Life Hacks: 3 Tips for Hassle Free Business Travel

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Woman travelling - airportBeing on the road can be stressful. Tricks of the trade can minimize projected headaches of travel and keep you cool and collected, like a true professional. Here are some simple life hacks that can speed up and calm down your business travel plans whether domestically or abroad.

Tip 1: Download Useful Apps

One of the most targeted apps for business travelers is Worldmate, which combines all your travel booking info (flights, hotels, cars, etc.) to create both business travel and meeting agenda itineraries. The app also aggregates smartphone features such as world clocks, maps, weather info, and both Outlook and LinkedIn options so your itinerary can be shared among colleagues and peers.

Packpoint is a free new packing app that organizes what you need based on travel length, weather, activities and your agenda. It even cross-references which tech gadgets you’ll need for where you’re traveling. Check out this video that displays its capabilities. It even has a ‘business trip’ option for clothes packing. PackPoint “will assemble a list of clothing, toiletries, gadgets, accessories,” and more for your tailored trip.

Fast Company favors the app ahead of Google Now, for example, writing that “a predictive system like Google Now would know your preferences intimately enough just to tell you to remember bike shorts. But PackPoint leverages a relatively spartan interface to learn a whole lot about you and your trip in a very short amount of time.”

Having problems with jet lag? The app Entrain can solve your sleeping habit woes. Developed at the University of Michigan, Entrain is an advanced alarm clock/calculator that allows users to share their sleeping habit data (wake up time, bedtime, time zone and amount of light exposure you are used to receiving. Then a lighting schedule is provided to help prevent or overcome jet lag.

Out of the country and need help converting to the local currency? No problem. The Converted by Ideon app is an all-in-one converter that not only covers your visiting country’s currency but its imperial-metric and conversions., Americans are the only ones still using the Dewey Decimal system and after many hours on a plane, jetlag can interfere with even the most talented mathematicians.

The Converted interface is very slick, and users can drag their converter bars of choice on to their screen, keeping your information private.

In a foreign country and need a quick translation for something like “where’s the bathroom”? iStone can help you in a language jam. It records and translates into 12 languages and carries more than 300 useful phrases in its data arsenal. It also features a native pronunciation feature. Better yet, it is also free and doesn’t require Wi-Fi.

Tip 2: Join loyalty programs

Whichever airline and hotel chain you frequent the most when travelling on business, joining their loyalty and frequent flyer miles programs can save you not only money, but time, and even buy you some convenience in the process.

American Airlines Business Extra program, for example, gives you incentive points for a variety of things, including the ability for your company to earn points for employee benefits with American Airlines, US Airways and US Airways Express, plus earn points on any AA flights operated by British Airways, Japan Airlines and more.

Being on the road can be stressful. Tricks of the trade can minimize projected headaches of travel and keep you cool and collected, like a true professional.

If you fly two trips per month, you and your company will reap some hefty gains. Two flights per month for a year will earn you approximately 2,160 points, including early check-ins, flight upgrades and more.

Delta also has a similar Sky Bonus program that earns your company points each time an employee from the company flies with their airline, or joint venture partners Air France, KLM and Atitalia. The company can redeem by seat upgrades, Sky Club passes and more.

Tip 3: Power Packs, Backups and Outlets

It’s always a good idea to have a handy all-in-one power adaptor, like the Travel Smart by Conair. These models generally utilize the four most common adaptor plugs (grounded and un-grounded) around the globe, covering Europe, Asia, Australia/New Zealand, North/South America, and parts of Africa. It also accommodates European appliances used in the U.S. The all-in-ones also have a surge protector to keep your appliances safe from foreign electricity spikes.

It’s handy to have a portable charger in your pack. Mophie has some great products for phones, such as dock solutions, belt-clips and USB cables. Portable powerstations are also sold to cover every piece of technology you might have, from your laptop to your iPad.

If you have an iPhone, one of the more innovative models Mophie has to offer is the smartphone juice pack battery, which delivers more than 100% extra battery directly to your phone 24/7, and can also double as a protective shell for your device.

As simplistic as they may be, these tips can give a little extra ammo to the savvy traveler, saving you time, money and a little convenience. Happy trails!

By Gina Scanlon

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Promoting CEO-Ready Women

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By Melissa J. Anderson

Image via Shutterstock

Image via Shutterstock

Companies must work harder to nurture the pipeline of diverse CEO-ready leaders, experts say. As the number of women CEOs dwindles, it seems that there are few female leaders ready to take their place, or, rather, that there are too few companies ready and willing to give them a shot.

Indeed, the percentage of female CEOs in the S&P 500 dropped to a miniscule 4.4% in 2016, down from a slightly less miniscule 4.6% last year, according to data from Catalyst.

Additionally, high-profile female CEOs have stepped down from their roles in the past year. For example, Xerox’s Ursula Burns announced this summer that she will leave the company after its planned split is completed later this year. DuPont’s Ellen Kullman retired after the company’s bruising proxy battle last fall. And it’s not clear where Marissa Mayer will land after Verizon takes over Yahoo’s core businesses. Because there are already so few women in the CEO position, the loss of one or two makes a big difference. And the bright spots — like Shira Goodman being named interim CEO of Staples in June — are few and far between.

It’s not clear that companies are doing enough to bring diversity into the C-suite, says Brande Stellings, Vice President of Corporate Board Services at Catalyst. Moreover, the work is hard and constant — if companies lose focus on diversity, they could wind up dashing any positive work they’d achieved.

“Ensuring both diversity and inclusion at leadership levels requires constant attention and intention – as does any behavior until it becomes a habit,” says Stellings. “Change is not happening quickly enough and leadership at the board level and in the C-suite does not reflect the world we live in today, where women represent half of the workforce.”

Companies must be intentional in their efforts, says Stellings.

“Set a target for representation of women in the C-Suite and reverse engineer from that target,” she says. Stellings suggests companies focus on a couple key areas to reach that target: “hot jobs” and sponsorship.

“Review the ‘hot jobs’ in the company that provide a fast track for executive development: are women getting their fair share of those opportunities?” she says.

For example, the gender diversity of PwC’s Global Leadership Team increased significantly this year, moving from 20% female to 42% female with the appointments of the company’s new global chairman Bob Moritz.

“Getting there was part of a long journey which we are still on,” says Dale Meikle, Global Diversity and Inclusion Program Office Leader at PwC.

“This has been the result of many years of our top leadership personally sponsoring diversity as a business imperative, of ensuring that along with male talent, female talent has been identified and developed to create a more gender diverse slate of leaders when vacancies come up; it’s also been challenging ourselves to not make assumptions about what the barriers to diversity are, but rather letting the data lead us,” Meikle says.

According to Meikle, PwC’s creation of data-driven diversity programs that are tied to leadership accountability have produced a “sea change” at PwC.

As for sponsorship, Stellings tells of one S&P 500 CEO who asked his senior leadership team to make a list of people whose careers they had championed, and then to ask whether any of the people they had supported looked different from themselves. If not, he challenged the team to do something about it.

Stellings says women executives can play a key part of corporate efforts to bring more women and people of color into the CEO-pipeline. Not only are women executives necessary to mentor and sponsor the next generation of diverse leaders, but they are integral in driving the cultural infrastructure needed to help them thrive at work.

“On an organizational level, [senior executive women] can ensure that the business case for advancing women’s leadership is well understood, both in terms of winning in the marketplace for talent and in the marketplace for customers,” says Stellings.

For female executives who already have their eyes on the CEO job, Stellings says, an outside board seat can raise their profile and offer experience that CEO-search committees view as valuable. They should know what their CEO would say about them, and ask him or her to make introductions to search firms or other directors on their behalf.

“They should also take advantage of opportunities to present to, work with and socialize with their own company’s board,” she adds.

What’s more, when women move into board roles to enhance their own profile and meet their own career goals, they start a diversity feedback loop, according to Stellings.

“Catalyst research indicates that having more women board directors is correlated with subsequently having more women in the C-suite,” five years later, she says.

These women officers were also more likely to be in line positions. “Profit-and-loss responsibility at the executive level is a key experience for CEO succession planning, as well as board succession planning,” Stellings adds.

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Elevate Yourself: How to Articulate Your Value and Advance Your Career in Two Easy Steps

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Image via Shutterstock

Image via Shutterstock

What are your career aspirations? When you’re dreaming about the future, do you see yourself in a bigger role, leading your team to impressive results and having a powerful influence in your company? Then there’s good news. You are the one who can elevate yourself to reach that higher-level position.

It’s true. The leaders who are most successful are the ones who lead themselves and lead others to see them as successful high-achievers worthy of promotion.

Unfortunately, many leaders miss this opportunity. Either they don’t realize how much influence and control they have over their own careers, or they neglect to communicate their value. You can speed up your advancement by taking ownership of your career, knowing your value, and articulating your successes in a way that leads to new opportunities.

Being able to articulate your value is a key tool for success and advancement. Here are the two steps you need to take.

Know Your Value.

Ask yourself these questions:

1. Do I know the impact of my efforts?

2. Have I defined the specific contributions that I’ve made?

3. Can I gracefully, elegantly, and clearly articulate the value that I bring?

If you have difficulty answering these questions, it could be for one of two reasons. One, it may be that you are not adding as much value or making as big a contribution as you would like. If that’s the case, it’s time to rethink your approach so you can be more impactful. Two, it may be that you’re adding plenty of value to your company and even excelling in your role, but you haven’t taken the time to clarify that value in an effective message. If that is the case, it is time to do some wordsmithing and craft the message you can easily share with others to help them see your value.

Either way, whether you are focused on improving your impact or communicating your impact to others, this is an effort that is worth your attention. By knowing and describing your value to others, you will open new doors of opportunity and advancement.

Prove Your Worth.

Once you succeed in identifying and articulating your value, the next step is to prove your worth.

Here are some more questions you can ask yourself:

1. What specific role have I played that created a positive outcome for the company?

2. What outcomes or deliverables have I achieved?

3. What are those roles, outcomes, and deliverables worth?

What you are searching for as you do this analysis are specific metrics: your concrete, measureable results. Look for numbers, percentages, dollar figures and other persuasive metrics that quantify the impact you have made. You’ll know you have proved your worth when you can effectively identify the specific benefits your company has gained as a result of your efforts and achievements.

Remember: when it comes to career advancement, you have more control than you think. Take the time to identify and communicate your value. When you do this for yourself, you’ll increase your confidence and impact. When you share it with others, you’ll elevate yourself into the positions you want.

You really do make an impact. Give yourself the opportunity to be the leader you most want to be by helping others see your value, too.

Howard J. Morgan and Joelle K. Jay, PhD, of the Leadership Research Institute (LRI) are co-authors of THE NEW ADVANTAGE: How Women in Leadership Can Create Win-Wins for Their Companies and Themselves (Praeger / 2016). For more information please visit www.TheNewAdvantageBook.com.

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Why Wanting More at Work Can Be a Good and a Bad Thing

Image via Shutterstock - Business woman/Career Advice

Image via Shutterstock

I am very guilty of living in the future and this can lead to not being 100% engaged in the present. I justify it by saying that I am a good planner who understands that companies don’t build themselves and argue that the power of an arc in anyone’s professional narrative is part of one’s brand. My executive coach (yes, I am an executive coach who has an executive coach, because I can’t say it enough, everyone can benefit from having one) and several close friends might argue that I am a malcontent. We are all right as there is a fine line between strategy and sabotage regarding your own career plans and happiness in life.

It turns out that neuroscience confirms that seeking out new situations is very much a part of what the brain is supposed to do. Neuroscientist Jaak Panskepp argues that of seven core instincts in the human brain (anger, fear, panic-grief, maternal care, pleasure/lust, play, and seeking), seeking is the most important.

Here are three reasons to live in the present:

1) You may actually have what you want professionally (and personally). Write down your ideal life in a realistic way or aspects of it and map that against your situation and you might see you are closer than you think and if not, then you at least can see where some gaps are and then you can go back to seeking, happily.

2) You may not have what you want, but you may have what you need. See above, this mapping exercise can help you see the positive aspects of your current situation. For example, if you have young kids and you want to see them more then weigh up if you really want that job that requires 80% travel.

3) There is a certainty in the present that you cannot guarantee with a future potential job. The devil you know and all that. You can also get real perspective on the situation to know if you need change or if you are forging change for the sake of it.

To be coached by Nicki Gilmour, CEO of theglasshammer and executive coach or by her coach and vetted partner Valerie Cherneski, contact Nicki today on 646 6882318 or nicki@theglasshammer.com

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Vacation Days: How to Negotiate for More PTO

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Vacation Days

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As a smart, powerful woman, you’re used to negotiating. You’ve made your case for a higher salary equal to your peers, and gotten it. You’ve held your own against both male and female colleagues on projects, and won respect because of your fair, level-headed approach. All these reasons, and more, are why you’re on your way up the ladder.

But what about negotiating for other benefits, like vacation days? Assuming that benefits like paid time off are set in stone when you join a new company or are in a bargaining position during your yearly review is just that — an assumption.

You tend to forget about time off as a bargaining chip, but it’s a valuable asset to negotiate for. Next time the opportunity arises, think about how you can position yourself for more vacation time.

The Importance of Vacation

It’s no secret that America is way behind the rest of the world in vacation time when it comes to guaranteed, nation-wide benefits.

Although some firms have great benefits, legally, you aren’t entitled to any vacation days. Compare that to Brazil, where they’re entitled to 30 vacation days a year.

Work burnout is serious and can cause a lot of issues that can be detrimental to your health. Additionally, studies show that burnout subjects have issues managing their emotions, which could make them more vulnerable to depression. You don’t need something like that getting you down after how hard you’ve worked to make it this far.

In the long run, more paid time off could be even more valuable than a pay raise. Here’s how to get more than those guaranteed 10 days of vacation:

1. Negotiate Right Away

If you’re just starting a job, try to negotiate during the interview process. You can tell if the company really wants you and your skill set is in high demand. Use that as a bargaining chip. The more the company wants you, the more likely they’re going to give you that extra vacation —perhaps even more than you were expecting.

2. Know What You Want

Know the number you’re looking for before you go into the meeting. If you’re negotiating for more PTO instead of some sort of raise, figure out how much vacation time would equal the raise you would be getting. If you know what you want, you know you won’t stop until you get it.

3. Do Your Research

Here’s where your networking skills come in. Find out what other people in your industry have done to successfully negotiate – whether it’s a business deal or a PTO negotiation. See what other requests have been granted or denied to employees in your company. How much were they getting on average? This helps you come up with a number and also gives you insider info on how to get what you want.

It also helps to know the boss you’ll be asking for it from. If you have some trusted colleagues, start asking through the grapevine and see if there’s any timing in particular that works best or if there are certain ways to propose it. Knowing more about the boss lets you mold your presentation to be as attractive as possible.

4. Propose the Benefits of Vacation Time

In addition to the various health benefits it offers, vacation can improve your productivity. A study found that for each additional 10 hours of vacation an employee took, their performance ratings improved eight percent. If you show what a good refueling session can really do for your productivity, it’ll give incentive for both you and other employees to get the amount of vacation they need — and for your boss to grant it.

5. Make a Plan

How can your boss say no when you adequately demonstrate that no work will be left undone in your absence? Explain how you plan to work ahead and cover your work. You can even suggest a cross training program.

Cross training makes it easier for people to take vacations because other people are trained on how to do their job. Basically, as a powerful, smart woman, you get your work done before you leave, and anything that pops up while you’re gone will be covered by people you’ve trained to kick butt in your absence.

With jobs covered at any time, it’s easier for you — and other employees — to take the vacations you want. That’s just one of the benefits.

Tell them how it could lead to higher efficiency and productivity, as well as letting employees learn new skills and possibly discovering new talents in their job capabilities. Research stats to back up the benefits of cross training and create a whole presentation so it’s not just about your vacation time. Implementing this program could be beneficial to your career as well.

6. Be Prepared for a “No”

There’s a good chance your boss has a reason to say no, so don’t let it catch you off guard. You know how to prepare for this, so make sure you keep your cool when it happens. Ask if there are any circumstances that would allow more PTO to happen. Try and work together to find some sort of compromise, if there’s one to be made. Find a way to make it happen.

Show that you can get all of your work done before your vacation would even happen. You’re a powerful woman that can get everything done before you leave. If something were to come up while you’re gone, direct the boss towards the couple people you’ve trained to kick butt in your absence. Prepare ahead and make it hard for them to say no.

Time is something you can never get back. While the hassle of negotiations is never fun, this is something you want to take charge and make sure you get it.

By Sarah Landrum

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4 Steps to Put Positive Thinking Into Action for Success At Work

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happy working womenYou’ve heard about the power of positive thinking and the perils of negative thinking, but when it comes to your ability to reach goals or make dreams happen, the polarities of positive and negative thinking may matter less than getting the friction right between them.

In her HBR article, Gabrielle Oettingen, professor of psychology at NYU and University of Hamburg who has studied human motivation for twenty years, suggests that while negative thinking will never deliver you at the doorstep to your next goal, positive thinking – especially in the form of fantasizing about outcomes – hides some dangerous pitfalls that could keep you from the stairs.

Positive Outcome versus Pursuit

Achieving a goal takes some muster in walking the steps to get there. Even if they are small steps, it’s important to energize yourself towards taking them.

In their research paper, Kappes & Oettingen discuss that “positive fantasies do not lead people to anticipate having to exert cumbersome effort. Instead, positive fantasies allow people to embellish idealized paths to idealized future outcomes.”

Imagining yourself having already coasted without obstacle to your goal can be counterproductive. You mentally feel as though you’ve already arrived at your goal in the present moment, so you relax rather than energize. This can “obscure the need to invest effort in tasks that demand effort.”

Kappes & Oettingen found that fantasizing about a positive outcome can inhibit generating the energy you need to pursue it. They observed that positive fantasies about outcomes created lower physiological (systolic blood pressure) and behavioral energization than negative or neutral fantasies. The research showed “a causal relationship between positive fantasies about desired futures and low energy devoted to their realization.”

As Oettingen writes in HBR, “You’re less motivated to buck up and make the strong, persistent effort that is usually required to realize challenging but feasible wishes.”

They found, “Instead of promoting achievement, positive fantasies will sap job-seekers of the energy to pound the pavement, and drain the lovelorn of the energy to approach the one they like. Fantasies that are less positive – that question whether an ideal future can be achieved, and that depict obstacles, problems, and setbacks – should be more beneficial for mustering the energy needed to attain actual success.”

Easy versus Hard Steps

In further research, Kappes, Sharma & Oettingen found that when potential donors to charitable causes were encouraged to fantasize an ideal resolution to a current problem, they were less willing to put bigger and meaningful resources into actually helping address the problem.

When the demands for time or money were easy, or required relatively few resources, the positive thinkers were in step with the control group. But when the problem asked for more commitment from them – more time, more money, more effort – they folded. Since they’d already fantasized the ideal future as true, the effort to get there seems “overly demanding” now.

Fantasizing about the ideal outcome can mean not only failing to build up the energy to move towards it but also at some level rejecting that it should require significant energy and resources. That’s no recipe for being the agent of your dreams, wishes, or goals.

Positivity Gone Sour

As Oettingen writes in the European Review of Social Psychology, fantasies about attaining a positive future predict low effort and little success. What happens when you fantasize that a future outcome is highly accessible to you and yet your reality fails to meet it – possibly because you never harnessed the necessary drive and resolve to get there?

The opposite of positivity. The more we fail to reach the outcomes we believe should be accessible to us, the more it grinds us down. Oettingen notes, “Low effort and little success translate into more depressive symptoms over time.” This is whether it comes to an external goal (writing that book) or a personal desire (creating more healthy boundaries).

Unrealistic optimism has a habit of ending in hurt, when success doesn’t walk on over and take you by the hand to skip away into tomorrow, the way it did (kind of) in your mind.

“Mental Contrasting” – Put the Positivity into the Process

Rather than solely “indulging” in thoughts of a positive future or solely “dwelling” in the obstacles of a present reality, Oettingen has put forth both in papers and in her book Rethinking Positive Thinking: Inside the New Science of Motivation that the power is in “mentally contrasting” the two.

Oettingen developed the process “W-O-O-P”: “Wish-Outcome-Obstacle-Plan.” Her book applies this process to three areas: health, personal and professional relationships, and performing at work.

Step #1 Wish

First, you bring the wish you have for the future to mind, a goal or change that is challenging but possible to achieve in a certain time frame. Maybe it’s getting the lead role on a project team.

Steo #2 Outcome

Second, you let your mind run with fantasizing about the future if your wish came true – what does the best possible outcome feel like? Maybe you imagine yourself in the position and handling it brilliantly, feeling confident and strong.

Step #3 Obstacle

Then, you mentally elaborate on the current reality that stands in the way of realizing this future – what obstacles exist? Bringing up obstacles isn’t negativity – it’s taking a glance at the map so you plan your route strategically. Oettingen advises to ask yourself, “”What is it in me that stands in the way?” simply because you can’t control others. Maybe you realize you have a tendency to undermine the critical role you play in the team’s success because you focus on enabling them.

Step #4 Plan

Make a plan for how you can overcome the obstacle. When it comes to overcoming ingrained behaviors or dealing with specific obstacle scenarios, Oettingen suggests using an implementation intervention such as an “if/then” statement. For example, “If I talk about the team’s success, I’ll play up my personal approach to getting the best results from a team.”

Through Mental Contrasting, Oettingen and Schwörer argue that you are now linking the future to the reality: “It creates determined goal pursuit, reveals the critical situation (obstacle of reality), and links the reality with the instrumental action to overcome the reality (goal-directed action).”

If you have high expectations on being able to overcome the reality, this leads to increased effort, more engagement, and hence more success. The positivity comes in being able to envision yourself taking agency in overcoming the obstacles to make your wish attainable.

On the other hand, if the “WOOP” practice reveals low expectations in being able to overcome obstacles, you may want to discern to put your resources and attention elsewhere.

When we hone our positive thinking power towards our ability to take each necessary step towards our wishes – even the challenging ones that ask for our strength, humility, or perseverance- then positivity can stop being only a beacon in the distance, or a warm feeling for something we’ve yet to do, and become a guiding light that keeps us moving on the path to what we most want.

By Aimee Hansen

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Got Your Sights Set On A Promotion? Don’t Assume They Know How Good You Are

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business meeting at office deskMost people only think about their resume when they’re looking for a new job. While often that means moving to a new employer, sometimes opportunity appears in your own back yard. Someone at a higher level leaves or is promoted leaving an opening perfect for you.

If you think a resume is overkill when applying for an internal promotion, you would be wrong. A winning resume can dramatically increase your odds of securing that new role, particularly when you’re competing with outside candidates with brand-new achievement–based resumes.

Although, external candidates widen the pool, you have one big thing going for you. You’re a known quantity. This means they don’t have to worry whether or not you’re a good fit for the company culture.

Hopefully, you also know some, if not all, of the players that might include the hiring manager, the HR team, and anyone else with influence.
That said, you still need to sell yourself to get the job.

Many people assume that if they’ve been with an employer for several years that their reputation precedes them. They mistakenly think that if they’ve generated X amount of dollars by landing an important client or saved time by streamlining the end-of-month close process that the right people will know.

Unfortunately, they may not. The only way to be sure is to tell them, on your resume.

Whether you’ve been with your employer for 10 months or even 10 years, you can’t expect those in decision-making roles to be aware of how much you have accomplished. You need to sell yourself with an achievement-based resume geared towards your target role. Here are five ways to make a positive impression with your resume.

Emphasize Leadership – If your target position is a step up, it’s essential to identify instances that demonstrate your leadership abilities. Activities like training, supervising and mentoring staff; participating in company leadership or management development programs; any outside professional development or certifications can increase your leadership quotient.

Put the “I” in Team – Dealing with team projects can be tricky, but it doesn’t have to be. While acknowleging the team’s success is important, you need to consider the specific contributions you made. Maybe you contributed some particular knowledge or served as unofficial team leader. Perhaps you were the one who got buy-in from the boss to move forward.

Identify Initiative – Mention any cases whenyou stepped up to take on additional responsibilities, particularly if they had an impact on your department or the company. For example, maybe you managed a project for your current supervisor so he or she could focus on other things like business development. Even better if it ties to an important new client.

Underscore Relationships – Consider any instances where you excelled in relationship building. Maybe you were part of an interdepartmental or cross-company team. Perhaps you collaborated with the head of another department to solve a company-wide problem or negotated better terms with a vendor. Again, even better if your actions had a positive impact on the company.

Showcase Recognition – Think about any recognition you’ve earned during your career. Have you received any company or industry awards? Were you selected for a prestigious leadership program? Acknowledged by a happy client or two? It might even be something from an employment review.

Wherever you are in your career begin keeping track of your accomplishments today. Create a “brag book” with letters from clients, notes from colleagues, and performance reviews. Keep it at home not your office, just in case.

Spend some time looking back on your current and previous positions to identify any challenges you have faced. Maybe you took over a department with low morale or came onboard only to find outdated equipment and/or processes. Next look at the steps you took to solve the problem or at least mitigate it. Finish with the results. If you were part of a team remember to include your contributions.
Demonstrating how you overcame challenges will set you apart from other candidates, internal and external, applying for the same position. It will help to tell your career story. Update your resume every six months so you’ll be ready when the perfect opportunity arises.

Author Bio:

Annette Richmond, principal of career intelligence Resume Writing & Career Services, is a Certified Resume Writer, Certified LinkedIn Profile Writer, and former recruiter. Her career advice has been featured in notable media outlets including Monster, Vault, Business Insider, Forbes, and The Wall Street Journal. Annette’s work was selected for Resumes For Dummies (August 2015).

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Dealing with a Narcissist at work

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By Nicki Gilmour, Executive Coach and Organizational Psychologist

No matter what the job entails task-wise (competence assumed), it is the politics and the inter-personal dynamics that will make or break you.

Image via Shutterstock - Office Politics

Image via Shutterstock

Personality, we all have one, but some people definitely make the workday easier or tougher due to their personality quirks.

The Fall 2016 edition of the HBR’s On Point magazine explores working with different types of people at work including stars who are narcissistic and detrimental to team performance, morale and culture. I think timing is everything and it is no coincidence that this season’s issue on this topic coincides with an election in the US as the articles included span 15 years of research. Other articles include a coaching the alpha male, toxic employees and sabotaging colleagues.

Teams with members who have a narcissistic personality in them often suffer the most individually and as a group, as the person in question often has no clue that the impact of their actions is hard on others.

Even if their have the best of intentions for themselves and if they think they are being benevolent, it is literally impossible for them to think out long term consequences due to the need to look good in the moment. Remind you of anyone?

These folks are often star performers, often male (although not limited to males) and therefore get away with bad behaviors due to their “numbers” or other specific skills. The trouble manifests when they are allowed to run meetings, chastise support staff and generally get an ounce of power or responsibility that they interpret as power to be use and abused.

How many times have you seen this person interrupt others or shut down team brainstorming ideas? How many staff members has he or she upset?

So, how do you deal with someone who is demeaning, demotivating and discrediting the work of others and causing a cultural issue by making bad behavior acceptable?
If you are the boss, manager or leader then you have an opportunity to ensure that the team structure focuses experts on their narrow role such as keeping narcissistic sales people selling. Role and task definition makes it easier for all people to know what they need to do and also need not to do. Conversations around behavior change absent of structural change are often wasted on this person and coaching is not impossible but not easy.

If you are not the boss, then work for companies that just do not tolerate bad behavior (rare, I know) or keeps these folks contained so that they are self-contained and do not become toxic employees or even worst, they become leaders.

If the boss is a narcissist then you may have an inspiring personality at the helm with vision or an espoused vision and often have loyal followers. These leaders expect adulation and empathy and wont return the favor. As the article by Michael Maccoby exploring the pros and cons of narcissistic leaders in the HBR roundup by states, “ Narcissists have a vision –but that is not enough. People in mental hospitals have visions.”

My opinion on the matter is that life is short, get a different job with a mentally stable boss and given the choice don’t make them leaders of your team, company or country.

If you are interested in hiring an Executive Coach to help you navigate your career then please email Nicki@theglasshammer.com to discuss further

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Op Ed: Lawyer turned entrepreneur: Why I decided to bring sports to the casual fan or novice

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baseball field with players playing a game featuredThree years ago, I found myself attending at a charity business development dinner with several partners and the chairman of my law firm. The event had been sponsored by one of the firm’s big sports clients and I was invited to attend, because a few months earlier, I was assigned to a big case representing Major League Baseball. The next thing I knew, I was seated across from Billie Jean King at dinner. To my right, Kareem Abdul Jabaar and Bill Walton were chatting at the next table.

I should have been utterly star-struck, but there was one big problem. I knew virtually nothing about sports. These were some of the most impressive athletes of our time, and yet the experience was somewhat lost on me. Like so many other occasions, I found myself making small talk throughout dinner, but falling uncomfortably silent whenever the conversation turned to sports.

It wasn’t that I wasn’t interested in sports or consciously didn’t want to participate. Sports were just something that I had never grown up watching. By the time I got to law school at Michigan and football was such a huge part of the culture, I felt out of the loop and far behind many of my other classmates, who had grown up watching the game. I resigned myself to a lifetime of knowing nothing about sports.

But by a twist of fate, I was put on this baseball case at the law firm and I decided that I wanted to be proactive and do something about my sports obliviousness. I began following a couple teams and really getting to know a few players. Suddenly, with my additional knowledge, I felt empowered and it made watching the games fun and enjoyable. Sports were moving from something that had always left me feeling alienated to something that I genuinely enjoyed as a new pass-time.

Even though my case was a bit extreme, because sports-knowledge was nearly a requirement of my job, I found from speaking with friends and colleagues that this feeling of alienation is a common experience for many people who don’t follow sports, especially young professional women.

A 2015 Gallup Poll shows that there is a tangible gender gap in sports fandom with 76% of men earning over $75,000 describing themselves as sports fans, whereas only 56% of similarly high-income women would describe themselves as such. This difference, combined with the fact that only 14% of top executives are women, means that more often than not, ambitious young women are interfacing with men at the top of their companies. And not only that, they are competing with young male colleagues, who may be able to more easily form relationships with their bosses. While I do not think there is anything insidious going on, male associates may be able to more quickly able to form bonds with male bosses because of common interests, in part–sports. This scenario plays out in interactions with interviewers, clients, and colleagues as well.

I can speak from personal experience. Beyond working for MLB, I was frequently surrounded by colleagues chatting about sports. In my class of 20 litigation associates, only 3 were women. The gender breakdown amongst the partnership was similarly stark. At department lunches and firm events, it was often inevitable that the conversation would move beyond idle chitchat about the weather to the latest sports news.

This is not to suggest that women should have to feign interest in sports if they have none. But I think that there are many people, who like me, wanted to learn more but felt intimidated and didn’t know where to know where to start.

When I decided to try and learn more about sports, I found the experience frustrating because there were few resources for sports novices. There were plenty of media outlets for avid sports fans, but nothing that helped break things down and provide context for someone who was just getting started. I thought there was a gap in the marketplace for a product that could help someone develop more sports knowledge in a fun and accessible way.

This idea stuck with me, and just this year I decided to start Goalposte, a daily newsletter that summarizes the major stories in sports, while providing context and primers. In particular, Goalposte’s mission is to help level the playing field for young professional women, who are more likely to feel alienated in sports conversations with coworkers, bosses, interviewers, and clients. I hope that this simple daily newsletter will make it easier to cultivate a genuine interest in sports and that there will fewer women in the workplace who have to sit on the outside looking in when the conversation turns to sports.

About the Author:

Jane Wu Brower is the Founder and CEO of Goalposte, a daily newsletter that summarizes the major stories in sports in a fun and accessible way for casual sports fans and novices (www.goalposte.com). She was formerly a management consultant for the Boston Consulting Group and a litigation associate at Proskauer Rose LLP.

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Why working less can help you get ahead and get in control of your work

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working from homeIn many organizations, there is a culture in which people brag about how many hours they work. Working so hard that you can barely keep your head above water is a badge of honor in those cultures. “How have you been?” is often followed with a confident and proud “Busy! I haven’t had a minute to catch my breath …” As women climb the ladders of success, this pressure to always work can get out of control. Many women also feel pressed to outdo their male counterparts, just to be competitive with them, making the problem even worse.

However, women do themselves a disservice by competing on sheer numbers of hours put in. On one level, it may be unhealthy – a recent study published in the Lancet shows working more than 55 hours a week is associated with a 1/3rd increased risk of stroke. On another level, working that long is actually counterproductive.

Working non-stop is a relic from the days when work needed far less creative and cognitive capacity. Working around the clock is based on a misguided attempt to maximize efficiency. If you’re dealing with a factory assembly line, you can increase output by eliminating any downtime – by making it more efficient. But human beings don’t work the same way. Eliminating downtime actually makes us less productive.

However, human beings can do something that machines can’t – we can have brief periods of fantastic productivity, when we set up the right mental and physiological conditions for it. In those brief times, just a couple of hours of excellent focus, we can get more of the truly important work done than if we had been wearing ourselves out by working around the clock.

Here are three of the science-based ways you can set up those conditions for brief periods of fantastic productivity, and in the process regain work-life balance:

  • There are times to skip something on your to-do list. Suppose you have a big client meeting in the afternoon and you have to win them over. You know that when you’re at your best, you’re in control and nothing can stop you. However, when you got to work this morning, there was a fire to put out, a ton of back emails, and a goals report due. So you stayed at your desk for hours getting it all out of the way before heading to your client meeting. It may have felt like an efficient use of time, but every time we make decisions – even unimportant ones – we fatigue our brain’s decision-making resources. So after a morning like this, you’re likely to walk into that client meeting unable to make quick decisions, and struggling to think about ideas that would be clear and easy for you, had you focused on refreshing your mental energy right before the meeting. Actually skipping something on your morning list, to give you 20 minutes of mental downtime right before the meeting can help you succeed at what actually matters, the client meeting.
  • The best way to stay focused for long periods is actually to let your mind wander when it needs to. Our brains’ attention systems are not designed for continual uninterrupted focus, but instead to tell us what’s changing. This is adaptive, and if your mind drifts every 15 or 20 minutes, that means everything is working as it should be. However, what you do when your mind drifts can have a big effect on how quickly you get back to work and how effective you are when you do. One option is to fight it. That will only backfire because you’re drifting for a reason, and it will keep happening. Most people will aim to take a break – something “useful” like checking email, or something fun like checking facebook or shopping. Doing so harms productivity in two ways. One is the obvious one, that it’s easy to get sucked in and lose a half hour or more. The other is counter-intuitive. All that information tracking blocks important background processes that can help us be more effective when we return to work. Rather than switching to something fun or useful, like shopping or email, when you let your mind wander – e.g. staring out the window, and wondering about the lives of people walking by – you create a mental scenario in which the brain can shift away from what it was focusing on, but in which there is not so much new information coming in that it takes too many cognitive resources. Mind wandering has been shown to improve creative problem solving for whatever you were working on before wandering, to help us sort out future plans, and to help us find ways to delay gratification. Just a few minutes of staring out the window can help your mind wander. And because it is somewhat boring, we tend to snap out of it after a few minutes. So you can get back to work far quicker than if you had gone online, and also be more effective when you return. So when your mind wants to wander, let it, and you’ll be back to work in minutes ready to stay focused and get through the work that matters most.
  • Use exercise as a productivity strategy. Most of the exercise advice out there is about the long-term benefits: look better, live longer, and so on. Those are nice things to have, but there’s no immediate reliable effect. It’s more of a long-term game. However, there is a totally different side to exercise that is seldom talked about, but for which there is a great deal of research. This is the short-term consequences. Moderate exercise (working up a little sweat, maybe 20 minutes on the treadmill) is a highly reliable way to reduce anxiety for the next few hours. If you need a reset in the middle of the day, there’s nothing like it to get you back into a mental space where it is easy to concentrate and easy to let the small stuff go that doesn’t matter. If you have an important and tough project, make moderate exercise part of your preparation for that project. You’ll be able to take a project that could have dragged on, and instead be far more present so you can bring your best mental energy to it.

Rather than simply aiming to put in as many hours as you can, you can get a leg up on the competition by setting yourself up for brief bursts of peak productivity.

I describe these and other science-based strategies to regain control of your work while increasing work-life balance in my new book, Two Awesome Hours: Science-Based Strategies to Harness Your Best Time and Get Your Most Important Work Done.

Guest Contributed by New York NeuroLeadership Institute Research Director & NeuroCoach Josh Davis, Ph.D.

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