Tag Archive for: Teleworking

You’re Not Forgotten – How to Stay Relevant When Working from a Distance

Laleh HancockBy Laleh Alemzadeh Hancock

Change is a natural part of living and business.

However, with the sudden and widespread changes catalyzed by the current global pandemic, and people required to work in isolation, it is impossible to continue business as usual without risk of quickly becoming redundant.

To stay relevant and thrive requires approach, starting with the willingness to step up to a new level of leadership – one that isn’t based on your or job title, but on your personal choice and demand to have a greater future, no matter what.

Sudden change of this degree is not necessarily comfortable, but it doesn’t have to be difficult or unpleasant. It can be a time of great growth and innovation.

Here are 4 key steps to lead from the front in unpredictable times, and from wherever you are currently working:

1. Be Present with What is Required Now

Fear in times of uncertainty can have a domino effect. With so many countries being impacted right now, perpetuating panic and doubt is counterproductive and even destructive. What was relevant in business yesterday no longer applies, so it is important to stay present and put your and your colleagues’ attention on what is possible now.

Ask questions to stay generative:

• What does my job and organization require of me, my colleagues and staff today?
• What are our clients looking for now?
• How do I position my skills, staff, projects and the organization so that we are relevant now and in the future?

Don’t assume that business will eventually “go back to normal” or function as before. It may, and it may not. Ask different questions, seek different perspectives, engage with new innovations and ideas. There are always more possibilities available than you think.

2. Engage, Engage, & Keep on Engaging

The world of telecommuting can put a wall between you and others, but it doesn’t have to. Multiple-participant videoconferencing platforms are available for connecting with ease, and the “old fashioned” way of picking up the telephone is more relevant than ever now! Look outside the box. Who can you engage with and what questions can you ask that will create more for you, your teams, projects, and wider business?

Also, recognize that messaging and email are ways of delivering information, they are not communication. Don’t misidentify or mistake them as a substitute for actual interaction.

Taken for granted patterns of relating to people and business at the office won’t work anymore, either. If there are places in your life and business where you have been sitting back, hiding, unwilling to be in front or have your voice, now really is the time to change it. Your awareness, creativity, ideas, and ability to look at new opportunities with and for your organization are going to be needed more than ever before, no matter your title.

Each day, ask, “How can I allow my difference to shine through and contribute in ways I’ve not considered before?”

3. Prioritize Your Body

The new demands of mixed work and homelife and the mental and physical stresses of adapting to them mean that finding outlets for nurturing you and your body are more paramount than ever. To better be present, engaged and empowered from a distance, you’ll require a degree of self-care that you cannot put on the backburner.

Step away from your work and life demands at regular intervals to relax and breathe for 5 minutes: Close your eyes, feel your feet on the ground, place your hands on your stomach, and breathe in. For 3 breaths, imagine pulling your breath up from the bottom of your feet to the top of your head, through your body and deep into the earth. For the next 3 breaths, pull your breath up through the earth, your body and out the top of your head.

Move every day and connect with nature. From inside your house or go outdoors and let the sun, trees, and fresh air rejuvenate you. Check in with your body every day and take action early when you perceive tension or signs of fatigue.

4. Be the Leader of Your Future

To be essential and relevant, you must stop looking externally for answers or for others to choose for you. You have to be the leader of your life every single day. Don’t wait. Create!

Each day has new requirements and new possibilities. Mentally clear the slate every morning and don’t reference the past to create your future. Ask, “What is possible today that was not yesterday?”

For better or worse, the old world no longer exists. You can choose to hide, fade and become irrelevant, or step up, take the lead, and create greater.

Your willingness to be a different voice and a leader for a greater future is what is needed now more than ever. Ask questions, be present, engage, nurture your body and your future. With these choices, you’ll create more than you currently think is possible in business and life, no matter where you are or what is occurring.

Laleh Alemzadeh-Hancock is a leadership and entrepreneurial coach, professional services consultant, personal wellness mentor, and founder and CEO of global professional services company, Belapemo. Laleh boasts 30 years’ experience in operational excellence, change management and business consulting, and has inspired and empowered millions of individuals including Fortune 500 executives, government agencies, non-profit organizations, athletes and veterans. A highly respected executive and leadership coach, Laleh has a particular interest in supporting and encouraging the leadership capabilities of women – in business, in the workplace, at home and in the wider community. She is featured alongside luminaries such as Oprah Winfrey, Melinda Gates, and Ginni Rometty in the 2019 publication, America’s Leading Ladies: Stories of courage, challenge and triumph. Follow Laleh.

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To Telecommute or Work in an Office: That is the Question

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business-woman-working-with-her-laptop-in-her-officeIn the age of modern technology, working in an office has its obvious drawbacks. And as the telecommuting business continues to expand, professionals are buzzing about whether offices are even necessary anymore, both fiscally and professionally.

So are they?

Technology now enables workers to access work servers, email, employee instant messenger services, shared folders, and more, practically allowing them to simulate an office environment. ‘Face-time’ can also be achieved by free services such as Skype.

Yahoo! imposed a ban on working remotely with the entry of Marissa Mayer as CEO, this move was not without criticism. As commented upon in an article in American Banker.

“Giving employees the flexibility to choose where they work is an endeavor far too nuanced for a simplistic approach.” Yahoo! may be one of the only companies, however, who are making such drastic decisions. American Express, Citigroup and Capital One are just a few of the large companies who are growing their work-from-home programs in the roles of field sales representatives and technology.

In fact, Citi has been exemplary in creating a hot desk system in their offices in Long Island, NYC and employees seem to be reaping the benefits of such flexibility.

Karyn Likerman, Head of Inclusion Programs and Work-Life Strategy at Citi Bank says she could virtually do her job offsite. “Most of my meetings are with others that work across the US and around the world,” she says. “I have a proper work space at home and can function fully from there, seamless to those that I work with.”

Averting the traditional office setup also undeniably cuts costs, and allows companies to maintain low overhead. When budget makers find themselves under earnings constraints, they often turn to telecommuting as a solution to cutting down on business real estate.

Those in favor of working remotely also argue that workers with strong creative minds can more likely come up with strategic and innovative ideas when they are in a more relaxed and comfortable environment. Depending on a company’s office culture, a stiff and conservative ambiance can stifle such productivity.

Forbes contributor Jacob Morgan argues against corporate office spaces, citing the 2013 Regus Global Economic Indicator, which states that “out of 26,000 business managers across 90 countries, 48% of them are now working remotely for at least half of their work-week.”

There is also the question of the worker’s daily commute, which can be quite lengthy for many around the world. The United States Census Bureau reports that 600,000 employees in the U.S. alone travel 90 minutes and 50 miles to work (each way) whereas 10.8 million of us travel 60 minutes each way. This is significant travel time that can be used to improve productivity and company growth.

Is it generational? Forbes contributor Morgan believes it is. On the topic of Millennials, he reminds us that by the year 2020, the majority of those in the workplace will be from their generation. “This is a generation that is used to being connected,” he writes. “Millennials grew up with social platforms…this is a generation that doesn’t know what it’s like to get 200 emails a day while sitting in a cubicle. Organizations need to adapt to this employee.”

Offices, however, still serve a number of useful functions and perhaps a balance of the two options is the answer. Citi’s Likerman can complete most of her tasks remotely; she admittedly enjoys “the in-person collaboration when working in the office.”

Likerman notes that, “Technology in meeting rooms (video conferencing, access to the internet and my desktop), dual monitors, higher quality video conferencing” are all reasons why an office environment still proves beneficial. She also notes that because she works for a bank, “we have certain systems that are not accessible outside of our firewalls so those employees must work in an office.”

She notes, most importantly perhaps, that customer facing employees can’t get around working from their place of employment. The need for people to connect directly with other people will never go away. Working physically among fellow employees can form important foundational relationships that telecommuting cannot achieve.

The spontaneity factor is also huge when arguing for the traditional office environment. A chance encounter with a colleague from another department while getting coffee, for example, leading to a new collaboration, could never happen outside the office.

A research study called the “Allen Curve,” which is named after MIT management/engineering professor Thomas J. Allen, began in the 1970s, which found that “the probability for frequent communications among engineers is greatest when they’re located within about 100 feet of one another.” Proximity tends to lead to speedier decision-making, some argue.

In truth, proper research has yet to hit the public on whether or not productivity increases or decreases due to telecommuting. And it is still tricky to ensure workers are being as productive as required when working from home, or outside the office. So this debate will likely continue. However, telecommuting will likely continue to grow because not only is it desirable to the employee, but to the company’s numbers.

By Gina Scanlon

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