Fear of Change and Other Mental Models That Hold Us Back

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Nicki-Gilmour-bioBy Nicki Gilmour, Executive Coach and Organizational Psychologist

Last week, we spoke about how expanding your mindset can truly take perspective mentally and not be beholden to your home-grown beliefs, paradigms and basically anything that your granny and society told you that you had to think, act and feel. We talked about the more we can move things from purely subjective to being an object then we can be more open to working with new ideas. I describe this to my clients using the glass half full/glass half empty adage, if you reframe it to an object, let’s face it, it is just a glass with some liquid in it and you don’t have to have any feelings around that at all.

Nearly all of us show courage at work and life. Nearly all of us have fears. Those fears are often deeply rooted in paradigms and mental models that we hold that play out in our “inner theater” telling us we could fail, we could lose something, we could look silly (amongst many other things.)

How do you take these anxiety ridden based on nothing assumptions and recognize them as the Gremlins that they are? They are present to sabotage your ability to take the next step and embrace whatever comes with that change?

Kegan and Lahey in their brilliant book “Immunity to Change” offer actual exercises on how to understand what your worries are and how they are often competing commitments to your main objective. For example, you might be keen on delegating more but find that you ultimately want things done your way; making your goal harder to reach.

It is the assumptions (those built in paradigms) that create these competing unconscious and conscious thoughts and behaviors. By surfacing and testing your assumptions – such as what it is that makes you assume that your way is best, you can make real progress towards growing, succeeding and leading!

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The Simmons Leadership Conference 2017

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The Simmons Leadership Conference was held on April 13, 2017 in  Boston and afterwards we caught up with three of the speakers on career topics. Josh Levs, award-winning broadcaster and journalist, and Barbara Fedida, Senior Vice President for Talent and Business, ABC News, The Walt Disney Company all shared their stories around leading with purpose, how passion matters and what insights on leadership they have learned.

conference

Image via Shutterstock

 

The Wage Gap is Real

Josh Levs gave a presentation at the conference called “Gender Equity: Leveling the Playing Field.” Josh says that he has witnessed first-hand the discrepancies of gender-based office policies that obstruct the development of any workplace. As a father and husband, shortly after his wife delivered, he was not approved by his employer at the time, to take time off to care for his child and wife. It became a case he took to court, and won. Josh is a pioneer in advocating for both women and men to have paid parental time off, and for women to have equal pay. Josh states, 

“The wage-gap is real. And ultimately, it also hurts men because their wives are under paid, and families need money.”

As a former fact-checker journalist, Josh provides evidence in his book, “All in,” on why men need to be actively involved in the conversation of pursuing equality for women. He is also active on endorsing the Family Act; funded through employee-paid payroll taxes and administered through their respective disability programs. Functioning as an insurance coverage, it is able to fund time off during Parental/Family leave.

Josh is not only passionate about what he does, he’s genuine and joyful about it!

Nurturing Talent

Barbara Fedida, Head of Talent and Business at ABC News, The Walt Disney Company who sat on the morning panel themed “Leading with Purpose”, commented on the importance of mentoring. She shares:

“There’s no secret sauce or formula to identifying talent, or at least not one that I can sum up in a few sentences. I think all the great journalists of our time share some common traits – passion, hard work, insatiable curiosity, a feeling that good is never good enough, drive, and, perhaps most importantly, a feeling that nothing is impossible.”

Barbara believes that the role of the mentor and boss is key because if you as a mentor can nurture these traits, she states, “Together you can be unstoppable.”

When asked what role a mentor has in nurturing talent, she refers to her own experience,

“I have always felt that I have done my best work when my bosses or mentors (and I have been blessed to have had some of the best in the business) encouraged me, had my back and made me feel like together we could conquer the world.”

And when it comes to keeping a team engaged and motivated, Barbara says, “Give people credit for their ideas and tell the bosses of their contributions. In fact, don’t just tell them – scream it from the rooftops.”

Whether a famous actress or an accomplished business leader, the speakers at the conference have all had to overcome doors closed in their faces, negative thinking and other obstacles. But they were driven by a purpose larger than themselves. They persevered. They blazed trails for others. They openly shared their experiences, to motivate and inspire us and we look forward to attending the 2018 conference scheduled for April 5 in Boston, MA.

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Diversity in the C-Suite: Leaders Championing Change

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 By Jessica Titlebaum Darmoni

diversity

Image via Shutterstock

On April 25, the Executive’s Club of Chicago hosted a discussion between Craig Donohue, Executive Chairman and CEO of Options Clearing Corporation, Aylwin Lewis, Chairman, President and CEO of Potbelly Sandwiches Works and Carter Murray, Worldwide CEO of FCB.  Moderated by Nichole Barnes Marshall, Global Head of Diversity & Inclusion at AON, the conversation focused on how these leaders have addressed and implemented successful diversity and inclusion initiatives within their organizations.

Leveraging Positions of Power

Carter Murray, Worldwide CEO of FCB and the Chicago Foundation of Women’s Male Champion of Change, kicked off the discussion talking about the personal and professional reasons he is committed to gender equality.

“My mom’s family had a successful family business and while my mom was always driven, she grew up being told to get married and have children,” he said.

While his mother was persuaded against working, Murray said it was ironic that it was his mother’s twin brother who ran the family business into the ground.

“Before the company went bankrupt, my mother was able to take $50,000 out and became a successful entrepreneur.”

Murray explained that he saw how hard she had to work to prove herself, compared to her male counterparts.

“This is fundamentally wrong,” he said.

Leading a global organization, Murray also has a professional perspective on the issue. He has seen employees discriminated against because of their sexual orientation as well as female industry colleagues face sexism in the office.

Murray explained that the issue should be fixed at the top level of management.

“As a white heterosexual male, we need to fix this,” he said. “It starts with leadership. You know that quote that a fish smells from its head? As leaders we need to get this right, policies should be zero tolerance and we should not just talk, but take action.”

Agreeing with Murray, Potbelly President and CEO Aylwin Lewis also believes that inclusion needs to be part of the decision maker’s strategy. He stated,

We can’t see what’s in someone’s heart. You might have good intentions but we can’t gauge that, and we judge people on their actions.”

Craig Donohue, Executive Chairman and CEO of Options Clearing Corporation (OCC), also believes that leaders need to leverage their positions of power.

Donohue joined OCC in January 2014 after an extensive career at the CME Group where he was also committed to gender and pay equality.  The CME has always had a diverse group of leaders such as Kate Meyer who led the clearing house division from 1987 to 1998, or more recently Kim Taylor who is the current President of Global Operations and Technology.

It was after speaking with his daughter, a Chicago based lawyer, about the challenges she faced in her career that he focused on the glass half empty perspective rather than the glass half-full.  He asked what he could do to help the cause and has determined that bringing awareness and visibility to the issue is his solution. Donohue’s take on doing his part according to him at the event,

“We have a pulpit and we should use it.”

Donohue also talked about his experience as a ‘transformation agent.’

While a small organization, the OCC has great industry output providing clearing and settlement services for all the US options exchanges and acting as the guarantor to every options trade.Among the changes Donohue has implemented was bringing a handful of women to OCC’s Board of Directors.

“OCC had an all male Board but now we have three female members,” said Donohue referring to Susan E. Lester, Christine L. Show and Alice ‘Patricia’ White.

He has also put women in senior level positions and on the Management Committee including Amy Shelly, OCC’s Chief Financial Officer, Jean Cawley, OCC’s Senior Vice President and Special Advisor to the Chairman and Tracy Raben, OCC’s Senior Vice President and Chief Human Resources Officer.

Evolving Pool of Talented Candidates

One of the things stressed during the conversation was that companies should look for candidates with diverse backgrounds.

“If you are not looking for something, you won’t find it,” said Donohue.

FCB’s Carter gave advice on what not to do when looking at hiring needs.

“I believe it is insulting to look to fill a position with a woman just because it’s a female candidate,” he said.  “Instead, we should look to hire brilliant, talented people that will step up to the role.”

While there is onerous on the company to look for diversity within their candidates, it was also noted that the pool of talent is growing, especially in the financial sector.

“The financial industry used to be a man’s world but this is evolving as we are moving away from floor based trading, which was a physical business,” Donohue said.  “We used to hire candidates with military backgrounds and that specialized in engineering and mathematics.  Women are taking leading positions in these areas so the demographics are changing.”

Bringing It All Together

The Executives Club of Chicago put together an informational event on how organizations can be more successful in their diversity and inclusion initiatives.  While a top down approach is most beneficial, it’s important to also bring advocacy and awareness to the issue.  Identify benchmarks by looking at the workforce in categories related to diversity and evaluate how you stack up.  Also, figure out what you are looking for because if you don’t know, you won’t find it.  Finally, look to hire exceptional people, not just to fill quotas.

As the conversation was concluding, Barnes Marshall shared a saying often mentioned at Aon.

“Diversity is counting heads but inclusion is making heads count.”

 

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One Simple Step to Bust Out of Your Career Rut

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Sad businesswomanGuest contributed by Elizabeth Crook

There’s an epidemic in our country that’s impacting 40% of our population.

It’s lowering our immune systems, disturbing our sleep, breaking up our relationships, and creating depression and unwanted weight gain.

The epidemic seems very benign – it’s so common we often ignore it.

It’s called job dissatisfaction.

Historically there been more heart attacks on Monday morning than any other time of the week because so many of us are dragging ourselves to jobs that have depleted us. And even though the research was probably done on men, the implications for women are profound. Having the “wrong” job is not good for you.

Why do we stay?

Three simple reasons:

  • We are good at these jobs,
  • We may be too busy or too conscientious to recognize how stuck we are
  • We don’t know how to leave them.

We’ve been given accolades and compliments all our lives for what we do. We may be keeping our families afloat with these jobs. Our work may serve our social life or give us a strong sense of identity. We feel responsible to our team, our boss, or the company

Along with all that, we tend to see other options as more limited than they really are. We may even believe the industry or functional area the only ones we can be in, so we stay. And stay. And stay. Until our health is bankrupt, our relationships are compromised, and our dream of what we wanted has been lost.

Sound familiar? Don’t despair.

As a CEO coach and corporate strategist, many people from diverse arenas come to me because they want more than anything to love their work, but they don’t know how to get there.

Enter the energize/deplete paradigm.

In your everyday work, you encounter tasks that energize you and work that depletes you. Most people have don’t spend time thinking about it. However, identifying them is the is a big step toward getting to work that feeds your soul (and your bank account).

The first question to ask is: What do I know how to do?

Make a list. Brainstorm. Don’t hold back. Write down all those things you know how to do – think processes, not contents. This can include things beyond your work like your family or social life or even volunteer assignments. This isn’t your job description. This is what you know how to do.

The start of your list might look something like this:

  • Engage people in solving problems
  • Analyze data
  • Create narratives that give meaning
  • Recruit and hire people
  • Develop budgets
  • Manage projects
  • Manage people
  • Teach and mentor
  • Persuade
  • Sell ideas
  • Develop systems and processes
Identify the energizing activities.

Make a star next to the activities on your list that energize you – those things that even if your are working hard at them, you feel good doing them. Time passes in a minute when you are doing things that energize you, even if they take all day.

Do you feel depleted by managing people but are in a managerial position? Do you feel energized by being with people, but your work is behind an admin desk where you never get to interact? Are you energized by being creative, but your work is about collecting data?

Your starred activities are signposts, leading you to work that will feed your soul and make you feel like you are living large.

Your work now is to begin to increase the activities that energize you.

Shift your focus.

This may mean delegating the work that depletes you (anything that is not energizing you may very well be depleting you) or talking to your boss about shifting your focus at work towards what energizes you.

What if this list shows that nothing you do at work energizes you? What if all of your energizing how-tos are ones that you do out of work?

That’s fantastic information. And it might mean an overhaul of what you do for work. Chances are you can stay in your industry, but you may have to change what you do in this industry.

The Amazing Result.

What’s amazing about this simple exercise is that it activates something called the reticular activating system in the brain. The reticular activating system is the part of our brain that begins to notice red cars right when we decide we want a red car. Once we become aware of what energizes us, our subconscious begins to move us toward it.

As soon as we identify what depletes us, our defense system will begin to find ways to move away from those activities.We find ourselves making decisions about work that lead us toward those activities that we love.

Can it really be this simple?

Try it. See what happens.

Elizabeth Crook has been the CEO of Orchard Advisors for over 20 years, helping CEO’s grow their bottom line and have more fun. She believes that if everyone had the work and life they love, we could change the world! Her book, Live Large – The Achiever’s Guide to What’s Next will be released May 2017.

Disclaimer: The opinions and views of our guest contributors are not necessarily those of theglasshammer.com

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Developing Mental Complexity Will Help You at Work (and Life)

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woman thinking - pipelineBy Nicki Gilmour, Executive Coach and Organizational Psychologist

The world is increasingly complex and can be quite confusing these days.

How do you ensure you have the guts, glory, stamina and agility to survive all this change?

Mental complexity is the answer according Harvard psychologists Robert Kegan and Lisa Laskow Lahey in their book “Immunity to change”. This is my personal favorite book right now for two reasons; I am writing a paper on behavioral change and also am grateful for the change I have personally experienced from committing to examining paradigms that no longer serve me.

This work can take the guise of coaching but touches on all aspects of your existence and is a vehicle for a happy sustainable life in my opinion.

Kegan and Lahey talk about how we tend to be in one of 3 “minds” or mindsets when it comes to our mental complexity levels and this has nothing to do with IQ.

So, level one is a “socialized mind” and is where the majority of people operate. Certainly, junior and middle managers can be successful here as part of being here requires following, caring what people think of you and generally towing the line be it within a corporation, culture or even a religion. People here are good team players. But, what does one lose by seeing life though this lens? If you do not fit with what the norm is, you might find yourself feeling inadequate and uncomfortable or undeserving in some way.

At work, you may be at the mercy of the effects of politics and feeling not aligned (and in society too). You will fight yourself to get aligned and reduce your cognitive dissonance. At what cost?

The next “mind” is the “Self-authoring” mind which with this increased mental complexity, you can relegate others opinions (and even your own opinions) to an appropriate place where they can be referenced within a bigger system than your own direct value set. Therefore, outliers from yourself and others will not consume you, and instead give you the power to bed the author of our own reality. You get to direct the movie in your head.

I can personally attest when I stared to think with this self-authoring mindset it was growth. It changed my life and I see it work well for my coaching clients and when (if) they get there then I can honestly say the ball is in their court which usually results in happier choices and happiness with choices made as well as robust future decision making ability.

This is particularly good for people who have set high standards for themselves or seek approval from others. This level of processing information will move you from having subjective feelings and suffering the emotional fallout from them to seeing things more objectively and in perspective.

By learning to look at as well as through certain lenses, you can evolve and as Kegan and Lahey put it “not be forever captive of one’s own theory, system, script, framework or ideology”. Then, you can start to be in the zone of the “Self-transforming mind” where expansiveness around what you see and hear at work is not uniquely filtered to meet your informational needs. In plain English, you can make meaning on a big picture level and not feel the anxiety around how it effects you which if you are in the socialized mind, will trigger you and make you take it personally. You can care and not be consumed by caring. Doesn’t that sound amazing?

So, how do you build mental complexity to thrive at work and in a crazy world? Tune in next week to find out more….

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Developing Mental Complexity Will Help You at Work (and Life)

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By Nicki GilmourNicki Gilmour

The world is increasingly complex and can be quite confusing these days. How do you ensure you have the guts, glory, stamina and agility to survive all this change?

Mental complexity is the answer according Harvard psychologists Robert Kegan and Lisa Laskow Lahey in their book “Immunity to change”. This is my personal favorite book right now for two reasons; I am writing a paper on behavioral change and also am grateful for the change I have personally experienced from committing to examining paradigms that no longer serve me.

This work can take the guise of coaching but touches on all aspects of your existence and is a vehicle for a happy sustainable life in my opinion.

Kegan and Lahey talk about how we tend to be in one of 3 “minds” or mindsets when it comes to our mental complexity levels and this has nothing to do with IQ.

So, level one is a “socialized mind” and is where the majority of people operate. Certainly, junior and middle managers can be successful here as part of being here requires following, caring what people think of you and generally towing the line be it within a corporation, culture or even a religion. People here are good team players. But, what does one lose by seeing life though this lens? If you do not fit with what the norm is, you might find yourself feeling inadequate and uncomfortable or undeserving in some way.

At work, you may be at the mercy of the effects of politics and feeling not aligned (and in society too). You will fight yourself to get aligned and reduce your cognitive dissonance. At what cost?

The next “mind” is the “Self-authoring” mind which with this increased mental complexity, you can relegate others opinions (and even your own opinions) to an appropriate place where they can be referenced within a bigger system than your own direct value set. Therefore, outliers from yourself and others will not consume you, and instead give you the power to bed the author of our own reality. You get to direct the movie in your head.

I can personally attest when I stared to think with this self-authoring mindset it was growth. It changed my life and I see it work well for my coaching clients and when (if) they get there then I can honestly say the ball is in their court which usually results in happier choices and happiness with choices made as well as robust future decision making ability.

This is particularly good for people who have set high standards for themselves or seek approval from others. This level of processing information will move you from having subjective feelings and suffering the emotional fallout from them to seeing things more objectively and in perspective.

By learning to look at as well as through certain lenses, you can evolve and as Kegan and Lahey put it “ not be forever captive of one’s own theory, system, script, framework or ideology”. Then, you can start to be in the zone of the “Self-transforming mind” where expansiveness around what you see and hear at work is not uniquely filtered to meet your informational needs. In plain English, you can  make meaning on a big picture level and not feel the anxiety around how it effects you which if you are in the socialized mind, will trigger you and make you take it personally. You can care and not be consumed by caring. Doesn’t that sound amazing?

So, how do you build mental complexity to thrive at work and in a crazy world? Tune in next week to find out more….

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Asian Americans: Held At Outsider Status

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By Aimee Hansen

Asian

Image via Shutterstock

For the first time in history, three Asian American women are in the Senate during this 115th Congress – Senator Mazie Hirono (Hawaii), Tammy Duckworth (Illinois), and Kamala Harris (California). When elected in 2012, Senator Hirono was the first Asian American woman elected to the Senate. Harris is also the first Indian-American to serve in the Senate.

When it comes to Forbes and Fortune power rankings, Indra Nooyi is the only Asian American woman on the lists – #2 in Fortune’s 2016 50 “Most Powerful Women in Business” and #14 in Forbes “The World’s 100 Most Powerful Women.” But as theglasshammer highlighted last year, Forbe’s America’s Self-Made Richest Women tells a different story about Asian American women at the helm: they make up 15% of this ranking.

According to a Girls in Tech survey of 582 women, Asian American women are the least likely to hold leadership positions in tech. This echoed the findings from the previously highlighted Hidden In Plain Sight tech diversity study by Ascend.

The Asian effect is 3.7X greater than the gender effect on creating a ceiling. Women were 42% less likely than men to hold executive roles. But Asians were 154% less likely to hold executive roles than Caucasians. Asian-American women, in the intersection of both, faced the greatest gap in likelihood to hold executive positions.

Persistent Asian-American Stereotypes

As shared in Sparks, Malini Johar Schueller, Department of English professor at University of Florida says that Asian American women are often seen as “perpetual foreigners,” never truly being seen as a “American” (or insiders), but rather as “abnormal foreigners” (outsiders). For Schueller, this means having to “qualify” herself to teach in her department, even to students.

A recent article in Harvard Business Review  suggests that two intersecting stereotypes are at the crux of the general Asian-American leadership gap: “Stereotypes about Asians being highly competent can make Asians appear threatening in the workplace, and stereotypes about Asians lacking social skills make them seem unfit for leadership.”

Studies have revealed that those who held the stereotypes that Asians were highly competent felt admiration and envy. Those who held the stereotypes that Asians lacked social skills felt hostility and fear. People who are emotionally reacting to stereotypes they hold are less likely to have interest in interacting with Asian-Americans. And of course, personal interaction is what can challenge stereotypes.

Leaders who hold stereotypical narratives about Asian Americans would hold them at a distance, and potentially at a distance from leadership.

As stated in HBR,

“The authors of both papers theorized that whites are threatened by the ‘unfairly high’ levels of competence possessed by Asians and essentially use the stereotype that Asians lack social skill as a pretext for discrimination.”

In The Asian American Achievement Paradox, professors of sociology Jennifer Lee and Min Zhou challenge ‘the narrative of Asian American “exceptionalism”’ and the assumption that Asian American educational achievement is solely reflective of cultural values. The authors illustrate that a confluence of hyper-selectivity in immigration laws, institutions, and cultural success frames have promoted high achievement among certain Asian American groups.

The study asserts that while stereotype promise (“the boost in performance that comes with being favorably perceived and treated as smart, high-achieving, hardworking, and deserving students”) may help Asian American students, it also re-creates stereotypes that hinder at the leadership level.

Broken Leadership Stereotypes

As argued in HBR, we tend to expect workers to be “competent, intelligent and dedicated,” but attach further qualities to leadership (charismatic, socially-skilled, authoritarian) that do not match up to stereotypes we hold about Asian Americans.

But it’s not only the mis-match between these two that is flawed when it comes to elevating Asian Americans into leadership. The archaic leadership stereotypes themselves are broken.

“It is time to rethink the ‘good leader’ prototype of being masculine, dictatorial, and charismatic,” states the HBR authors. “Evidence shows that neither men nor women prefer to be treated in an aggressive fashion, yet that model persists as a valid expectation for leadership.”

Cultural values can also mean that Asian Americans are less inclined to the self-promotion that is encouraged by Western norms. However, those who break the stereotype of being deferential face the double-bind of being perceived negatively.

Bridging the Distance

Recently, whitewashing in films – casting white actors to tell Asian stories – has received growing awareness and protest, while Asian American actors find only one-dimensional, stereotype-reinforcing roles available to them.

Thai American actor Pun Bandhu told the Guardian. “When a white actor gets the role, it denies us our bodies and it denies us our voices.”

More and more, we are being asked to consider how we are each complicit within the net of our culture in denying the bodies and voices of others through our implicit biases.

Harvard social psychologist Mahzarin R. Banaji, creator of the the implicit bias test, spoke in a conversation with Krista Tippett about being challenged by her own test when it comes to making associations that go against the socialized norm: “And when I can’t do it, I understand. I understand that I’m a product of a culture where the culture has now gotten into my head enough that I am the culture. I cannot say, ‘There’s a culture out there. It’s biased, not me.’ Consciously, that’s true. But not at this other level.”

When people gather around the meeting room or even the Senate, they all come with their stereotypes and hidden biases, but nothing is more important than the interaction that helps to break down the ideas we hold of each other, collectively.

Three Asian American women in the Senate may not seem like a lot, but each woman is helping to change the face of leadership.

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Should You Say No to Networking?

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Guest Contributed by Kelly Hoey

Networking

Image via Shutterstock

Warren Buffett and Bill Gates attributed their success to one factor. According to Buffett biographer Alice Schroeder, in 1991 when Bill Gates’ dad asked Buffett and Gates what the most important factor for their success was, they both gave the same answer, “FOCUS.”
 
Focus always comes before success.
 
Steve Jobs, no slouch in the success department himself, said that
“it’s only by saying No that you can concentrate on the things that are really important.” 
 
Success is not possible without a clear focus on what matters most and the ability to concentrate your energy, thought and capital. In other words, a key to success is learning to say NO. No to personal and professional invites, business networking events, conferences, industry get-togethers, meetups. All the things you instinctively want to say yes to. I know it’s hard to say no – you feel guilty, you don’t want to disrespect the host, you want to look like a team player, you feel like you’ll miss out on something interesting or you’re afraid that if you say NO you’ll never be invited again.
 
But here’s the key: Ask yourself if that event you’re thinking about attending today is getting you closer to where you want to be tomorrow. By staying focused on where you’re headed, you’ll be able to figure out whether saying no will get you further ahead or is simply an excuse that’s holding you back.
 
2015 was my year of no. I said no to pretty much everything as I was singularly focused on getting a book deal. This project needed my undivided attention, so no it was. I needed to focus and didn’t want distractions. Did I miss opportunities? Maybe. But saying no at this juncture of my career was the right thing to do. That has not always been the case. Saying no at other points in my career would have been a career-killer.
 
When entrepreneur Rachel Hofstetter was growing her business, she knew the strength of her network was dependent on her selectively and strategically saying yes. Rachel founded Guesterly (acquired in 2015 by photo-book subscription service Chatbooks) an on-line service which extends the warm hand of the host by connecting guests before a big event.
 
She focused her networking efforts by keeping both long-term and shorter-term goals in mind. When she was getting ready to raise investment money, Rachel prioritised attending investor and start-up-focused events. When she moved to a new city, she found herself attending every type of event she could, in order to meet people. Expanding her network was why she accepted every invitation and checked out every event, rather than turning them down. When she launched Guesterly into the wedding market (an industry where she previously knew no one), she attended every wedding-industry-related event she could find, in order to figure out exactly where she needed to focus her networking efforts.
 
At this point in her career, she knew not to say no. She knew that her network mattered just as much as the quality of her work. If someone asked if she wanted to head to happy hour- yes. Grab a group lunch? Yes. Those people moved around jobs and industries and that network made introductions that led her somewhere amazing.
 
So, yes, there are networking opportunities you should never say no to, especially in the workplace. Universally saying you will never attend networking events at work is—not to be too dramatic here—career suicide. Never say no to opportunities to get to know your peers and colleagues.
 
Job pressures and competition keep too many of us in our cubicles from the moment we step off the elevator to the minute we run out the door. One Wall Street investment banker I knew regularly ordered in pizza for his group, as a way to bring the team together. This was no “free” lunch: pizza was ordered (and he happily paid for it each week) on the condition that no one could eat alone. It doesn’t take much to break down communication barriers and build team rapport. In twenty minutes you can accomplish more than consuming a slice or two of pizza— you can build relationships.
 
You need to be strategic and sometimes rather selective in which work-related networking events you choose to attend, but don’t apply a universal no to opportunities to share your knowledge with colleagues beyond the radius of your cubicle, or to being further informed of developments in your chosen profession.
 
There are many, many, many ways to limit your career opportunities; take “no to networking” off that list.
 
Disclaimer: The opinions and views of our Guest contributors are not necessarily those of theglasshammer.com
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Motivating Millennial Lawyers: More About Possibility Than Precedent

 By Aimee Hansen

Lawyer

Image via Shutterstock

“Millennials bring new ideas and expectations to the workplace, as did the generations before them,” states a 2016 Thomson-Reuters report on The Generational Shift in Legal Departments. But, as the story goes, senior lawyers are resisting those changes.

By 2025, Millennials will comprise 75% of the workforce. The real question is not if change will happen, but how it will unfold.

What Do Millennials Want?

“Working round the clock for high pay and status is not what motivates many young lawyers today” states the FT, noting, “the partnership track has ruptured.”

Millennials work preferences are characterized as valuing mentorship (vs bossing) and collaboration (vs hierarchy), wishing to be involved in processes and decision-making, receiving regular feedback, having opportunities for growth, working for a firm that aligns to their values, and desiring work/life flexibility.

According to an article in the National Law Review, managing Millennials “means an almost 180-degree change in the way associates have been managed in the past.”

With Millennials, It’s Not About Precedent

Acknowledging the resistance of those who have paid their dues, “Old Lady Lawyer” Jill Switzer notes “The problem with the philosophy of ‘suck it up, this is the way it’s always been’ is that it doesn’t seem to really work with millennials.”

The Thomson-Reuters report agrees, “…in-house leaders must prepare to oversee junior lawyers who will not accept doing things a certain way simply because that’s what has been done before, whether it’s the billable hour or using a more formal tone in communications.”

So what can senior lawyers do to motivate Millennial associates?

Make Mentorship Your Management Style

The first step is to meet the individual in front of you.

“I think we all ought to be sensitive to the concept that stereotypes don’t always play out in individual people, and individual people are where it’s at,” Co-chair of the American Bar Association Business Law Fellows Committee and King & Spalding partner Dixie Johnson told theglasshammer. “I personally don’t ever start out a relationship thinking okay, you’re a millennial – here’s how I should relate to you. And I don’t think it’s healthy to do that.”

A Deloitte study found that Millennials who intended to stay with their current organization were more than twice as likely to have a mentor (68 percent) than not (32 percent), but only six percent of corporate legal departments have a formal mentoring program.

If yours doesn’t yet, then consider making mentorship your management style.

“I don’t think of ‘inclusive mentorship’ as a new thing that is needed by Millennials in a way that was not needed by prior generations,” says Johnson. “I just think that my job is to be a mentor and I should look for opportunities to help people who work with me. Part of my job as a senior lawyer is to train younger lawyers about what they need to do really well as lawyers…in the middle of all the work we do.”

Motivate with Context

As stated in The National Law Review, Millennials “are not content to receive a directive such as, ‘Research a particular point of law and prepare an annotated brief on the subject.’ Instead, they want to know about the case, why the research is important for the case and how it will be used to benefit the case.”

Millennials wish to learn and grow through the experience of doing the work, as opposed to just get the job done. They are “Generation Why.” The value in whatever they are being asked to contribute needs to be explicitly connected to the whole, both to the overall project and their personal growth.

“I do think young lawyers who enter the profession recognize some of the work is tedious and not as exciting, but you can learn from everything that comes your way,“ Johnson says. “It’s on us, the more senior lawyers, to help people understand what they can learn from projects.”

Make Feedback Work For You, Too

Growing up in a digital world where everything is “available at their fingertips”, Millennials desire (and expect) regular feedback (not just performance reviews). Iterative feedback may take more time, but it may also deliver more fluid performance improvements while building more mutual respect.

“I do think that we are more successful as managers when we give more feedback.” says Johnson. “I find that when I label a conversation with ‘I want to give you some feedback’  (eg. on relating to clients, on speech patterns) young lawyers are hungry to hear it, and they do take it well. They want to go back and think about it.”

Lead the One You’re With

Thomson-Reuters found that other generations see Millennials more so as “hoppers” and “disloyal” than they see themselves. 76% of Gen X and Boomers thought Millennials would stay at their current job for less than 5 years. 38% of Millennials intended to leave while 47% intended to stay. Still, a longitudinal study found a third of lawyers had changed jobs once only three years out of law school.

Resisting the assertion that job-jumping is a new trend among associate lawyers, Johnson states, “It’s important for more senior lawyers to recognize that part of the cost structure that is built into their firm is that they will spend a lot of time training somebody who then will go off to do other things. And I think that’s a good thing, frankly. At one point I counted up 40 people (that I helped train) that were in different spots in the federal government, and that makes me feel great.”

“I think approaching a work relationship with the reality that you’re both there by choice, and it may not last forever, is just the reality of it,” says Johnson. ”And it has been for a long time.”

Embrace Change

Millennials bring technology into firms, as a lens through which they’ve always interacted with the world. They are also more globally minded  and gender equal in their outlook, and will offer that to the workplace.

“That’s a really exciting thing about having young people who have really not known anything other than technology joining our teams,” says Johnson. ”They will bring to the teams technical advances and a way of thinking about projects that can helps us do a better job.”

This will also change how lawyers work, in a way that brings greater gender equality. The number of legal employees working remotely is rising. The FT points out that the firm Mr. Beedle now employs lawyers on a “consultancy basis”, meaning “full control over hours they work in exchange for a fluctuating salary.”

In order to stay, Millennials need to feel as though they are being valued and developed as leaders, and making a difference at work. In order for managers to motivate the next generation of lawyers, it will require a perspective less bent on precedent and more open to possibility.

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Are After-Work Drinks Sexist in the UK?

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after-work-drinks

Guest Contributed by Beth Leslie

Jeremy Corbyn, the leader of the UK’s Labour Party, recently sparked outrage by labelling after-work socialising as sexist because it “benefits men who don’t feel the need to be at home looking after their children and it discriminates against women who will want to, obviously, look after the children”.

In one fell swoop, he offended everyone. Single women railed at the anachronistic association of all women with housewifery. Mothers were furious by the stereotyped assumption that they are automatically the primary caregivers. Men were offended by the outdated notion that they don’t want to spend time with their children. The British as a nation became hysterical that this left-winged bearded fellow might be trying to take their Thursday night drink away from them.

But then someone pointed out that Carolyn Fairbairn, the first female head of the Confederation of British Industry, had made similar criticisms about after-work culture. Female journalists at the New Yorker and The Independent voiced their agreement too. So is Corbyn actually correct? Are after-work events discriminatory against women?

The Activity vs. The Hour

The debate is particularly problematic because “after-work socialising” means different things to different people. It could be a formal networking event. It could be a casual cocktail with colleagues. Or, as the corporate packages offered by 41% of lap-dancing clubs attest; it could be a client meeting in a strip club.

So while Corbyn’s comments focused on the discriminatory timing of after-work events, many feminist campaigners are more concerned with the nature of these activities. Donald Trump’s recently leaked boasts about sexually harassing women indicates how heartbreakingly common workplace harassment is. 52% of women in the UK say they’ve experienced it, and such harassment is often exacerbated by after-work socialising because it usually involves alcohol and a blurring of the lines between professional and personal life. This problem can exist even within formal networking events, where women complain that many men respond to their networking with flirtation, and where even companies as prominent as Microsoft are curating an environment of objectification by hiring ‘booth babes’.

At the same time, opting out of after-work sessions comes at a cost. Clients are discovered and deals are made at networking events. Bosses give praise and promotions to subordinates they’ve become pally with after a few pints. And co-workers who socialise together build bonds and friendships that drop-outs can feel excluded from.

So yes, there are many aspects of after-work socialising that can be seen as inherently sexist. But the answer cannot be banning all after-work events. Not only would it be impossible to enforce, it is worryingly illiberal. Women-only networking events, meanwhile, seem to partition off the problem more than they solve it.

Businesses Need to Lead a Culture Change

Eliminating sexism from business requires the elevation of the idea that it is not only immoral, but unprofitable. The spate of lawsuits by female professionals who consider a corporate insistence on conducting business in strip clubs detrimental to their career prospects should be encouraged. Companies which engage in sexist practices should be named and shamed on regular and social media. Managers should take complaints of sexual harassment seriously and punish offenders severely. Individuals should be encouraged to speak up when they witness or experience misogyny in the workplace.

It may seem quixotic at first glance, but each hardened opinion contributes to the snowball of social change. After all, most businesses can’t afford to turn off female talent, and even fewer can afford to lose female customers.

The After-Hours Element

Corbyn and his backers, however, appeared to suggest that even the most progressive event is discriminatory if it takes place outside of work hours because of childcare commitments. The problem with this is that it muddles two distinct concepts. Holding an event after hours is not anti-women but anti-parent. However, because of gender stereotypes, working mothers do end up carrying more of the burden than working fathers.

It is the second concept which society and businesses have a duty to eliminate. For companies, this should take the form of implementing and encouraging parental equality policies, such as shared parental leave. Similarly, more work should be done on a social level to equalise the attitudes towards working fathers and working mothers.

Yet turning the plight of an ambitious parent who also wants to spend the evening with their kids into a feminist issue is a mistake, because it further entrenches gender stereotypes about women as homemakers. Ultimately, having children is a choice in the way your gender is not, and exclusion from after-work events because you choose to spend time with your children, however frustrating, is morally distinct from being excluded from after-work events because of sexist perceptions or actions against you.

Advocating for a workplace that is more parent-friendly is a worthy fight and it should not be a sexist one.

Beth Leslie writes graduate careers advice for Inspiring Interns, a recruitment agency which specialises in matching candidates to their dream internship. Check out their graduate jobs London listings for roles, or if you’re looking to hire an intern, have a look at their innovative Video CVs.

Disclaimer: The opinions and views of Guest contributors are not necessarily those of theglasshammer

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