Tag Archive for: Boardroom

BoardRoomBy Nneka Orji

A mere five years ago in early 2011, few of us would have looked to the UK Public Limited Company’s boardrooms as beacons of gender diversity. Female representation in FTSE 100 boardrooms was just 12.5% and although many leaders in business and politics acknowledged that something had to be done, it was not clear what or how. Five years on now in 2016 women now fill 26% of FTSE 100 board roles – just over double their representation when the Davies Review (Women on boards) was launched. If we didn’t know before, we certainly now have a better idea about what it takes to turn the dial on this opportunity.

The Davies Review proved a successful catalyst for gender diversity in UK boardrooms; with a clear target and public commitment from senior leaders to achieve at least 25% representation over the course of five years, board directors were incentivised to proactively address unconscious bias in board selection and nomination processes among a number of other obstacles female leaders face on their journey to the boardroom.

Yes there has been progress – which we should be proud of – but it’s by no means time to congratulate ourselves. While a number of organisations now have female representation of 25% or more on their boards, some industries have a way to go. As identified by the New Financial’s most recent report, UK-regulated financial services companies have more work to do – both in the boardroom where women fill 23% of roles and in executive committees where they fill only 14% of leadership roles.

The Davies review focused on listed organisations, with the aim for other non-listed organisations to adopt the recommendations, so it is no surprise that more progress has been made by UK-listed companies. Unlike the boards of listed companies, only 14% of board positions of privately held financial services companies are filled by female board directors. For those still not convinced by the widely discussed benefits by advocates of gender diversity, why not consider what board directors have experienced as a result of enhanced diversity?

Chairs and board members say this isn’t just a nice-to-have; they continue to see the value of more diverse boards in the richness of board discussions particularly when it comes to making critical decisions, and they are less likely to be hit by scandals. In the current business landscape with increasing scrutiny of boards and greater focus on the importance of business’ role in society, surely this is welcome news? From a commercial perspective it also makes sense; research conducted by the index provider MCSI found that companies with more women “delivered a 36% better return on equity since 2010 than those groups lacking board diversity”.

The US may also do well to consider some of the progress achieved in the UK. According to the recently published “2015 Catalyst Census: Women and Men Board Directors”, female representation across S&P 500 stands at just 19.9%. Of even greater concern is that the glacial pace of change is likely to continue given new directorship appointments, of which 73% were held by men and 27% by women. Deborah Gillis, CEO’s President and CEO, stated; “Our new Census shows little progress has been made at the board level, and even less progress has been made in the pipeline for women officers and directors—suggesting women are nowhere near the path to parity with men. Men continue to be overrepresented, holding more than their fair share of board seats and, in some cases, all the board seats.”

The New Financial’s report also points to exemplary countries which others should aspire to – including countries in the Nordic region, France and Germany where female representation is 34%, 29% and 27% respectively.

These reports and others point to the merits of diversity and encourage leaders – both in business and government – to take bold action. What does bold action look like?

In the UK, the government commissioned the Ghadia Review which sought to make specific recommendations for UK financial services organisations to address gender diversity at both board and executive level. The Review recommended clear targets and enhanced transparency (including the disclosure of diversity data), increased accountability across all leadership levels within organisations, and the linking of remuneration to progress against gender diversity targets. New Financial found that only 26% of the financial services organisations included in the research sample disclosed gender diversity targets – and of these only 10% disclosed gender representation at board level, and 24% setting targets with deadlines.

It’s not enough to talk about gender diversity – it’s a case of committing to specific goals and maintaining the focus required to deliver against the goals. While aspirational targets show some level of acknowledgment of the need to address gender diversity, being specific and time-bound is more likely to have the desired impact. The Ghadia Review recommends 12 data points, including gender ratio of employees promoted and the percentage of maternity, paternity and shared parental leave returnees.

Just as importantly, targets need to be stretching. One of the five recommendations in the “Davies Review Five Year Summary” was around increasing the female representation target for FTSE 350 Boards to 33% – continuing with the voluntary approach. Incremental progress will only result in the next generation having the same debates we are having today. We owe them more.

To build on the progress made to date, we must look to the next generation of aspiring board directors, the behaviours we advocate and development opportunities we provide to both women and men. According to New Financial, women are better represented (36%) in support roles, but continue to be very under-represented in the roles that serve as springboards to board positions – CEO (6%), other C-suite roles (10%), and budget owners (9%). Without losing momentum on progress being achieved in the boardroom, there is a clear need to focus on female representation at the executive level.

This doesn’t just apply to Financial Services – although particularly acute in Fintech. According to a recent Deloitte report including participants across the globe, boards of financial services organisations in the UK lead manufacturing, and energy and resources industries.

Despite what many would deem as slow progress by boards in terms of gender diversity, it turns out that we have some positive lessons to learn from boards if we are to turn the dial on female representation at executive level: specific targets, enhanced transparency, public commitment, and role modelling desired behaviours.

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business-race-women-and-men-in-officeFor the first time in history, 40 percent of American families are now helmed by a primary breadwinner woman. More women than ever before are struggling to balance both financial and emotional responsibility for the wellbeing of their families.

Despite our successes, women continue to face cultural and career challenges as we rise through the corporate ranks. Equal pay remains an issue even at the highest tiers of the corporate ladder, with a recent study by the Institute for Women’s Policy Research showing that female CEOs still earn just 80 percent of what their male counterparts earn.

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focused-diverse-women-working-trading-strategyCurrently, Boards Are Underperforming and a recent article in HBR went further to declare that “boards aren’t working.” Boards are failing at “their core mission: providing strong oversight and strategic support for management’s efforts to create long-term value.”

Bartman & Wiseman reported that boards are at the top of the blame list for pressuring companies to focus on short-term financial results, with board members being the first to admit so. A previous McKinsey study among board directors revealed serious gaps in understanding company strategies, how firms create value, and in-depth knowledge of industry dynamics.

As a core part in how to address this issue, the authors stated, “Part of the lack is in deep, strategic understanding of the business… If the aim is fostering the proper long-term view, what matters most is the quality and depth of the strategic conversations that take place.”

So, boardrooms are broken? How can gender diversity help?

Increasing the number of women directors changes boardroom dynamics, says a recent article in the Harvard Business Review penned by Laura Liswood, Secretary General, Council of Women World Leaders – who reflects upon ongoing progress.

Real Gender-Diversity Creates Results

The impact of gender diversity on results has been repeatedly demonstrated. Recently a French study found that women in boardrooms has a “significant and positive impact on economic performance” and that “gender diversity even reduces corporate inefficiencies and enables firms to come closer to their optimal performance.” Studies show that corporations with more women in the boardroom experienced greater financial performance.

Beth Brooke-Marciniak, Global Vice Chair of Policy at Ernst & Young, stated, “The evidence abounds: In 2012, Ernst & Young reviewed 22,000 audits that our member firms were performing in four countries on three continents. We found that gender-balanced teams were much more successful than other teams. They don’t just outperform other teams in quality – they also bring back better returns…Research shows that companies with at least one woman on the board have a higher return on equity, higher earnings and a stronger growth in stock price than companies with all-male boards. Bringing diverse voices to the table improves the solutions we see.”

Critical Mass Matters

Many studies demonstrate that a critical mass of women on the board, not just tokenistic representation, leads to better financial results and a greater impact on boardroom dynamics. As an article in Forbes put it, “Forget ‘one and done’ or ‘two and through’ – put three or more women on the board and the financial results are even better.”

A study by Thomson Reuters across 4,255 public companies found that while 64% had women on the board, only 20% had boards with over 20% women – while indices made up of mixed boards performed better. Debra Walton, Chief Content Officer, writes, “One idea in particular resonates for me. It’s called the ‘Power of Three’: One woman is a token, two are a presence, and three are a voice. Some would argue that company boards — which, after all, exist to offer insight on important strategic decisions — need that power because of the potential it offers.”

Some studies assert that women in insignificant numbers impact insignificantly on board performance, whereas the inclusion of at least three women on the board has a positive impact on firm value. Organizations like law firm Herbert Smith Freehills aim for 30% representation. Global Head of Mergers and Acquisitions Stephen Wilkinson said, “Just about every respectable study that has come out in the last ten years shows organisations which have a greater gender balance at management level are financially more successful.”

Impacts of Critical Mass on Boardroom Dynamics

Featured in the HBR and in his book Challenging Boardroom Homogeneity: Corporate Law, Governance and Diversity, Dr. Aaron A. Dhir’s work provides an insider look into Norwegian boardrooms and illustrates the impact of having at least 3 women in the boardroom. Dhir identified seven effects of gender-based boardroom heterogeneity for work, governance, and group dynamics:

  • Enhanced dialogue
  • Better decision making, including the value of dissent
  • More effective risk mitigation and crisis management, and a better balance between risk-welcoming and risk aversion behavior
  • Higher quality monitoring of and guidance to management
  • Positive changes to the boardroom environment and culture
  • More orderly and systematic board work
  • Positive changes in the behavior of men

He also noted outsider status and independence were powerful influences, opening up closed social groups and network dynamics and restructuring social bonds between directors, the CEO, and high-level management.

Enhanced Dialogue & More Thorough Decision Making

Dhir found that many women brought “a different set of perspectives, experiences, angles and viewpoints” than their male counterparts. Lisswood noted, “Board members also observed that female directors are ‘more likely than their male counterparts to probe deeply into the issues at hand’ by asking more questions, leading to more robust intra-board deliberations. Most women appeared to be uninterested in presenting a façade of knowledge and were loath to make decisions they did not fully understand.”

Female directors tended to foster a different approach to engagement – seeking the opinions of others and working to ensure everyone had a say in the matter.

The importance of diversity in decision-making is paramount. Research has found that homogenous groups don’t reach better decisions, but they’ll think they have. Heterogenous groups arrive at better decisions, but won’t think so. Experience and outcome are two different things.

INSEAD research postulates that in-group and out-group dynamics in a diverse group lead to more contentious and comprehensive discussions, and results in “more thorough, more comprehensive decisions” when women are on boards.

The importance of diversity in decision-making is paramount.

Diversity Disrupts Groupthink

Groupthink is defined as a pattern of thought characterized by self-deception, forced manufacture of consent, and conformity to group values and ethics – a serious liability of homogenous boards. Disrupting it is a big asset of women in the boardroom, even if and especially if they disrupt the existing dynamic.

“Groupthink seriously imperils the board’s decision-making process as it introduces decision biases and blind spots into the process. This is mainly attributed to directors’ endeavor to maintain cohesiveness and solidarity within the board at all costs. Such group pressure compels many directors to ‘go with the flow’ instead of challenging the dominant view in the boardroom,” states Fause Antelo Ersheid, Economist and Senior Corporate Governance Analyst & Researcher at the Abu Dhabi Center for Corporate Governance.

Ersheid recommends, “To overcome this decision-making impediment, companies need to implement a comprehensive diversification program in the boardroom; the board should be as diverse as the company’s client base and perhaps more.” He recommends gender, age, racial, and professional diversity and individually-appointed directors, underlining chairs must champion diversification.

As Thomson Reuter’s Walton states, “Diversity of gender brings a diversity of thought. Getting more women involved reduces groupthink, unlocks fresh perspectives, and fosters innovation and organizational creativity – ultimately emulating a diverse customer base. Only with a broad range of viewpoints can a board make governance and advisory functions meaningful and offer a balanced approach to risk management.”

Not a pipe dream?

According to Liswood, “The Norwegian experience has provided a window into what might happen if and when board leaders and companies elsewhere decide to seriously commit to making sure their boards are truly diverse, moving consciously from homogeneity to heterogeneity.”

By Aimee Hansen