Katrina Roberts never envisioned herself having a career in IT, but now, after joining American Express over twenty years ago, she could never imagine herself anywhere else. Originally, Roberts planned on entering the hospitality business as a hotel manager, but after gaining some hands on experience in the industry while she was still a student, Roberts determined that was not the perfect career fit for her.
Although Roberts was still unsure of her exact career trajectory leaving college, she knew that she had a strong interest in travel and tourism. With some encouragement from her father, a Kodak employee, Roberts applied to work at American Express.