Entries by The Glass Hammer

Voice of Experience: Tina Shell, Managing Director of Client Operations for Citi’s U.S. Retail Bank and Mortgage Businesses

“People are what draw me to opportunities. When you build relationships, you want to follow those whom you admire,” says Citi’s Tina Shell. Now that she is in a position to inspire others, she is focused on helping her own team develop. “Sometimes I take a chance on someone, when their talent or commitment might […]

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How to maintain your professional network

By Zoe Anderson You’re busy all the time. Between your career goals, life, friends and family, you don’t even have the opportunity to reward yourself for all of your hard work with a pedicure or a glass of wine. How do other women do it? It seems like so many succeed without ever needing to […]

Voice of Experience: Jaclyn Berryman, Director, IT Communications & Human Capital Programs, TIAA

By Cathie Ericson “I always encourage the members of my team to escalate solutions, not just problems,” says Jackie Berryman, Director, TIAA. She has tried to instill a proactive, solution-oriented mindset in the members of her team. In reflecting on her career so far, Berryman identifies this can-do approach as having enabled her to tackle […]

Men Who Get It: Antonio (Tony) Castañon, Citi Retail Services, Managing Director and Sears Portfolio General Manager

Leaders who want to promote diversity and inclusion need to start from a place of curiosity, says Citi’s Antonio (Tony) Castañon. “They have to be curious about those they work around and listen to their stories, then open themselves up to being accepting of others.” By doing so, they can work on embracing diverse teams […]

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Alyssa Cowley of Shearman & Sterling Talks About Why She Feels It Is Important to Co-lead Sterling Pride and What She Hopes to Achieve

The world was a much different place a decade ago when Sterling Pride, Shearman & Sterling’s LGBT inclusion network, was formed. As a former history major, my mind tends to go to the story of a place or group first. I wonder about the conversations that sparked the idea, and discussions involved in becoming one […]