That opens the door to discussing the issue and bringing to light a potentially offensive remark that they might not have meant.”

Castañon understands what it means to “play a role” because he began his career as a married man before realizing that he needed to be who he was. “I told myself there would be consequences, but they ended up being largely self-perceived,” he says.

He had felt that the barrier would be insurmountable, but through time and self-discovery he realized he had to be true to who he really was.

“My life completely changed,” he says. “I felt so welcome and at ease and was fortunate in the fact that not one relationship, either professional or personal, was broken after I faced who I am.”

Opening the Door to Inclusion

As a supporter of Citi employee networks, Castañon helped launch one for Hispanic employees, and he seizes opportunities, when they arise, to provide advice and counsel to colleagues and others.

A highlight for him was participating as a key contributor for “Ready Set Risk,” a book that addresses how women need to be greater risk takers in the workplace. He shared stories of how he supports pushing women to take risk and offered practical examples of women and men who have helped champion women’s causes.

Over the years, he has worked as a sponsor and mentor to diverse coworkers in a variety of capacities, from offering consultative advice to providing direct feedback on ways women can strengthen their brand. His goal is always to champion open, transparent relationships.

Being true to himself allows him to be a role model for others.

Castañon believes that a supportive corporate culture is important for LGBT individuals because it unleashes their potential. “Previously I wasn’t able to give 100 percent because there was a part of me I didn’t want to share,” he says. “Living the double life is exhausting and consuming – being one way externally and another inside. Now I am my authentic self.”

He is incredibly proud of Citi’s long-term record of as a champion of diversity and specifically of all it has accomplished over the past 10 years. The company is a top sponsor of the Human Rights Campaign and a sponsor of Out and Equal in the Workplace, which brings equality to the workplace globally. Citi also has been involved with Out Leadership, sponsoring its fourth annual “Out on the Street Summit” in the US, where Citi’s CEO delivered a keynote address. “I feel pretty proud about working for a company that values diversity and supports it tangibly,” he says. “Whether it’s women’s, LGBT or racial networks, the company has demonstrated the importance of an inclusive culture.”

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Men Who Get It: Ashutosh Mondal, Business Analyst, UBS

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Ashutosh mondalLeaders make all the difference in encouraging and supporting a culture of diversity, says UBS’ Ashutosh Mondal. “They set the standards for the team and model acceptance,” he says, adding that not only does it create a more positive internal culture but it helps with recruiting as well. “Actions speak loudly and it’s important for leaders to show their commitment to diversity and not just support it in theory.”

With a background in computer science and engineering, Mondal started with UBS in a technology and project portfolio management role as part of his graduate training program and has been with the firm ever since, holding diverse roles in finance, project management and analytics. He recently participated in a high-profile project within the Investment Bank, the Client Data Lab, which entailed mining data from different sources and teams to develop an analytical structure to help facilitate a better understanding of clients.

Acting as a Role Model Internally and Externally

As an openly gay man in banking, being a diversity champion is extremely important to Mondal because of the role models he himself was fortunate to have. “When I first joined UBS, I wasn’t sure what the protocol was for telling my team and others, and I appreciated the support I got which allowed me to be comfortable being out and open.”

Mondal has since very actively paid it forward. He is involved in the graduate training programs and with interns to ensure that they see diversity role models so that they know there are resources to assist them if and when they need them. Interns attend several internal education sessions, one of which is a panel discussion introducing various employee networks including LGBT support, which Mondal helps lead.

He is active with UBS’ internal community affairs team and also helps represent UBS in external outreach like Inside Out and other industry programs.

Since joining UBS, he has been part of the Pride network and is now part of the steering committee where he helps answer questions for those who need mentorship. One of their outreach efforts has involved an anti-homophobic bullying education campaign, part of which was to run a workshop with a video and discussions in local schools. It was so well received that it has been launched nationally for all primary schools within the U.K. Looking back, many students have said that it was one of the most impactful experiences they have had during their school career.

Along the way, Mondal has been impressed by the support the program has gotten from people to volunteer and be involved.

“UBS has an extremely open and accepting culture, and I haven’t ever felt prejudiced against,” Mondal says. “It is my pleasure to help share that value with others internally and externally. “It’s not always easy to make the time commitment but it’s worth it.”

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Men Who Get It: Jamie Broderick, CEO, UBS Wealth Management, UK Jersey

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Jamie Broderick, UBS Wealth ManagementWhile there are many different motivations for championing diversity, such as political, emotional, social, or even a sense of justice, Jamie Broderick of UBS Wealth Management has chosen to focus on business success as the key factor

“When considered as a business issue, it illuminates diversity and inclusion as a topic that everyone should be concerned about, not just those with a personal passion,” he says. “When framed as a business imperative, it enfranchises everyone, including men. You don’t have to be PC, progressive or female; you just have to be a business person.”

Broderick joined the firm three years ago, previously, serving as CEO for JP Morgan Asset Management Europe where he worked for 19 years.

“You can’t create a successful business unless you have an inclusive culture, which encourages a workplace where people can thrive,” Broderick says. And when he talks about diversity and inclusion, he doesn’t just think about gender, but other areas such as LGBT, disability or ethnicity.

He speaks from experience, having transferred to the financial industry from academia 30 years ago. “Not that many people would have looked past the mainstream qualification profile to hire me,” he acknowledges. “It’s probably not a coincidence that the team I moved to was led by women. In an industry dominated by men, they were able to see the potential in a non-mainstream profile.”

Diversity as a Business Issue

Broderick points out that by creating the business case, companies will start to track progress and create targets, just as they treat all other business challenges. “There is no other business issue that people would have let drift for 10 years,” he says.

“You must involve men, as they are half the workforce and most of senior management,” Broderick says. “Diversity and inclusion has an impact on the ability to create a high-performing organization where people remain, thrive and grow, but to shift the dial, you must involve men.

One key way to address the issue is to raise awareness through training in unconscious bias, which he believes should be a component of all line manager training.

He says that most workplaces won’t find overt examples of disparaging remarks or the like, but that biases can creep into everything we do, which offers frequent opportunities to challenge one another.

“Unconscious bias training shows you the extent to which the behaviors that hold people back are pervasive,” he says. “We need to have a broader understanding of diversity of styles and constant support to think about how we do things and how we can improve. There are plenty of opportunities for introspection.”

For example, he suggests texting a meeting leader to ask them to consider the dynamics in the meeting they are holding. He says that meetings need to be constructed so that everyone gets a chance to voice their views, even those who aren’t naturally assertive.

He explains that there are always those who are just as smart and have ideas just as good, but they prefer to hold back and not grab the podium. They may be waiting for entry points that never arrive, and meeting chairs who are sensitive to this dynamic can help create those points of entry.

Extending Diversity to Mentoring

Broderick highlighted the female mentoring program he runs which takes a reciprocal approach, requiring senior women mentees to also act as mentors for more junior colleagues, thus driving the culture of coaching deeper into the organization. This intergenerational approach ensures those who receive also give.

He also recognizes the mutual benefit for mentors. “When I act as a mentor to a female colleague, I help one person progress better. But if she reverse mentors and gives me insights, as a senior manager, that ends up affecting hundreds of people who are now being managed in a different way.”

This is just one component of the Diversity and Inclusion program he sponsors in his UK business. A Women in Wealth networking program was created to focus additional attention on the benefits of connecting women and helping to network more effectively.

“Leaders need to provide more than emotional and moral support. They must incorporate diversity into their business and make sure the business takes it seriously.”

Broderick’s perspective and support for diversity and inclusion was recognized recently when he was named “Champion of the Year” in the CityWealth PowerWomen Awards 2016.

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Men Who Get It: Bill Brucella, Senior Managing Director/Divisional Chief Information Officer, TIAA-CREF

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Bill Brucella“Take ownership of your career by identifying key influencers and mentors who can help you,” says TIAA-CREF’s Bill Brucella, who believes that women should develop their own brand, which can include advocating to get visible opportunities and taking on stretch assignments.

Brucella started his own career as a software developer more than 30 years ago. “I did that for five years before I figured out that there were more talented people in that space,” he says with a laugh, “but then I realized that maybe I could lead them.” He transferred into project management and quickly grew into other management roles all while staying in the tech space. Along the way, Brucella held a variety of positions that covered a breadth of IT roles – data center management, networking, systems administration and managing software development teams. Prior to joining TIAA-CREF, he was a senior vice president for a major software development firm. With 150 reports, Brucella managed consulting sales, delivery and data warehouse development for firms in the banking and brokerage industry.

Brucella’s move to TIAA-CREF was deliberate: having worked for technology vendors his entire career he made a quest to work for the end-user side and enjoy a better work/life balance. His new role as a development manager with a staff of 30 may have seemed like a step back, but it removed the travel and very long hours that had been so pervasive.

“I had a young family at the time, and I figured if I have to work 50 to 60 hours a week, I could at least be close to home” he says. In addition, he saw the career move as an interesting opportunity to become a subject matter expert in the fields of trading and portfolio management technologies.

Seventeen years later, he knows he made the right decision. He has since advanced into leadership roles with added responsibilities and is affiliated with a company that he is proud of.

“TIAA-CREF had a great reputation then, and it’s even better now in terms of how it treats its employees. It has always valued diversity and there have been so many cultural elements that are appealing. I knew it was a place where I could grow my career in a reasonable manner.” He mentions the company’s emphasis not just on results but how they are achieving them, ensuring that they have strong, positive relationships with both customers and employees, for example.

For Him, Diversity is Personal

Having worked primarily for women, Brucella has had excellent experiences, one of the many reason he cites diversity as being extremely important. He has also seen firsthand the fallout when gender diversity is not supported: Earlier in her career, his wife experienced sexual discrimination on the job, and he saw how damaging such a situation could be on one’s career when the incident was not resolved satisfactorily. Additionally, with a daughter about to graduate from college, he wants her to be acknowledged in the workplace for the skills that she will bring to the table. Diversity also dovetails with his religious faith, which is founded in treating everyone with fairness and respect and also acknowledges women with leadership roles.

Of course he also sees the benefits of diversity from a business case perspective. “I have always had women on my leadership team, and I find that you get a better thought process, more opinions and innovative ideas with diverse candidates and coworkers.”

That’s why he insists on a diverse slate of candidates, even extending a search if need be, and assigns high-visibility projects deliberately. “I am gender-neutral when it comes to projects and assignments and make sure everyone has an equal chance at these opportunities to build skills and relationships.”

Another area that he keeps in mind is flexibility, and recognizing that sometimes the majority of the work load at home falls on women. “I want them to know they are not disqualified because they have extra family responsibilities. It’s about focusing on the outcomes and not just the hours and the process.”

Advocating for Women

Brucella takes his roles as mentor and sponsor seriously, serving as executive sponsor to the company’s IT Leadership Council for Women and actively advocating for qualified women to be considered when leadership opportunities arise. He recently heard from a woman that he’d been mentoring and had worked with for several years. She wanted to be considered for a leadership role on an IT team, but couldn’t get an interview although Brucella was certain that she had the skills needed. He was able to reach out and urge the hiring manager to consider her as a candidate, and she ultimately got the job.

Another time he worked with a woman who wanted more public speaking opportunities, so he encouraged her to take a Toastmaster’s public speaking class and then placed her in situations where she could present to leaders.

“We need to be visible advocates for promoting women and diversity in leadership roles. I am committed to develop my team, and so I am available on an ongoing basis. Mentors have to be active.”

But most importantly, Brucella believes that encouraging diversity through mentoring is a two-way street. “It’s rewarding to see someone move up in their career, and climb that ladder when they realize that they can and they want to.”

Rooting Out Unconscious Bias

One of Brucella’s goals is to make it safe for people to challenge him; that if they feel they’re not being treated fairly, he has an open door and will accept criticism without being defensive.

“I want someone to ask me if there’s a reason they didn’t get an opportunity. The best way to counteract any unconscious biases that you or others have is to seek feedback.”

For example, recently, he distributed an article he’d seen on bias in the technology industry, and someone who worked for him said it resonated. He responded by sending the article to the larger team, and asked a women leader to gather feedback and help raise awareness by speaking up if they encountered any bias.

Brucella believes that at the end of the day, women should feel empowered to take ownership of their careers, build their personal brand and identify key influencers and mentors who can help them, while continuing to challenge leaders and peers to actively address bias in the workplace.

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Men Who Get It: Naveed Sultan, Global Head of Treasury and Trade Solutions, Managing Director, Citibank

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Naveed Sultan“If there’s a fundamental disconnect in the area of diversity, businesses will not have the outcomes they could, as there will be significant lapses in their performance,” says Citi’s Naveed Sultan. “That’s how important I believe this issue is, not only to me, but to our organization as a whole.”

As head of the Treasury and Trade Solutions division of Citi’s Institutional Clients Group, Sultan oversees one of Citi’s largest global businesses, which handles multi-country client relationships. This business provides an integrated suite of treasury, cash management and trade finance services to multinational corporations, financial institutions and public sector organizations and it runs the industry’s largest proprietary network with banking licenses in over 100 countries. “Our work goes to the heart of the topic of diversity,” says Sultan. “In any global business the talent mix must reflect the footprint, the cultural attributes and ability to adapt and understand the notion of inclusion. For a global organization to be successful, it must incorporate those elements into its business model.”

Sultan began his career in Pakistan, where he worked for a few years in corporate banking before taking a sabbatical to study in the United States for his second management degree, which he earned at Sloan School of Management at MIT. “My decision to study in the United States was driven by my desire to gain exposure to a diverse academic environment and interact with people with different backgrounds,” he says. “It was one of the best decisions I have made because it gave me a very rich experience.”
Upon graduation, he changed his line of specialization into transactional banking, extending into operations and technology, and joined Citi in Saudi Arabia, moving through several positions and geographic locales over his 23-year tenure to his current role.

A Diversity Champion

To Sultan, retaining a diverse talent pool makes business, economic and social sense. “It’s simply the right thing to do, but more than that, there is vital business and economic logic to it,” he says, mentioning a robust body of research that proves diversity contributes to a stronger business due to a better working environment and more informed decisions.
“The notion of diversity in a broader context has always resonated with me, but it’s even more compelling and convincing when you consider the business case,” he says.
Growing up, Sultan says his economist/banker father told him that he would be among the first generation in Pakistan to make the transition into an international environment, to live their lives in a global world. Along with that, he cautioned, would come the need to never pass a value judgment on someone who’s different, but to appreciate people for what they are and have a sense of inclusion.
“That lesson stayed with all of us, and that’s why I realize it’s an important mindset that managers need to have – the ability to value people for what they bring, rather than focusing on their shortcomings,” he says.

Valuing Differences

Sultan realized early on that you can’t confuse style with leadership. For example, somebody who is understated is merely exhibiting a different style and may well be an equally effective leader as someone who is more dimensional and extroverted.
“As managers we have to condition ourselves to develop an appreciation for different kinds of leaders,” he says, even though he has seen that supervisors often subconsciously believe that everyone should converge toward one common style of management.
But, as he points out, if you do that, why do you need diversity? As Citi has evolved rapidly in regards to this dimension he says that awareness has risen exponentially throughout the company. “Ever since I joined Citi, I have been participating in diversity discussions and how we should implement policies to make organizations more responsive to the notion of diversity.”

 

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Men Who Get It: Phil Porado, Content Director, Advisor and Financial Services Groups, Rogers Publishing

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Phil PoradoAs content director for the Advisor and Financial Services Group at Rogers Publishing, Porado oversees three teams that produce trade publications read by financial industry professionals in Canada. He’s been with the company for 10 years, holding six different positions. Prior to joining Rogers, Porado worked for a variety of publications in the United States in the finance, architecture and political industries and also covered general news at United Press.

“Having held a variety of different journalism and publishing positions really helps as a manager,” he says, “because when people ask about processes you can give them a real answer.”

Following His Mother’s Advice

“I’m a diversity champion because my mom told me I had to be,” says Porado, only half joking. He says that he had an advantage through growing up with a mom who was an early 20th century career woman, which normalized women in the work force to him.

“I’m a diversity champion because my mom told me I had to be,”

After her father died, she went to work to help support her four siblings when she was just a teen as a bookkeeper at General Electric. It was during World War II when women were welcomed into the workplace so she took advantage of the opportunity to contribute to her family’s income. Before her 19th birthday, she was running the payroll department.

Porado said she stayed home to take care of her own children, but continued to do people’s taxes on the side and assisted with the bulk of financial planning for his father’s business.

“I remember her telling me when I was 10 that someday I would be in charge and I would have to advocate for diverse people in the workplace, because I was a ‘privileged white male,’” he said, adding that his family never hesitated to make him aware of the fact that he was better off than many.

Porado admired that his parents modeled an even division of labor and says that his home was very much a partnership, with no one shouldering the bulk of the less desirable tasks.

Given his upbringing, Porado expected it to be standard operating procedure to work with women and was surprised to enter the workforce and find that sexism was still rampant in the 1980s.

“It offended me,” he says, since he had been raised in a different environment. “If you’re fortunate enough to be enlightened, then it’s your responsibility to pass it on.”

Publishing Industry Better Than Most

On the whole, Porado says the publishing industry was better than most, largely because it is a desirable field for women. He found that there were a large number of women who were choosing the field who were not only interested, but what he calls highly motivated to succeed.

“I find that women differ from some of their male counterparts many times because they are looking to learn things and up their game. They are constantly soliciting information they can use to become more skillful, which men don’t do as much,” he says. He has had the experience corroborated by others. In fact, just recently a colleague who was hiring for a writing and reporting job asked him, “Is it me, or do you also find that the woman are just stronger candidates?”

He says that when people demonstrate a willingness and desire to learn, he can facilitate their learning, making a point to actively teach them how they can progress.

That’s the greatest management lesson of all, he’s found, to help people thrive and then get out of the way. “That’s when championing gets interesting — when people whom you’ve taught show signs of eclipsing you. And that’s when you need to be able to point them to someone who might know better, though not everyone is comfortable with that. Mantle passing is hard, but if you are able to identify and help mentor a protégé, then you are doing your job.”

He has found that being a sponsor comes naturally since his focus is always on helping others with their career growth. He believes you have to advocate for promotions for people behind the scenes, and the best way to do that is to speak up for people when they’re absent, giving credit where it’s due.

“I have the uncomfortable position of people giving me credit when I am undeserving since it was an entire group effort, and I am just the leader,” Porado says. He rights the confusion by being quick to name the team members who actually did the work and acknowledging that even though he might have outlined the game plan, they were the ones who carried the ball.

Boldly Questioning Stereotyping

He says that over the years, he has seen the effects of stereotyping and has been bold about questioning it. “I would step up and say, ‘Why not so and so?’” when the situation presented itself.”

“I would step up and say, ‘Why not so and so?’” when the situation presented itself.”

Another way that he encourages inclusion is by always suggesting that other team members join meetings when it’s appropriate. If he does find himself in a meeting where he feels another team member should have been invited, he makes the contributions he thinks they would have made, even deliberately pointing out that if that person was there, this is what they would say. “The subtle message is that you were remiss in not inviting that person and only consulting with me.”

However, he is quick to point out that things are progressing rapidly; whereas 20 years ago a stereotypical mindsight was noticeable, now it is much less of an issue. “I’ve been privileged to see a lot of change in my life, and I often point out to young people that they are living in a world that we hoped would one day exist, and they should realize and appreciate it.”

By Cathie Ericson

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Men Who Get It: John Cannon, Partner, Executive Compensation & Employee Benefits Group, Shearman & Sterling LLP

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John CannonThe message is an important one for women … and for men as well:

“Define what success means for you, and then go for it. When you first start your career, make a point of asking yourself every day where you are going and why, and look to peers and more senior colleagues to find careers and best practices to emulate.”

So says John Cannon, a partner in Shearman & Sterling’s Executive Compensation & Employee Benefits group in New York, who has long been a champion of helping women progress in their careers, both informally and as co-chair of the firm’s Diversity Committee. He volunteered to join the committee almost immediately after becoming a partner 20 years ago and was asked to chair the committee shortly after.

Early Influences Sparked Interest In Diversity

Being a diversity champion has been important to Cannon from an early age when, as a “history nut,” he was deeply affected by what he perceived were the many injustices committed in the country over the years against minorities, women and those who didn’t belong to the dominant groups of their times.

Cannon carried that ethos into his career, and when he began practicing at Shearman & Sterling in 1985, he decided to look for ways to help fellow lawyers who did not as obviously “fit in” as well as he did — a self-described private school and Ivy League- educated heterosexual white male.

“While I felt confident in my own ability,” he recalls, “I was certain that others of equal or greater innate talent but different backgrounds than mine would have a much more difficult path to professional success ahead of them, and I wanted to do something.”

He was also influenced by the fact that many of his closest friends, mentors and colleagues at the firm have been women and people of color, including his practice group, which for many years has been a majority female.

Championing Diversity throughout the Firm

In his various firm administrative and management capacities over the years, Cannon has focused on advocating for women at the firm and for the issues that have been important to them.

During his time as co-chair of the firm’s Diversity Committee, he helped establish a number of successful associate-led affinity groups, such as WISER (Women’s Initiative for Success, Excellence and Retention), which has galvanized women associates in the firm for networking, business development and leadership skill enhancement. He has also been a supporter of subsequent women-focused programs, such as a Women Partners Initiative, regular Lean In circles, a social media presence that includes @ShearmanWomen on Twitter and a Shearman Women showcase page on LinkedIn, as well as active participation in Ellevate, the professional women’s network founded by Sallie Krawcheck.

But more meaningful to him has been the mentorship, encouragement and assistance he has provided to female colleagues, from professional guidance and career sponsorship to a role as a sounding board and informal advisor.

Addressing Blind Spots

Cannon knows that it’s crucial to avoid subconscious bias or stereotyping by maintaining constant self-scrutiny — questioning one’s initial reactions to a person or work product, and then examining even more closely the subsequent judgments that might appear to be well-considered and open-minded.

“Although I have undoubtedly failed on many occasions to objectively assess each person with whom I have worked based on his or her own individual merits, I have not ceased cross-examining myself,” he says.

The firm’s Diversity Committee has dedicated time and effort to combating the effects of stereotyping and unintentional bias, principally by keeping itself informed of the performance reviews and career development of diverse associates and intervening where appropriate. “We have tried to impress upon our partners across the firm that despite our best intentions, we are prone to making assessments of other people based on mental shortcuts, including both conscious and unconscious assumptions about the backgrounds, talents and character traits of the members of various groups,” he says.

Leading by Example

“On diversity, as with other matters, the members of an organization take their cue and model their behavior on those who are admired and acknowledged as the most powerful and successful within the organization,” says Cannon, who has consistently advised firm leaders to confidently express their commitment to diversity while also taking concrete steps to help advance the careers and leadership opportunities available to women and other diverse individuals within the organization.

For example, he encourages leaders to actively seek out and personally encourage women and other individual members of non-dominant groups. He has seen that play out at Shearman & Sterling, which he believes has many leaders who have accepted this responsibility and are fully committed to increasing inclusiveness.

Although he notes significant progress in the profession since he joined it 30 years ago, he says that it still strikes him how relatively modest the gains have been in the representation of women and minorities among the most senior leadership ranks. He cites as an example his graduating class at NYU Law School and his summer associate class at Shearman & Sterling, which were roughly 50 percent female.

“Had you asked me then to predict what percentage of the partnerships at the elite law firms would be women by 2015, I would probably have answered 40 percent or so when in fact the actual number is about half that,” he says, adding that similar observations can be made about minorities.

“The bottom line is that much work still needs to be done to promote diversity in our profession,” he says, adding that as law becomes an increasingly competitive business in a challenging economic environment, the market may hold sway in law firm diversity efforts. “Clients regularly insist that diverse teams staff their matters, and I expect that they will continue to reward the law firms that perform best in this regard.”

By Cathie Ericson

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