Entries by The Glass Hammer

Voice of Experience: Lis Brown, Application Management Outsourcing (AMO) Lead, Accenture

By Melissa J. Anderson (New York City) Lis Brown, Accenture‘s Application Management Outsourcing (AMO) Lead, based in Singapore, is perhaps the most enthusiastic evangelist we’ve interviewed yet on the importance of relationship-building in the tech industry. According to Brown, working in IT is all about networking and building deep relationships. “Don’t underestimate the power of […]

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How to Build a Winning Team

Contributed by Susan E. Bos, CMA, CPA A successful team begins with a great leader. To be a great leader, there are some basic, important qualities one must possess: sincerity, integrity, technical ability, a positive attitude, good communication, and trust. The most effective leaders take it a step further by surrounding themselves with individuals who […]

Voice of Experience: Yolande Piazza, Managing Director, Global Consumer Technology, Citi

By Melissa J. Anderson (New York City) Yolande Piazza’s career at Citigroup began with a six-week assignment. Twenty-two years later, it has blossomed into a role where she’s driving the strategy behind Citi’s Global Consumer Technology organization’s transformation. “Our goal is to integrate and transform technology teams from around the world into a single, world-class […]

Family, Flex Time, and The Big Four

By Laura Steele Lisa James used to dread tax season. As a CPA for a large accounting firm in the early 1990s, she put in 60 hour work weeks between January and May, and then settled back into a 45-50 hour per week routine with very little downtime, except for a three week vacation. “It […]

Coaching Programs for Moms Returning to Work are on the Rise

By Stephanie Wilcox (Middlefield, CT) Is it becoming harder and harder to be a working mom? Yes, if you look at the number of women who throw in the career towel once they start families, finding it challenging to transition back to work while maintaining work/life balance. Fortunately, many firms are implementing programs to keep […]