• The Glass Hammer: Executive Coaching & Career Advice

How We Coach

There are countless coaches out there, but our approach is truly distinctive.

All of our coaches are ICF-certified, complemented by additional coaching credentials from esteemed institutions such as Columbia Business School, Harvard and Wharton. Many of our coaches also hold advanced degrees in psychology, ensuring a deep understanding of industrial, organizational, and social psychology, cognitive theory, cognitive behavioral theory, developmental psychology, and positive psychology.

Our motto is “learning is life and life is learning” so we get certified in new methodologies and instruments every year to bring a wider portfolio of tools for you to use on your coaching journey.

This expertise enables us to design the most advanced coaching experiences (for leaders, executives, teams and groups) using frameworks that are not only evidence-based but also tailored to you to bring efficacy and speed to your insights and new actions to take.

Our approach focuses on three key areas:

  1. You—The Individual
    We begin by exploring your natural behaviors, styles, tendencies, and mental models shaped by your life experiences and personality traits. Understanding these elements is crucial for unlocking your true potential.

  2. You within Your Environment
    Next, we examine how your behaviors interact with your organizational context—what’s influencing how work gets done around you? We help you identify key career enablers and work through any stress behaviors that may be hindering your success.

  3. Results-Oriented Coaching
    We get results by listening deeply and asking you the best questions. Our coaching is grounded in robust models, delivered with empathy, and balanced by candid challenge when necessary. Our goal is to evoke your highest thinking, enabling you to grow, reach your goals, and overcome the challenges you bring to the table. We believe in coaching the whole person, ensuring you have the support to thrive both professionally and personally.

The Glass Hammer: Executive Coaching & Career Advice

We have adapted this model to include other frameworks from business and other psychological disciplines including industrial, organizational and social psychology, cognitive theory and cognitive behavioral theory, developmental psychology and positive psychology.

There is a science to it all, but the art is equally important and that lies in understanding what the client needs in each moment of the process. We honor the client’s agenda at all times. We allow space for the whole person to come and work out what they want to be and what they want to see happen, while helping our clients to do the deep work that will serve them long after our engagement finishes.

Helping You Get “Unstuck”

Coaching is different to therapy because we do not dissect your past for therapeutic reasons.  We only look back to understand your mental models and self concept to see how this might affect your current situation. This allows us to help you get ‘unstuck’ from any paradigms that no longer have value for you. Then we can truly and less subjectively look at the situation so you can make better choices and test your own assumptions.

The ultimate goal is to help you build serious muscle around having your own strategic insights. This way, you can reflect after the situation on what you would like to do next time, but more importantly we can work on something much cooler⁠—reflecting while you are in the middle of a situation that you know is a bit triggering to old behaviors that you are working to change. You can show up differently in that meeting where you feel not optimal about, therefore “live time” you make the decisions that help you be the most robust, sustainable, successful and happy version of the leader or manager or top executive that you are.

  • Past

    Mental models formed but otherwise this is therapist territory.

  • Present

    We meet you where you are. This is coaching territory.

  • Future

    We help you make the changes you want to make. Success!

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We Know Your Business

We know what your work is about. We have coached and trained senior women in:

  • Financial Services & Investment Management

    Chief Compliance Officer, Head of Operations, Head of Tax, Head of Strategy, Portfolio Managers, Heads of Tech, Chief Investment Officer

  • Investment Banking & Markets

    Sales and Trading, Operations, Technology, Legal and Compliance, Relationship Managers, Investor Relations, Heads of Desks, Heads of Finance and Audit Teams

  • Mid Cap

    Head of Marketing, Head of Sales, Heads of Operations, General Counsel & Senior Technologists

  • Oil & Gas

    Heads of Operations, Strategy, Plant Managers, Portfolio Managers, Chemical Engineers

  • Technology, Telecom, Media & Fintech Firms

    Heads of Marketing, Sales, Strategy Leads, Heads of Technology & Head of Operations, Senior Technical Executives, Project Managers

  • Fortune 1000 Companies

    General Counsel, Associate General Counsel, Regional Heads of Technology, Heads of Operations

Her insightfulness combined with her background in organizational psychology and business experience are the just the right combination to help you uncover your core beliefs and how they might be holding you back.

Nicki’s coaching skills are extraordinary. Her insightfulness combined with her background in organizational psychology and business experience are the just the right combination to help you uncover your core beliefs and how they might be holding you back. Nicki challenges you while also supporting you every step of the way; she actively listens and provides thoughtful, straightforward, useful feedback, which has helped me to clarify my goals and focus on commitments that will get me where I want to be. It’s a liberating experience working with Nicki!

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