Managing your Emotions at Work for Maximum Productivity

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You take a coffee or healthy snack, start a friendly conversation with a colleague, listen to your favorite music, watch some funny YouTube stuff (but don’t go overboard), visit your favorite site, rearrange or make up your working place, make a list of places to visit or movies to watch.

Emotions at workThese are great mood busters that will help you in critical situations. When the initial fire is coped, you need to sit down and analyze the case, identify the source of distress, and how you can overcome it.

Sometimes it is hard to keep up a good performance at the workplace. The burden of responsibilities, tight deadlines, a never satisfied boss, unfriendly customers, and co-workers, can turn your work into hell. Everyone may face similar situations, but not everyone knows how to avoid negative emotions.

The ability to control your feelings is no less important than well-honed professional skills. Negative feelings like frustration, anxiety, anger or distress may undermine your reputation, hinder working productivity or even lead to burnout. Nonetheless, there is a solution of how to deal with emotions to maximize productivity.

Below, you will find four elements to consider that will help you deal with your emotions and maximize your productivity:
Self Control

Research and surveys have shown that negative emotions are quite common in the workplace. The pressure of constant duties gradually degrades our mental and physical stability, which may result in a lack of emotional control. Eventually, problems may demotivate or strike the working efficiency, and people give up to negative emotions.

The majority of people are used to suppressing their feelings, but psychologists suggest that the better option is to learn to control your emotions. Constant restrain or denial of emotional issues does not solve the initial problem, and when negative emotions gradually pile up, it may eventually lead to a nervous breakdown or burnout.

So, how do you stop negative emotions at the initial stage? The most common way is to pause if you feel that negative emotions or frustration overwhelms you. It’s great if you have the possibility to take a short break and evaluate the situation from different perspectives.

Try to realize the primary cause that has put you out of balance. For example, if a client or your boss is late to the meeting, the worst option is getting annoyed. Instead, it is better to accept the situation and use this time for relaxation, to get a jump on the next task or answer a quick email.

Emotions Are Necessary For Work

Of course, we are not robots. It’s human nature to experience emotions. In some cases, feelings are necessary for work. Empathy, positivity, and politeness are highly important in the workplace, especially in the service field. However, while positive emotions are preferable, negative feelings should be put aside.. Excess emotionality may cause misunderstandings and problems even in simple situations. For example, aggression is a surefire way to lose customers and ruin a company’s reputation. Employees that directly communicate with customers create the overall impression of the organization. Besides, negative emotions may worsen the atmosphere in the team and demotivate your colleagues. The workplace is an interconnected ecosystem, where the emotional sustainability and welfare of each employee depend on everyone.

Short Pause

Sometimes it is hard to preserve a healthy working atmosphere, especially when people don’t know how to effectively cope with their emotions. Some choose to withdraw from social activity and limit communication, while others prefer to take the anger out on colleagues which is a self-destructive way, as it damages social connections and team unity. The good news is that there are plenty of positive methods that you can use to control your emotions. In this respect, relaxation and distraction are the best friends of each overwhelmed worker. Sometimes you need a short pause. Distract yourself from your task for a moment to gain perspective. Or take a longer break as today more and more companies offer wellness activities and understand the importance of mental and physical health.

Find A Golden Mean

The next step is to learn how to prevent negative emotions. Avoid any sources of anxiety. For example, organize your time to do all tasks on time and stop the rush. Set achievable goals to bypass frustration. It is also necessary to improve your mindset. Be respectful and courteous to your colleagues and clients. Treat every person as you’d treat yourself, or better still how you would like to be treated, and you will avoid accumulation of negativity right on the spot. Finally, it is essential to find a balance between those things that you enjoy, and those that take you out of the comfort zone. It’s necessary for your self-development and performance.

All of us face bad days and black lines: high working load, miscommunication, or personal issues. But we shouldn’t allow them to control our social and professional life. Of course, emotions make us human beings, but we need to use them wisely so that they do not destroy our lives. Try to avoid focusing on negative feelings and prevent excessive expression. Relax when you need it, analyze the problematic situation, listen to other people, and find a golden mean of your working performance. That will definitely help in both dealing with negative emotions and maximizing your productivity.

About the Author

Matthew Finnighan is a professional content writer. He writes for various blogs about higher education, entertainment, and social media. He aims to supply quality and unique content on the basis of human need. He is happy to share experience in writing, education, and self-development in his publications. If you are interested in his writing, you can find Matthew on Twitter or Facebook.

The opinions and views expressed by guest contributors are their own and do not necessarily reflect those of theglasshammer.com

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Make Better Presentations: How Good Data Visualization Can Advance Your Career

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Image via Shutterstock

Guest contributed by Stephanie Evergreen, PhD

Ever been in a meeting where each person’s presentation gets incrementally more boring, even though the data should be intrinsically interesting to everyone in the room. You present to a room where half of the folks around the table are checking email?

Are you capturing your audience’s attention with your presentation and more importantly, can they easily make sense of what you telling them? In fact, research shows that when we present decks with bullets and then proceed to speak to them, we literally interrupt our audience’s ability to make sense of what we are saying. This is because our brains aren’t wired to read and listen to the same content, delivered at two different paces, through two different avenues.

At worst, those around the table are overwhelmed by all of the information being presented and simply check out (or check email). You’ve lost control of your content and the agenda moves forward without your case being made and with decisions still left on the table, leaving you looking less than your totally awesome self.

Instead of the typical way slide decks are delivered, let me give you an effective alternative based on research of how human brains are wired. The brain is wired to first look at the pictures.

Researchers call this the pictorial superiority effect, which means we live in a pictures-first world. So if we focus our slideshow development on having clear, effective visuals, our content will be more readily understood. We will maintain control of the discussion. We will get decisions made. We will stand out.

Turning that slide into effective data visualization is surprisingly easy and can be done entirely within PowerPoint. The trick is to state your bottom line right up front.

I was a guest in an ops review meeting and I listened as the COO of this Fortune 500 company told his team that what he wanted to see on the slide was: (1) your claim, and (2) the visual evidence that supports the claim. What a lovely way of stating it.

In the example above, the bottom line is literally at the bottom of the slide: “Data suggests sales to women are improving.” This is key! It needs to become the title of the slide. We could also re-word it a bit to be more straightforward:

presentation

This, alone, will cut down on some meeting noise because people won’t be guessing at what you are trying to say.

But the visual isn’t really showing the evidence that supports that claim. It isn’t that easy to see the fact that women are buying almost as much as men. A better way to show data stories that have to do with closing the gap is a graph type I call a dumbbell dot plot.

presentation 1

A dumbbell dot plot encodes the data by a dot’s position and research shows that a set of dots, positioned on a scale, is the easiest graph type for our brains to interpret. We then connect two of the dots like a tiny Popeye dumbbell, where the line draws the eye to the space, the distance, the gap between the two dots. This graph type makes it much easier to see that sales are trending up for both groups and that the gap between genders is closing.

Dumbbell dot plots are so easy for people to decode but we don’t see them very often because they aren’t a default graph type in PowerPoint. Want to see how easy it is to make one, though?

I just started with a line graph with markers. Then right-click on one of the lines and select Format Data Series. Make the line No Fill. Then make the markers large.

presentation 2

To make the dumbbell stick, look in the menu bar for the Chart Design tab. On the left is a button called Add Chart Element. Open it, navigate to Lines, and select High-Low Lines.

presentation 3

So easy. Such a small change that makes such a huge impact. Of course, I used a better font, ditched the clutter-y slide template, and removed the bullet points and those things will also make it much easier for the audience to see what I came to talk about.

One note, so that you don’t get surprised in a meeting: In some versions of PowerPoint, when you go into full screen mode, the lines appear on top of the dots and it doesn’t look as cool. If that happens to you, copy the graph and paste it as a picture right on top of the graph. Test this out ahead of time.

Knowing which chart type will best showcase your data story is an essential skill that isn’t taught in business school (yet). With million-dollar business decisions and your career on the line, you can come out ahead by adding this skill to your knowledge base and I show you exactly how to choose the right chart type (with the peer-reviewed research that backs up my recommendations) and how make it, step-by-step, right inside Excel and PowerPoint in my latest book, Effective Data Visualization.

A tiny investment into clear, effective slides, where we state our bottom line and then show the evidence that supports it, reaps dividends in meetings. We get our points across without distraction or interruption, we represent ourselves as clear and collected, critical business decisions get made, and we shine. That is how you set yourself up for a promotion.

ABOUT DR. STEPHANIE EVERGREEN

Dr. Stephanie Evergreen is an internationally-recognized speaker, designer, and researcher. She is best known for bringing a research-based approach to helping researchers better communicate their work through more effective graphs, slides, and reports. A Fulbright scholar, she holds a Ph.D. from Western Michigan University in interdisciplinary research.

Dr. Evergreen has trained future data nerds worldwide through keynote presentations and workshops, for clients including Mastercard, Verizon, Chick-Fil-A, Rockefeller Foundation, Brookings Institute, and the United Nations. Dr. Evergreen writes a popular blog on data presentation at StephanieEvergreen.com. Her two books on designing high-impact graphs, slideshows, and reports both hit #1 on Amazon bestseller lists weeks before they were even released. This May Dr. Evergreen has published the second edition of one of those bestsellers – Effective Data Visualization: The Right Chart for the Right Data and the brand new Data Visualization Sketchbook with templates for making infographics and dashboards.

The opinions and views expressed by guest contributors are their own and do not necessarily reflect those of theglasshammer.com

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Who Do You See in the Mirror?

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Janelle BrulandNo matter how successful we become, for some of us there is a whisper we hear that never quite goes away.

Call it imposter syndrome or just self-doubt, but it’s there if we allow it. I have learned that we can silence this intruder to our success. But it takes effort and consistency.

How we see ourselves is directly related to how we portray ourselves to the outside world. We will either limit ourselves in what we are able to accomplish or may desire to prove what we can accomplish, but those successes do not bring peace and fulfillment. I like the picture of a small kitten who looks at its reflection in the mirror and sees a mighty lion. If we feel small with not much to offer, we won’t invest in ourselves and will limit what we can accomplish. On the other hand, if we see ourselves as strong and capable, the possibilities are unlimited.

Why do so many people fail to grow and reach their potential, or accomplish many things and be unable to experience joy and satisfaction from it? I’ve concluded that one of the main reasons is a low self-image. When we have a low self-image, we feel poorly about ourselves, and tend to make the situation worse through negative thoughts and critical self-talk. If we don’t feel worth the effort, the image we have of ourselves will remain low without the chance to improve.

Unfortunately, negative, critical self-talk can be ingrained in us from childhood. In their book The Answer, businessmen-authors John Assaraf and Murray Smith speak to the negative messages children receive growing up. “By the time you’re seventeen years old, you’ve heard ‘No, you can’t,’ an average of 150,000 times. You’ve heard ‘Yes, you can,’ about 5,000 times. That’s 30 no’s for every yes. That makes for a powerful belief of ‘I can’t.’”

You can choose to silence your inner critic. For some of us it is easier to let go of this lens we view ourselves through, for others it feels like a constant battle with our inner critic. It takes time and work to change this perception that has been reinforced for years. The good news is by choosing to have positive thoughts about yourself, you can begin the process to change and improve your self-image. Here are a couple of ways I have found to be helpful in silencing our inner critic:

Guard Your Self-Talk

One way to build your self-image is by guarding your self-talk. If you think about it, you will realize you talk to yourself many times a day. Is that self-talk positive or negative? Are you being kind to yourself or critical? When faced with a problem do you tell yourself, “I’ve got this. I will figure it out” or instead say, “I’ve messed up again – I never get it right.” It can be helpful to log your thoughts to determine how you are doing.

Take time to be kind to yourself. You can be kind to yourself with the intention of being more kind to others, but it starts with you.

When you realize your own special value, you will see yourself as strong and capable. You will believe you are worth investing in. The result will be growth and development and living up to your full potential.

Focus on Your Strengths

Change your focus to all the things you excel at. What are your strengths and how can you choose to use them to make life better for yourself and others? Turn around the negatives and focus on your positive attributes. Anytime you struggle with feelings of inadequacy, take the time to stop, take a breath, and reassess why you are having these feelings. Often, we overlook our greatest assets, so by intentionally examining ourselves in the mirror to find our inner lions we can choose who we see.

If you want to formalize the process take a strengths self-assessment like Birkman. Spend time with the results. Live with them and remind yourself often about your unique gifts and talents. I found this particular assessment so helpful that we took our entire management team through it, and I am now certified to conduct the assessment for others.

Another way is to ask your friends and colleagues what they see in you. You might be surprised at how others view you. It is a great exercise, and a very encouraging one. Again, live with the positives you glean from it.

You are a Lion

If you are reading this, you are a lion. You have ascended to leadership or started a business or are just getting started on a life of accomplishment, but there is so much more to do. Silence the whisper that holds so many people back. Be proactive about reminding yourself often that you are more than capable. You are strong and you have proven it over and over again.

Janelle Bruland is an entrepreneur, author, speaker, and high-performance coach who inspires others to live impactful and successful lives. She is Founder and CEO of Management Services Northwest, a company she started in her living room in 1995 and has grown into an industry leading company, named one of the Fastest Growing Private Companies by Inc. magazine. The CPO of Microsoft, Mike Simms, describes her as a true pioneer in her field. Janelle is also the Co-Founder of Legacy Leader, a leadership development company that teaches business professionals how to build a legacy, transform their leadership, and love their life. She is the author of The Success Lie: 5 Simple Truths to Overcome Overwhelm and Achieve Peace of Mind.

The opinions and views expressed by guest contributors are their own and do not necessarily reflect those of theglasshammer.com

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How to Implement Fit-for-Purpose Organization-wide Management Systems

Management SystemsNo two companies are exactly the same, so why would you implement a similar system as other businesses?

Every company has its own unique set of goals, procedures, and challenges, not to mention a team of employees hired specifically to help execute tasks for that particular organization. So, it only makes sense to put a system in place that is designed specifically for your company and no one else’s.

However, one of the biggest challenges an executive will face is finding the time to create an organization-wide management system. But think of it this way: implementing a system that is not only functional, but also bullet-proof will save you time and energy in the future and will give both you and your employees a point of reference whenever a challenge arises that needs to be addressed.

Before we move ahead with how to put a system in place, let’s first look at what exactly a system is. Generally speaking, a system is a method for solving issues and challenges that are specific to a particular business in a strategic and effortless fashion. One of the biggest perks of having a system in place is that, in time, you’ll have step-by-step reference points that you and your employees can refer back to, making the execution of different tasks a seamless and painless process.

Just like in life, where you have an order of things you need to do every morning before you can leave for work, having a system in place at your organization makes it that much easier to move seamlessly from task to task, thus allowing you and your staff the time and energy to tackle bigger things.

There are a variety of things that can be systemized at a business. Some examples include, implementing a communication system; creating a system for hiring new employees; and creating a scheduling system for meetings, tasks, and deadlines. But before you put a system in place, it’s important to figure out what issues need tackling first.

For example, perhaps in-house business meetings need to be streamlined within your company. To make the most of your meeting time, there should be a system in place for scheduling meetings, a plan for taking notes during the meeting, and an actionable protocol for following up and executing items that you and your team discussed during the meeting. Or maybe your team members are struggling with the best way to communicate with one another. Thanks to technology, there is an endless array of tools to choose from, such as email, text messaging, and implementing a 10-minute huddle with your team every morning to touch base on what projects everyone is working on that day. Whatever you implement, keep in mind your company culture. One plan may work seamlessly for a certain group of employees, while not so well for a different group.

As you plan out your system, take into account each step that should be addressed. For example, say you want to create a new meeting system for your company. One step would be deciding what kind of platform should be used for scheduling meetings. Other steps would include addressing who would be responsible for organizing meetings, who should take the minutes during the meeting, and what tasks need to be executed after the meeting is finished.

Once you have a vision of what kind of system you want to put into place and you’ve worked out many of the kinks to ensure that it’s an actionable system that will work for your specific company, share your plan with your staff. The only way your system will work is to make sure that everyone is on board and understands the process and procedures related to the system. It’s also a good way to receive feedback from employees. If anything, they might find areas of improvement in the way that day-to-day operations take place that you might have overlooked. Seeking their feedback is also a good way of making them feel involved and will make them more likely to abide by the system moving forward.

Even though there is some footwork involved in planning out your fit-for-purpose system, remember that the hardest part is creating it and implementing it. Once you pass that hurdle, your system will help address issues as they arise and give you a roadmap of how to navigate them. Remember, having a system is one of the best investments that you can make as a business leader.

Tabitha Laser is a multi-faceted professional with over 25 years of leadership experience in a variety of industries ranging from oil and gas, energy, manufacturing, agriculture, construction and more. Her diverse background has provided her opportunities to work with government agencies and some of the world’s largest companies, including Fortune 500 companies, BP, 3M, and General Mills. Her expertise has fueled her passion to help shape the next generation of leaders, especially millennials, to help avoid the pitfalls of their predecessors and lead beyond best. Tabitha is the author of Organization Culture Killers. The first book in a series of leadership books she calls, “The Deadly Practices.” Follow Tabitha.

The opinions and views expressed by guest contributors are their own and do not necessarily reflect those of theglasshammer.com

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Why Are There So Few Women in Data Analysis?

Data analysis positions are currently playing a huge role in tech as corporations around the world seek to understand and utilize big data for their business.

Women in DataAs we noted in 2012, 90 percent of Fortune 500 companies are investing in big data, expecting over $1 billion in revenue as this technology changes the way we use information.

However, despite how these positions in the technology sphere are flourishing, the standard gender disparity of STEM fields remains intact. While women continue to earn degrees in technology and analytics, societal factors and discrimination within STEM industries keep them from getting and keeping these high-paying positions that are, by and large, taken up by men.

The Gender Disparity in Data Analysis

Gaining the education needed to fulfill these positions is the necessary first step to achieving equality in STEM fields. Although the number of women in data analysis and STEM fields remains lower than men, more women than ever are earning degrees in STEM, with 40 percent of statistics degrees currently being earned by women. Women also make up 40 percent of statistics department faculty that are set to move into tenured positions. There are a variety of campaigns that exist solely to push women and minorities towards these high-pay and in-demand jobs, and based on the number of degrees these groups are earning, it seems that their efforts are working.

Unfortunately, this isn’t necessarily resolving the problem.

Although women are earning these degrees at higher rates than ever, it’s often still difficult for them to remain in these fields due to the low number of women they often work with, especially in workplaces that particularly lack diversity. A lack of women in leadership roles and as fellow coworkers can often make women feel out of place and unwelcome, and with the casual discrimination that women often experience, they sometimes choose to move on to other roles.

Women can help combat these experiences by furthering their education in data analysis roles and gaining background knowledge on business and marketing touchpoints that make the application of their education even more valuable. Being able to calculate marketing acquisition cost and having the ability to dig through the conceptual data it entails can make women an even larger asset for businesses that are trying to incorporate these skills throughout their company.

The Value of Women in Data Analysis

One reason women are unable to live up to their potential in STEM fields is due to a narrative that is still used throughout media today, generalizing those working in STEM and tech as nerdy males. However, women are just as naturally suited for these positions as men. Although this narrative never had any factual basis behind it, times have changed. The value of women in STEM roles has become more apparent as women excel in roles throughout every related industry.

Still, social conditioning has an impact. When women are not introduced to computing and data analysis skills early on in their life and education, it can be difficult for them to develop the type of organic connection that they would form if they had more exposure to these subjects in early years. In order to close the gender gap that is so prevalent in STEM fields today, experts often espouse the belief that early exposure to STEM and computer-related skills could help make a huge difference to the number of women who pursue these fields.

Another reason that gender diversity is often unbalanced is due to the way companies recruit for various positions. Many recruiting efforts rely on referrals to determine top candidates. However, a study by the Federal Reserve Bank of New York found that 64 percent of employees recommend candidates of the same gender as themselves. In 2015, a study found that women are three times less likely to seek tech internships than men, which is another common way that companies recruit for STEM-related positions.

Strong, bold, and intelligent women are in the public eye now more than ever. Still, women tend to cause surprise and even strike uneasiness in some of their male coworkers because of how uncommon women tend to be in STEM industries. This type of environment causes women to turn away from tech and data analysis directions as options in school and for their future careers.

There are many factors that contribute to the lack of women in data analysis roles, and there is a lot of evidence to support theories that societal constructs hold women back from taking up space in these positions. Diversity is known to attract the best and freshest talent to growing businesses. Making an effort to reassess company recruiting efforts to draw more women and minorities to these positions can make companies stand out from the rest. Women have valuable perspectives to bring to the field of data analysis, and encouraging more women to pursue data analysis roles and STEM fields in general would advance them greatly.

Sam Bowman writes about marketing, tech, and how the two merge. He enjoys getting to utilize the internet for community without actually having to leave his house. In his spare time he likes running, reading, and combining the two in a run to his local bookstore.

Disclaimer: The opinions and views of guest contributors are not necessarily those of theglasshammer.com

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The Importance of Supporting New Parents, Inside and Out of the Office

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Supporting new parentsGlobally, parental leave policies vary greatly among both advanced and developing countries, and researchers have determined that these policies can have a profound effect on female workforce participation rates.

Research conducted by Goldman Sachs found that in 2018, the participation of prime-age women in the US economy was lower in comparison to the workforce participation of this population in 2000, nearly 20 years earlier.

A separate study, titled “Female Labor Supply: Why Is the United States Falling Behind?” that was published in 2013 in the American Economic Review, found similar results, reporting that in 1990, the US had the sixth-highest female labor participation rate among 22 OECD countries. However, by 2010, the US’ ranking on this list fell to 17th.

Goldman Sachs research estimates that if the US were to introduce longer parental leave policies and higher public childcare spending, similar to policies adopted by other advanced economies, female-participation rates in the US could increase by around 4 percentage points.

Companies are therefore focused on their parental leave policies, including Goldman Sachs, which offers primary caregivers 16 weeks leave and non-primary caregivers four weeks leave following the birth or adoption of a child. In addition, the bank provides a variety of other services to employees to support them during this time period.

Here, Goldman Sachs people describe their parental leave experience, working with the firm’s dedicated Wellness team and share their advice for other new parents.

Naomi Leslie: “I Appreciated Being Treated Like Any Other New Mom”

Naomi Leslie, a managing director in the Investment Banking Division, described working closely with the firm’s Wellness team as she prepared for her baby, who was born via gestational carrier. “I appreciated the firm’s parental leave policy because I was treated like any other mother who was carrying a child,” said Leslie. “I took several months to be home with my daughter and bond with her, and felt well supported by the Wellness team in preparation for going on leave.”

Leslie noted that she relied on LifeCare’s consultants, as well as their recommendations for pediatricians and day care centers, in preparation for the arrival of her daughter. In advance of going on leave, she also discussed different approaches with Wellness for keeping in touch with her teams, and ultimately went on to develop coverage guidelines for each client.

She recommends that both women – and men – take the full parental leave offered to them, in order to “set the standard” going forward. “We should begin to treat paternity leave with the same reverence as maternity leave,” Leslie notes.

Jane Moffat: “The Support I Felt Was Unparalleled”

“The support I felt was unparalleled – both from the firm as a whole as well as Wellness, my team, and my internal clients,” said Jane Moffat, a vice president in the Legal Department. Based in the firm’s Washington, DC office, Moffat also described the lengths the firm went to in order to provide her with appropriate accommodations. “We have a wellness room in our office that was converted into a lactation room – as a breastfeeding mom, my needs were prioritized and it could not have been easier for me to return to work.”

As part of her role, Moffat makes overnight trips between Washington, DC and New York, and leveraged the firm’s milk shipping program, offered in partnership with LifeCare, to ship milk home overnight. Moffat said, “The process worked seamlessly each time – Goldman Sachs is truly the best place to work, including for a new mom.”

Vinod Jothiram: “Taking My Parental Leave Helped Me Bond With My Son”

As a soon-to-be new dad, Vinod Jothiram, a vice president in the Securities Division, thought that the firm only offered a few weeks for parental leave. However, as Jothiram planned to be the primary caregiver for his newborn son, he realized he was eligible for Goldman Sachs’ primary care parental leave program, which offers up to 16 weeks. “Taking my parental leave helped me bond with my son over the course of the 12 weeks I was home with him,” said Jothiram.

Jothiram described the process of taking his parental leave as “fairly straightforward,” noting that he had developed a transition plan to bring team members up to speed. He recommends: “If you’re taking a parental leave, think of it like mobility – you should develop a plan, and team members should be ready to pick up different roles upon your return.”

Naomi Lupemba: “Utilize Firm Resources During Your Transition”

“Prior to taking maternity leave, I was a bit concerned about being away from the office for several weeks,” explained Naomi Lupemba, an associate in Compliance. “However, after going through the process, I realized that this concern was completely unfounded – my team was very supportive of my parental leave.”

Lupemba described how she took advantage of the myriad of benefits offered by Goldman Sachs in advance of, during and after returning from maternity leave, including onsite prenatal classes and onsite childcare. “At my lunch break, I go see my son,” said Lupemba, noting that she uses firm-provided childcare at her office. “Being able to see him in the middle of the day removes a source of stress for me as a new mom.”

Elizabeth Reed: “My Managers and My Team Were Extremely Supportive”

“The idea of going on maternity leave was daunting,” said Elizabeth Reed, a managing director in the Investment Banking Division. “However, my maternity leave outperformed my expectations – my managers and my team were extremely supportive.”

Reed described her leave and returning to work as a “holistic recovery process” due to the support provided by the Wellness team, including lactation services and childcare guidance. Commenting on her return to the office, Reed said, “All my colleagues at work who have children have been incredibly helpful – I now have a whole new network to connect with as a sounding board.”

The Role of Corporations

In the absence of a federal paid parental leave policy, it’s more important than ever for private institutions and corporations to provide new parents with the resources they need to successfully take their parental leave, and ultimately return to the workforce.

Goldman Sachs is one example of what a company can do to help employees manage one of the biggest changes in their life, such as introducing a child into their family, successfully.

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The Professional Woman’s Guide to a Drama-Free Workplace

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Guest Contribution. The following article is adapted from the book, The Drama-Free Workplace.

Workplace DramaIn this post-#MeToo era, many women, both organizational leaders and individual contributors, are asking what role they can play in ridding our workplaces of drama.

Workplace drama comes in many forms, but two of the most common, and two that disproportionately affect professional women, are sexual harassment and bias.

Root Causes of Workplace Drama

The list of root causes is long, but here are four of the most important reasons why bias and sexual harassment exist at work:

Inauthentic leadership: A lack of authenticity creates or perpetuates a belief that management is hypocritical, that they only talk the talk but don’t walk the walk.

Problem-solving deficit: A lack of authenticity leads to inconsistency, usually seen in the form of the failure to implement solutions in an even-handed way.

Increased division: Failure to communicate clearly and transparently creates a sense of “us versus them” which perpetuates the cycle of division and mistrust.

Culture of complicity: An “us versus them” culture becomes permissive and tolerates bad behavior. This leads to blind spots since “we” think “they” are out to get us.

From Unconscious Bias to Radical Fairness

Bias is at the root of many of the issues that become workplace drama.

As the term gains popularity, many now cringe when they hear “unconscious bias” since they imagine training on something touchy-feely. Another way of stating it is that our “hidden” brain heavily influences our decision-making at work (and elsewhere). We won’t solve the issue unless we:

1) acknowledge that we are all influenced by factors outside our conscious minds;
2) that affect our decision-making (sometimes negatively); and
3) that despite this reality, there are ways we can fix the problem.

So, what can we do to take away the power of unconscious bias at work? Here are a few strategies:

  • Create stronger connections up, down and across. Research shows that we tend to view the world through a relatively homogenous lens. If your friends, coworkers and acquaintances tend to be from the same demographic groups as you (race/ethnicity, socio-economic status, geographic location, position at work, etc.) then how can we expect to debunk hidden beliefs we have about “the other?” Be creative – use stories and analogies, current events and research, facts and popular culture – anything that can show people that we have more in common than we think.
  • Be authentic. Employees can detect hypocracy from miles away. Implement programs that you’re truly committed to studying and resolving. Be the “and” in a “this OR that” world. Combine data/ AND a human touch to resolve issues of bias so that you are hiring and retaining top diverse talent.

Failure to implement realistic solutions to eliminate bias from decision-making at work leads to exclusion. This becomes clear as we look at issues of inclusion and diversity – if biased decision-making isn’t checked, your program to create a diverse workforce where each employee feels as though he or she belongs, is doomed.

The “Cure” for Workplace Sexual Harassment

For female professionals, the presence of sexual harassment at work is as dangerous as the presence of gender bias.

Here are three strategies you should take to eliminate sexual harassment at your organization:

  • Go beyond the letter of policies. While promising a “harassment free workplace” is a good promise, that should be the floor, not the ceiling. Just like you don’t want to eat at a restaurant that promises not to give you food poisoning (rather than promising an excellent dining experience) so too should workplaces promise a healthy, respectful and inclusive culture, not just mere legal compliance. The spirit of the policy should be just as important as the written word.
  • Step up and speak out. In many instances, harassing behavior starts out as minor, but when left unchecked, it not only escalates, the bad actor is emboldened to go one step further. Going from passive bystander to active upstander is therefore vital. There are a number of ways to accomplish this and the only rule is that doing nothing shouldn’t be an option.
  • If you’re a leader, help develop a system of perceived fairness, in addition to actual fairness. For the elimination of sexual harassment, the single most important way to do this is to hold everyone equally accountable for misconduct. Everyone. Even if the bad actor is the CEO, or a leader deemed “too valuable to lose.”

And while these strategies might appear to be geared toward leaders, they apply equally to every employee who has a vested interest in ridding our workplace of bias and harassment– we’re all in this together and it will require each one of us to implement these strategies to succeed. By taking these steps, you will play a vital role in making sure that bias and harassment are a thing of the past at your workplace.

Patti Perez is VP of Workplace Strategy at Emtrain. She is a licensed California attorney, a professionally-certified HR executive, and a specialist in the prevention and resolution of workplace drama. She is a frequent speaker on these topics and is the author of the soon-to-be-published The Drama-Free Workplace (Wiley, April 2019).

This is a guest contribution and does not represent the opinions of theglasshammer.com- all views are of the guest writer.

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Cryptocurrency needs women to reach a tipping point

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Monica Long featuredBy Monica Long, SVP of Marketing and Communications at Ripple

“How can I start a career in crypto when I know nothing about it?” A bright-eyed student asked bravely but timidly.

I’d just completed a talk about my career journey that led me into the wild and wonderful world of crypto and blockchain to a group of about 80 Wharton business school students.

She emphasized “nothing” in her question and I knew exactly the sentiment behind the question – self-doubt. It’s all too familiar in my regular interactions with people on the outside looking into a still nascent but burgeoning industry, especially with women.

Very smart women say things like this to me all the time when I prompt them to get involved after they express interest in the space:

“I don’t get it.”

“I don’t have a finance background.”

“It’s SO confusing and complex.”

Like so many finance fields before – investment banking, hedge funds and trading – women are bowing out of opportunities in crypto, sidelining themselves from career-defining opportunities and major financial upside, all because of intimidation.

While the number of women in blockchain and crypto is growing, women are seriously underrepresented on teams and in executive roles. A December 2018 report detailed women comprise 14 percent of blockchain startup teams and 7 percent of executive roles. In contrast, women typically represent 25 percent of the workforce in otherwise notoriously male-dominated Silicon Valley big tech companies.

The industry needs women and greater diversity to reach the tipping point on the adoption curve. Team diversity is key to the success of any business in any sector.

Here’s my best advice to that Wharton student based on my experience.

Quiet the Gremlin

That little gremlin had a big voice in my head: “Don’t do it! You’ll fail!” It was August 2013 when I reconnected with Chris Larsen. I first worked with Chris when he was CEO of Prosper, the online person-to-person lending marketplace, supporting Prosper’s public relations efforts. I shared Chris’s passion to fight for “the little guy” – to give the financially underserved greater, fairer access and freedom.

In that August meeting, Chris shared his vision to use the innovations in blockchain and crypto to enable the world to move value like it already moves information, creating an “Internet of Value.” He was electric, saying he thought this was fintech’s most important breakthrough. Following our meeting, Chris offered me a position at his new company leading communications.

I was excited… and intimidated. I didn’t understand the details of what Chris described. Market making, consensus algorithms, settlement processes – it was all foreign to me. With this role, I’d assume responsibility to communicate this business to the world. Yikes.

I took the leap. I believed in Chris and he believed in me. The worst that would happen is I’d try and fail, learn and move on. The reward far outweighed the risk.

Step one is to get out of your own way and quiet the gremlin. Know you can learn it.

Find Your Passion Project

A major reason this space is so confusing and complex is many projects are purely tech-driven. They’re untethered from a use case.

Blockchain and crypto suddenly become more sensible, approachable and viable when a project clearly defines the problem it’s solving.

In the case of Ripple, we’re removing friction from global payments – making them faster, cheaper, more reliable. Hundreds of millions of people work abroad and send money home to their friends and family. Getting as much of their paychecks home as quickly and reliably as possible is critical to their ability to support their families. Ours is a mission I care about deeply.

Make Contact

While you can learn a lot about this space crawling press articles, forums and social media, misinformation and noise abounds, which may hurt more than help. I learned the most by talking to people I knew and trusted in the space and unabashedly asking question after question. The adage “there is no stupid question” is certainly true ramping up in this industry!

If you don’t have friends or professional contacts in the industry, do a little research to identify a few people you’d like to connect with based on common interests in projects or use cases. You may be pleasantly surprised by the willingness of strangers to help you out – it’s a supportive community.

Men led the Internet Age; they reaped the glory and the gains. Blockchain and crypto represent the dawn of the next big Internet revolution. We women have the chance to lead. Let’s not miss our chance to break the cycle of underrepresentation in tech.

Author Bio:

Monica Long, SVP Marketing and Communications at Ripple

Monica Long is SVP of Marketing and Communications at Ripple. Ripple is removing friction from global payments, connecting banks and payment providers to provide one frictionless experience – that is faster, cheaper, and more reliable – for sending and receiving money globally.

Throughout her career, Monica has helped technology companies drive fundamental change in the financial industry. At Ripple, Monica has built a team responsible for Ripple’s go-to-market strategy, lead generation, corporate communications and branding. Together, they tackle the challenge of ensuring all audiences – from the cryptocurrency community to financial institutions to regulators – understand the transformative potential of the growing blockchain industry.

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The Importance of Not Losing Yourself – in Work or Motherhood

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Working mother
Attending the needs of our children and responding to the demands of work may leave us with a sense of stripping us apart – especially when there can seem to be so many demands of both, often times appearing to be in conflict.

In the effort to manage and give your energy to both, you may begin to wonder where time and energy for you are in the middle of all of it.

How do you give your best to your career and motherhood and not lose yourself in the process?

You don’t have to lose yourself nor make sacrifices in your career or parenting to have fulfillment and enjoyment of all elements of your life.

If you have a sense that you are losing touch with yourself amongst the roles of parent and worker, there are some simple steps you can take to function a little differently and have greater success (and enjoyment) in your commitment to your kids, your career, and have a strong and healthy connection with yourself.

One important element to accomplishing this is choosing to be more present in your life. Contrary to what you might believe, being present is not about excluding one element or one part of your life in order to focus on another. It is being willing to be engaged with what is in front of you, while not dimming your awareness of everything else. You don’t have to put aside your role as a mother to do well at work, and you don’t have to forget your career skills and abilities in your parenting, and you do not have to exclude your own needs to successfully raise kids or have a career.

Here are three simple ways to invite more moments of presence and avoid losing you as you navigate the challenges of work and motherhood.

Start every day being present with you

One simple yet effective method to begin being more present with yourself is to consciously and regularly give you your undivided attention throughout the day.

This could begin by waking 15 minutes earlier each morning. In that time, give yourself some attention: “check in” with yourself. Take a moment to look in the mirror have a moment of gratitude for you (no judgment or criticism!). Use those minutes to have some fun. Play with what you are going to wear that day, read something that really inspires you, write something in a journal, or take some time to set some personal targets. Whatever you do, the point is to take that time to be with you first instead of rushing into the day’s activities. Use those moments to relax and be fully present with you and see the changes it starts to create in your day.

Choose some fun and lightness in moments throughout the day

When you have activities where you are on your own, where does your mind go? When you visit the gym, go to the supermarket, or drive, why not use those moments to do something for you, in your favour? Instead of repeatedly running through a to-do list, playing a movie of complaints or resentments, or fixating on things that have gone wrong, use those minutes to your advantage. Listen to music you like, take time to breathe and clear your head. Have fun with yourself. Tell yourself a joke or find something to laugh about. Even amid the most boring activity, what could you choose or put your attention on that would create some fun and lightness for you?

Be present with whatever comes your way

When you catch our mind wandering off-task, you may assume the remedy is to push those thoughts aside in attempt to narrow your focus. Rather than focus, be present with what is in front of you. The difference with being present is you can be there for the task at hand, but, unlike focus, you do not have to cut away anything else in your mind not related to that activity. It actually takes a lot more energy to exclude and focus than to be present and allow.

For example, if your child is coming to your mind while at work, allow it to be there. Allow the feelings you have for your child to be there, too. When you allow all of it to be there as part of you and your day, there is no need to put any energy or attention toward trying to avoid it.

What if the different areas of your life could contribute to each other and making you whole instead of split apart?

Losing yourself occurs when you believe you have to exclude any other part of you in the roles you play. By allowing yourself to bring all of you to work and motherhood, choosing to be more present with you in the moments of daily life, and by including your personal in the picture of your day, you will begin to have a greater sense of yourself in all elements of life, and you may find that you have a lot more energy and resourcefulness available to you than ever before.

Norma Forastiere is a business mentor, natural therapist and a self-proclaimed seeker, Norma began practicing mediation at an early age and then went on to study metaphysics and several energy healing and natural therapy modalities. A native Portuguese speaker with a proficiency in English and Spanish, Norma offers workshops and consultations for those willing to explore greater possibilities in life, communication and business. Follow Norma.

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If You Have a Disability and Want to Work, You Need the Help of an Employment Network

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disabled-featured

A new report found that companies who hire people with disabilities outperform their peers, and the U.S. Department of Labor found employers who embrace disability in their talent acquisition strategy have higher retention, employee productivity and workplace safety.

Despite this hard evidence and compelling statistics, the workplace landscape is still disappointingly homogenous when it comes to disabilities. Many hiring managers harbor misconceptions and subscribe to inaccurate stereotypes about people with disabilities and what they are capable of with their conditions. Some of our clients say they wanted to return to their former employer once they medically recovered, but their job was no longer there. Others make the mistake of disclosing their condition during the interview process for a new position and never hear from a potential employer again. Still others don’t believe they can ever go back to work because they don’t realize accommodations can be made for them.

10 million former workers and their dependents currently receive Social Security Disability Insurance (SSDI) benefits, a type of income replacement insurance that is paid by the federal government when workers experience severe health conditions. These benefits help individuals and families survive when the salary stops coming in.

In the first several decades of SSDI’s inception as a program, its beneficiaries were overwhelmingly men. Women were not as prominent in the workforce, and therefore were not as likely to be insured for these benefits through their employment (FICA) taxes. In fact, in the 1970s, researchers found that women reported higher rates of disability but were less likely to apply for SSDI. They also found that compared to men with disabilities, women with disabilities were more likely to rely on a spouse’s earnings instead. Now, women are nearing equity with men when it comes to being awarded the benefits they deserve.

Many of us think we’ll never need to take advantage of such a program — we are healthy, fit and successful, right? But the truth is, the odds of experiencing some sort of debilitating medical condition are higher than you think. The Social Security Administration (SSA) estimates one in four twenty-year-olds will be disabled before reaching age 67, and for those who aren’t in their 20s, the chances are even worse. It pays to be prepared.

If you’ve gone through the SSDI process, you know how complex and lengthy it can be — tons of paperwork and an average wait time of 600-800 days. While waiting, dangers are everywhere: you can easily slip into poverty, lose your assets, and deplete your savings while trying to make ends meet and continue paying to treat your newly acquired condition. Due to lack of funds, many people with disabilities are even forced to file for foreclosure on their home.

Whether you have been collecting SSDI for a long time or got awarded benefits recently, it’s crucial to consider getting help to go back to work as quickly as possible. Key to this decision is your long-term financial picture. You’ll simply be better off if you can work and generate additional income. Should the unthinkable happen, research shows the longer that someone with a disability is out of the workforce, the harder it becomes for them to re-enter. The market changes, you lose skills, and the gaps in your resume become more and more prominent.

Unfortunately, the unemployment rate for this population is twice as high (7.9 percent versus 3.5 percent) as it is for those who are able-bodied. Getting hired with a disability is no easy task, even though it’s proven to be good for business.

If you find yourself on the job hunt without a plan for success, you need to contact an Employment Network as soon as possible. Employment Networks help thousands of people with disabilities across the nation find or return to jobs by streamlining the process, offering valuable resources and keeping your SSDI benefits safe while you try to work again.

Former workers on SSDI benefits can access free help through SSA’s free Ticket to Work program, which protects SSDI and Medicare benefits as participants transition to full-time work. If you find that you are unable to go back to work or experience a medical setback, the Ticket to Work program acts as your safety net — you won’t lose the benefits you waited years to receive. Employment Networks help coordinate your benefits as you re-enter the working world, alerting SSA to your change of work status and helping you achieve the accommodations you may need to do your job to the fullest extent, perhaps through a flexible work schedule or a remote work arrangement.

For corporate women, every day can be a struggle, but even a severe disability cannot keep them from experiencing the personal and financial rewards of returning to work. Employment Networks can help them create an Individual Work Plan, start the Ticket to Work program and get back to climbing the career ladder.

Paula Morgan has more than 18 years of public and private experience helping people successfully navigate Social Security Administration (SSA) disability programs. She is a return to work case manager for Allsup Employment Services (AES), a national, SSA-authorized employment network (EN). Morgan works with former workers with disabilities to help them navigate the SSA’s Ticket to Work (TTW) program. She focuses on education and early intervention of social security disability insurance (SSDI) applicants as they move through the insurance program and identifies opportunities for returning to work should their condition improve.

Paula Morgan AESAuthor Bio

Paula Morgan has more than 18 years of public and private experience helping people successfully navigate Social Security Administration (SSA) disability programs. She is a return to work case manager for Allsup Employment Services (AES), a national, SSA-authorized employment network (EN). Morgan works with former workers with disabilities to help them navigate the SSA’s Ticket to Work (TTW) program. She focuses on education and early intervention of social security disability insurance (SSDI) applicants as they move through the insurance program and identifies opportunities for returning to work should their condition improve.

Guest contributors views are their own.

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