woman thinking - pipelineBy Nicki Gilmour, Executive Coach and Organizational Pyschologist

Most people have a career fantasy. What do I mean? Well, think about it right now; do you want to start a business that involves a cozy bed and breakfast in your favorite holiday spot? Or a cupcake business or a dog groomers? You get the picture and feel free to insert your own fantasy here as most of us have them.

You are not on your own as many folks day dream their way through their current job with a future fantasy of how the future might be.

It is real? Is it a fantasy? Does it matter? I think it matters for two reasons.

Firstly, if it is real, then what is stopping you from doing it on the sooner side? When pushed, my clients often realize that they have gotten no further than the headline and a surefire way to test your own assumptions is to start researching the feasibility and competition of the future industry you are considering entering. if you get this far, then maybe it is not a fantasy, maybe you are on the way to being an entrepreneur? Next step then is to perhaps apply SMART goals? Deep dive into real possibilities as it might be the ride of your life.

However, if you really do not want to own a B&B to the north, south, east or west of where you are now, you might find that out by truly not wanting to do any research or upon investigation find it not to be a viable job. If that is the case, then what role does it serve in terms of your mental involvement at work- is it keeping you engaged at work or distracted and disengaged?

Arguably, having a little dream can be a lovely way to keep you working so that you can save up for it, at least in your mind’s eye and this is a motivator (retirement is a different thing to being a business owner unless you can afford a working hobby).

But, what you do not want to do is to mistake this future perfect state as a “grass is greener” option instead of actually understanding why you do not like your job today. Examine with a coach what is really going on to see how to work out how to stay successfully or leave successfully but not to live in a dream your life away state so that you cannot engage in the present. Talk to a professional coach about real options for your future career and take a vacation to recharge if you feel like a rut is forming so that you can enjoy the present.

If you are interested in hiring an Executive Coach then email nicki@glasshammer2.wpengine.com for a no obligation chat

team-meeting-in-office-5lNobody likes to work for somebody who doesn’t respect their employees, make fair decisions, or is more concerned with their own professional advancement than the good the whole team. It’s easy to spot a bad boss, but what does a good boss look like? You might picture her being open to your ideas, easy to talk to, supportive of your professional development and excited about your work. These are nice ideas, but sometimes what seems like a good boss at first can quickly sour when you find out that great performance review was rooted in their own desire to be liked. And sometimes, that tough to please boss who never lets you get a word in has the potential to teach you lesson that will grow your career by leaps and bounds.

How can you learn to manage a relationship with your boss, whether they are good or bad? And, when things do go bad, how can you steer the relationship back to healthy?

When Love Hurts

Annie McKee is a senior fellow at the University of Pennsylvania, director of the PennCLO Executive Doctoral Program and the author of Resonant Leadership. In her work with leaders, she often sees the downside of having a boss who grows their leadership style from the root of having a congenial relationship with their employees. Mckee lists three primary issues that can arise from idolizing or loving your boss.

First, strong emotions tend to cloud our judgment, making it more likely that we will be passive when we should be assertive. Probably, having good judgment is one of the reasons you were hired in the first place—you don’t want to leave it at the door when you go into work each day.

Second, a relationship that is based in ‘liking’ one another can often lead to favoritism. This is never a good scenario; as soon as there is a problem, your boss is likely to distance themselves from you, as their likeability is their top concern. You will soon be replaced by the next easy target.

Finally, blind dedication to a leader can actually be truly dangerous as it leaves you vulnerable to making decisions which can compromise your values.

The bright side of a bad boss

While recent research shows that a boss who is truly abusive—somebody who uses public humiliation and personal attacks to impose fear and blind cooperation—is absolutely bad for your health and will most likely have a negative impact on your family life, it is possible to manage the relationship in a way that will benefit you, your team and the your company.

There is a lot of research supporting the negative impacts—on every aspect of business from the employee’s personal health to the company’s bottom line—of bad bosses, but there is not so much research on the positive impacts. Even so, there are many people whom have found that they have learned as much from challenging bosses as they have from those whom were easier to work with. If you are able to take a step back, you will learn what not to do, become more resilient, and self-reliant. These are stellar qualities that can help you become ready for your next leadership position.

A difficult relationship with your boss could be rooted in a number of different conflict types. They could be plainly harsh in their criticisms, irrational in their decision-making process or you could simply have a personality conflict. Either way, how can you find your way through it to the next phase of your career without damaging your personal brand, or your job performance?

Moving onward and upward

According to the American Psychological Association, the best way to manage a difficult boss begins with understanding the reasons your boss’ chooses to behave the way she does. If it seems that the behavior stems from stress due to work overload, it is likely to change in response to changes in the amount of workload or other factors. But if your boss’ behavior seems to follow a consistently hostile or abusive patter of interacting with co-workers and employees, it is less likely that the behavior will change. In this case, the APA recommends seeking the counsel of a trusted mentor.

Once you have determined the reason for your boss’s behavior, you will want to manage your own negative emotions. You do not want to engage in self-defeating behaviors such as counter-attacking your boss or stonewalling them. Remember your purpose at work, do your job, and remain professional.

Third, communicate your feelings with your boss or another trusted supervisor. It is important to frame your concerns in a positive manner. Perhaps this will bring a change, but some experts say this is unlikely. The administration of the company has already expressed their opinion by promoting the difficult boss in question.

In the meantime, the APA advises to try and separate your personal ego from your business persona. When your supervisor is critical, be rational in your response. Is there something for you to learn from the criticism? If so, use it as an opportunity to work with your boss on a play to address the problem. But if you don’t think it is reasonable or valid criticism, then take solace in that. Their lack of judgment does not have to take over your entire sense of self.

By Rebecca S. Caum

Nicki GilmourBy Nicki Gilmour, Executive Coach and Organizational Psychologist

We have all seen it. The loud person, usually a guy, gets the job. If women are loud, do they get the job? Sometimes yes and sometimes that same approach can backfire as being assertive as a trait seems to have a different impact depending on your gender. We know that there is unconscious or conscious bias around promoting and paying men more for the same job even if women have the same qualifications and experience ( and paid the same money for the same expensive ivy league degree).

But that aside for a second, research shows that self promoters do get promoted more despite everyone deep down knowing that confidence can outweigh actual competence or skill.

How do you feel about self-promoting yourself? Most people do not overly enjoy the thought and go straight to an extreme image. Stop there. Maybe it is easier than you think? Maybe it does not have to be so extreme.

Here are 3 ways to gently self- promote:
  • Tip #1 Talk about your project and the goals out loud ( and throw in how it is all going from your perspective in a positive way)
  • Tip #2 Update direct reports, managers, stakeholders and clients with a “Have a nice weekend, here is where we are at” email.
  • Tip #3 Mention where you want to be for your next role, project or team so that people know you are ambitious and engaged.

Best of Luck!

By Nicki Gilmour

What do you do when you are told that you did great work this year but you are not getting the promotion or the bonus you were set up by these managers or HR people to expect? Nicki Gilmour

Many people come to me with this issue and frankly are not very happy about it. Depending on the exact circumstances, this could be a deal breaker for some professionals who start looking around for a different opportunity in a new firm. For others, it is time of working with their boss to plan to replay what the goals were and to look at instances which met, exceeded or came close to the expectation. Why do this? Why delve into the past? Well, sometimes it can be useful to  ensure that the criteria to progress is made explicit for this year. This process is helpful to set up a system, so that during the year you can have formal or informal check-ins to show that you are meeting the milestones and that your success is hard to refute. Moreover, maybe it is about making busy people notice.

How can you have this conversation without it being inappropriate, weird or reflect badly on you?

Firstly, know your boss. How will he or she react to an after action review? Will they find it constructive if couched as such?

Secondly, know the cultural norms of how things are done there. Stay safe, play within norms (unless you have a huge appetite for risk in which case do what you need to do but be able to live with the consequences).

Lastly, understand the importance or including or excluding HR as each firm is different on the use of human resources and talent processes. I say this with respect, because if you have a strategic and involved HR team who really get the talent retention piece and can see you are trying to develop yourself, then that can help you immensely as their systems might make for a less subjective process. Conversely, if they are all police and there is no strategic process then perhaps finding a different route to your manager as it pertains to how you reach the next level is ok too.

Is it as easy as asking your manager the following? In some cases, yes.

A direct question like “What do I explicitly need to do to get the x title and be paid y with z in bonus starting January 2018?” is suitable for some firms and not for others as is, “If I fulfill on tasks as discussed and fulfill on what we agree realistic success to be, can you give me a reassurance that we are going to be both happy and rewarded this time next year?”

This gives your manager a chance to think about what success looks like for you and them at the very least and in more subtle environments, just asking “what does success look like?” might be a good way to build that relationship and clarify some benchmarks.

Getting any sort of criteria in writing can be useful and on a weekly, monthly or quarterly basis as appropriate, send an email to your boss and other stakeholders with an update on how the activity is furthering or completing the stated goal.

And, if it is a moving target then ask your boss to break it down based on today’s live time view and suggest a formal time every month or quarter to talk about how goals are evolving based on the external environment or whatever stimuli is making them constantly move. Just make sure this is not an easy out for your manager to stay vague on purpose.

Because, you do not want to be having the same conversation this time next year now, do you?

(If you are interested in hiring an Executive Coach please contact Nicki@theglasshammer.com to discuss further)

Guest Contributed by Sarah Landrum
 
The brain is one of the many muscles in your body that needs regular exercise, and fitting consistent exercise into a busy schedule is a challenge for most working adults. While it may be difficult to find time for physical or mental fitness, it’s well worth the effort. shutterstock_287191085
 
Benefits of Continual Learning
 
Continued learning offers many benefits, for both your cognitive abilities and your chances of advancing in your career.
 
1. Maintain High Performance
 
Just as well-made luxury vehicles need proper fuel to operate at their peak, you need to fuel the intellectual part of yourself with information and unique challenges. 
 
When you’re a part of a high-performing organization or team, it’s not enough to be smart or a hard worker. Everyone around you is bright and dedicated to their job. Those are basic requirements for being a part of the team. In order to differentiate yourself, you must bring value on an ongoing basis.
 
By staying current with trends, skills and research in your area of expertise, you will be better positioned to offer insights and come up with innovations that can advance your company.
 
People with great ideas and a track record for success get noticed as well as rewarded. What you learn from a course or workshop could be the impetus for your next contribution that will get you noticed as a key contributor to the organization. Positive recognition is one way to help you get a raise or promotion. 
 
2. Keep Your Brain Healthy
 
Research has found that brain cells form new connections every time you learn new information. Strengthening those connections by practicing new skills can do positive things for your cognitive ability. 
 
In fact, the brain keeps changing through learning, even when a skill is mastered. The capacity of the brain to change with learning is called brain plasticity. Complex thinking promotes plasticity.
 
How to Make Learning Happen
 
Even though you’re busy, there are ways to fit learning opportunities into your day. The payoff will be well worth the effort.
 
1. Set Your Own Pace
 
Develop a list of learning goals based on what skills you’d like to develop or interests you have and focus on them during nonworking hours. One of the advantages of technology is that you can learn when and where it’s convenient for you, which is the beauty of online courses. A research study by the National Center for Education Statistics found that in the United States, 92 million adults are enrolled in an educational program
 
Having flexibility in your learning path is important for professionals who are already balancing demanding work schedules and personal commitments.
 
If you’re planning to use learning as a way to advance your career, online learning is a great place to start. Think about what skills you need to gain or grow to move to the next level, then set a target for when you’d like to gain knowledge in that area.
 
2. Take Advantage of Corporate Programs
 
Many companies reserve a portion of their budget to support the ongoing development of their employees. This can take the form of tuition reimbursement, sponsorship for nondegree programs, conferences and/or memberships to professional organizations. Companies spent $130 billion worldwide on corporate training in 2014.
 
Identify the area you want to develop and present it to your manager. You should determine how it will help you in your current position, help you contribute to the success of the company or help prepare you to take on additional responsibilities. 
 
It’s easy for a manager to agree to an investment when they have a clear understanding of the return.
 
Also, look into what resources are available in-house. Does your company have a learning catalog where you can choose online or in-person courses? Is there a learning and organizational development team that creates content for employees to get in-depth understanding on a topic? Is there a person who is in the position you aspire to who could mentor you?
 
Explore all possibilities for learning channels so you can find a good fit to help you achieve your goals.
 
The opinions and views of guest contributions are not necessarily those of theglasshammer.com

Is it time to change jobs, change firms or leave the industry? (F)By Nicki Gilmour, Executive Coach and Organizational Pyschologist

There are many reasons to get a new job. It is worth exploring before you jump ship what it is you do not like at your current job and within that, why you do not like it. This way you have a better chance at not repeating the experience in the next job and in actual fact, you might find you ways to stay in your current position and be much happier and more productive. You know what I am going to say- yes, that’s right! Get a good coach to work through any challenges, fears and feelings that you are having right now and to help you articulate what you do want to do in the hours known as work. The “when” to change jobs is a big one. Often people jump to fast or take a very long time to do it, both extremes can be less than optimal to your career plan. If you are saying “what plan?” right about now then hey no judgement but those who plan tend to get what they want faster by virtue of knowing what they want and this process can help with that as the answer is always inside your own heart and mind.

Anyway, If you are sure you that the time is right to find a new job, you might be wondering how to go about it. I say think of it as a pyramid with the peak being knowing a manager or recruiter in a competing team or firm who needs you and by some serendipity has an open spot. Rarely happens, but if you are not networking and talking with peers and competitors and even clients, then you wont know when it does happen. Networking is the number one way to get a new job. Internally and externally- both are equally valid. Ask your mentor and sponsors (careful if they are your boss) if they know of a challenge that would be good next step for you.

The next layer in the pyramid is using a headhunter. Some are better than others but if you can find a good one, then your legwork is greatly reduced and their job is to conquer the art and science of placing the right person in the open job.

The lowest, broadest and most time consuming way to find a job is applying to hundreds of jobs on the internet. It can feel like a blackhole and although many people do get hired this way, it can not be counted on as the core of your strategy. Here is a review of job boards and the job search that just came across my desk recently that might help you get this foundational piece in place. It is hard to ignore it as an activity but do not rely on it as the only way to secure your next job. Remember, the closer your qualifications are to the requirements posted, the more likely your resume will be fished out of the pile by hand or robots to be considered further.

Best of Luck!

Nicki Gilmour is an industrial psychologist and qualified career coach as well as Founder and CEO of glasshammer2.wpengine.com

If you wish to be coached by Nicki in 2017 she is taking on a small number of (paying) individual clients this year- please apply nicki@glasshammer2.wpengine.com

2017-featured

By Nicki Gilmour, Executive Coach and Organizational Psychologist

You are ready for the next step in your career. The decision you now have to make is whether to stay in your current company or move to another firm. How does one make such a decision rationally? The answer is that most decisions even for the most rational amongst us, are ultimately emotional. So, we can start with listing the reasons to go and reasons to stay. We can then ask ourselves hard questions as objectively as possible about how to advance in the company and team we are in. What do you need to do to make that happen? What skills do you have now and what do you need for the next level? What does the firm need to do? How are the talent processes? Who gets rewarded? What gets rewarded?

Working with a coach can help you sort through your thoughts, feeling and emotions and explore possibilities in a hypothetical way safely.

Sometimes it is time to leave. The trick is to know yourself and what you are good at and what you want to develop skill-wise and realistically put it all together so that you make the right move and get he job you are aiming to get. The job hunt itself can be quite the task and there are effective ways to approach it.

Nicki Gilmour is an industrial psychologist and qualified career coach as well as Founder and CEO of glasshammer2.wpengine.com

If you wish to be coached by Nicki in 2017 she is taking on a small number of (paying) individual clients this year- please apply nicki@glasshammer2.wpengine.com

Slowing downBy Nicki Gilmour, Executive Coach and Organizational Psychologist

The holidays are often a blur but can be a time of reflection for some who want change in their jobs and careers as the year turns. Now is a good time to think about what you want out of life for the next 2-5 years.

If you like what you do, then you still should be thinking about a pay rise, a promotion and the bonus discussion that is looming in the next 30-90 days for most people in financial services.

When asking for a raise, there are two schools of thought. One strand of research says that women simply just do not ask for more money. The other branch of research suggest that women do ask but are not heard and more practically buffered with reasons why they do not get the same as men for the same job done. Policies such as percentage incremental increases for example contribute to systemic bias if women are hired at 10-30% less than the guy beside them anyway.

My advice, go big or go home. Explain in detail at every opportunity what you do prior to the annual review so that every step of the way, managers and HR know why you should be rewarded for your work. Then ask. Ask again. Ask for benchmarks. Ask what you need to do to get to the figure or grade you want. Never give up.

If you are in a place where you know that it is time to leave then work with your coach to reason out your thinking a little on what is motivating you to leave. Next week, we will look at why leaving can be a great path forward also. Face your fears and address what is fear and what is real. This way, you start the year empowered to make the right career decisions.

Nicki Gilmour is an industrial psychologist and qualified career coach as well as Founder and CEO of glasshammer2.wpengine.com

If you wish to be coached by Nicki in 2017 she is taking on a small number of (paying) individual clients this year- please apply nicki@glasshammer2.wpengine.com

Hello 2017

By Nicki Gilmour, Executive Coach and Organizational Psychologist

As the year draws to a close this December, it is a good time in all the holiday madness to do some reflection at the end of a busy and often surprising year for many.

What has gone well for you this year? What would you do differently? How would you do it again?

It can be useful to do an “after action review” of some of the interactions and situations that occurred for you in your home and work life to see what you have learned. We cannot change some of the outcomes, but two things are under our control, how we react to what has been handed to us and secondly what behaviorally we will do different in the hope of different outcomes in 2017.

If you did not get the job you wanted this year, even if you were truly ready for it then it is worthwhile to understand which parts where truly down to you (skills, traits, behaviors and even take a hard and honest look at mistakes) and what was really not to do with you. What do I mean by that? Simply put, culture and trends, was the country, firm or team trending in a certain way? Always understand the external environment that you are operating in. Secondly, did others have false perceptions about who you are or what you are capable of? Understand what is really you and what is imagined about you and then try your best to close that gap positively and navigate the rest of it as gracefully as possible.

Lastly, make sure the system is not flawed and that meritocratic processes are in place so that a clear and fair promotional criteria will reward those who deserve the job.

It is not lost on me that while writing this advice to you that politics does not abide by these rules, but I am confident that good firms do, so as Goethe said ” Choose wisely, your choices are brief but endless.” My advice for reviewing 2016 and planning for 2017 is exactly that.

If you are interested in hiring an Executive Coach to help you navigate your career then please contact nicki@glasshammer2.wpengine.com for a no obligation chat to discuss options

CV / ResumeGuest Contributed By Sharon Nir

Recruiters and hiring managers have unconscious and conscious bias and judgement based on employment intervals can be one of the greatest organizational impediments for success.

But if organizations attempted to understand black holes in employee resume the way astrophysicists strive to understand black holes in the universe, they could uncover concealed information about candidates that could prove valuable for the position, but might not be attained through interview, questionnaire or psychological assessment. Therefore, instead of distracting interviewers away from employment gaps, interviewees should pull future employers right into them.

Show you’re a good match

Many valuable organizational resources are consumed during the hiring process; therefore, organizations do their best to find the most promising candidates. One approach to an applicant’s assessment is based on the concept of “fit”. Three different types of “fit” exist— the first two are relatively easy to attain, the third is legendary. A person-organization fit is focused on how well an individual “fits” within the organizational culture. A person-job fit is focused on how well an individual “suits” the job he or she is hired to do in two aspects: personality and skills. The legendary option is the combination of the two in which a candidate demonstrates both organizational and job fit.

Candidate’s evaluation based on the level of “fit” is essential, because in many cases, it predicts the future success of the recruitment. In this context, the employers’ tendency to mind the gap could be explained by their look for “fitted” employees, which in their opinion translates to well-planned, long-term objectives achieved by following a gap-free career path. Additionally, employment gaps predominantly create a big question mark, and most organizations do everything they possibly can to avoid any kind of ambiguity. Therefore, the candidates have the responsibility to replace question marks with exclamation points and prove they are a perfect match for both the job and the organization.

Before you apply for a position, perform a thorough study of the company’s mindset. On the website, focus on the mission statement, values, and social responsibility initiatives or activities. Sign up for the company’s newsletter, which is a great resource for learning about the organizational culture, latest news, and employees’ appreciation. Additionally, search for recent articles about the company.

Then go back to your resume and elaborate about previous positions that are aligned with the organizational culture, mission, and social responsibility commitment at the expense of positions that are not. In the cover letter, explain how the skills and the experience you’ve gained during your employment gap would come in handy in the position for which you are applying. During the interview, gravitate the conversation towards the black holes and give specific examples of the way your core competencies, which you’ve acquired throughout the gap period can be valuable to the organization.

The past counts but the future is pertinent

The 21st century’s lifestyle dictates modifications. Gone are the days when people worked from nine-to-five, were mostly involved in physical labor, and remained in the same work place for forty years. Today, we live in a fast-paced, ever-changing business environment that promotes employment mobility and career transformations. In such eco-systems, employment gaps could be one of the best predictors of employees’ growth and future successes, because like in the universe, black holes exhibit a strong gravitational pull that could help evaluate candidates’ personalities beneficial to the position and the organization.

If you are an educated, skilled professional with employment gaps, you could contribute more to organizations than a similar candidate without gaps. You are the employee any smart forward-thinking organization would like to have. You are a curious, creative, risk-taking, self-directed, adaptive, agile, and adjustable individual who may exhibit unique problem-solving skills, which are powered by a situation analysis and a complex decision-making process.

The fact a skilled technical writer took off a year or two to write her debut novel and DJ-ed on the weekends to support her family presents a candidate who is responsible, creative, and dedicated to her mission. If an IT project manager traded her career for her family for a few years that should suggest she has her priorities straight, possesses a high-risk tolerance, and follows her values and beliefs. A successful art teacher in her 40s who took off a few years and returned to school to study architecture should give a clue this candidate has a vision, and she is unwilling to settle for anything less than what she can achieve.

Candidates with these exclusive core competencies are the catalysts of innovation and growth. They are organizations’ most-prized possessions, and most likely, they would be the ones to help the organization achieve and sustain the competitive advantage. Therefore, stop feeling inferior and instead display pride, and show you’re the organization’s legendary option as you fit both the job and the organization due to your unusual or creative career path.

A word to employers

Employers should keep in mind that hiring a candidate with employment intervals is anything but compromising. Important to remember is that a candidate with years of work experience from which she didn’t take on growth challenges is worthless to the organization, while a candidate with a modest experience from which she evolved and changed is invaluable.

Sharon NirAbout the author

Sharon Nir is the author of The Opposite of Comfortable: The Unlikely Choices of a Career Immigrant Woman (Viki Press/May 2016). Born in Tel Aviv, Israel, she holds a Bachelor of Art degree in Language and Literature from Tel Aviv University, and an MBA in Marketing and International Management from Northeastern University of Massachusetts. Sharon, her husband and two children reside in Albuquerque, New Mexico. Visit sharonnir.com and connect @sharonvnir and facebook.com/sharonvnir for more info.

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