Movers and Shakers: Rosa Bravo, Business Development Director, Accenture

This week The Glass Hammer is celebrating Hispanic Heritage Month with profiles of senior Hispanic women in the financial and professional services. Check back all week long to read more.

RosaBravoBy Melissa J. Anderson (New York City)

“One of the things I wish I had known earlier,” began Rosa Bravo, a Business Development Director for Accenture, “is that it’s okay to ask for help.”

Bravo, who started her career as an aerospace engineer before moving into consulting, explained, “There are so many choices you have to make along the way, and you just can’t do it alone.”

Asking for help was particularly difficult for her at first. “I’ve been culturally conditioned to be a strong woman, to want to be able to do everything on my own. It took a few years to feel comfortable to raise my hand and ask for help when I needed it.”

She added, “But it made things much easier when I did.”

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What Does Success Mean to You?

Cheerful employerBy Melissa J. Anderson (New York City)

According to a new study by Citi and LinkedIn, the notion of success is expanding for women. As more and more women reach high levels in the workforce and handle issues like work life challenges or career advancement in their own way, it should come as no surprise to see that women are generating their own definitions of success.

Linda Descano – Managing Director and Head of Digital Partnerships, Content, and Social at Citi and President and CEO of Women & Co., Citi’s personal finance resource for women – explained, “We knew from the reaction on [Citi’s LinkedIn portal] Connect to this summer’s “having it all” debate that the survey results would paint a much different picture of success than a lot of the media commentary surrounding Anne-Marie Slaughter’s piece. ‘Having it all’ means different things to different people – and we were pleasantly surprised at how that came to life so evidently in the survey results, with marriage, children, and the C-Suite all being factors for some of our respondents – but not all.”

One surprise, though, was how many women said they do believe success is attainable. Very few respondents (four percent) said they didn’t think they could one day “have it all.”

Descano said she was “incredibly optimistic” about this data. “Had we asked that question out of context, I’m not sure if we would have received the same results. But when we asked women to really think about the factors that make up their definition of ‘having it all,’ they realized that it is totally attainable.”

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Voice of Experience: Valeria Strappa, Head of Efficiency and Cost Management for Citi Latin America

This week The Glass Hammer is celebrating Hispanic Heritage Month with profiles of senior Hispanic women in the financial and professional services. Check back all week long to read more.

ValeriaStrappaBy Melissa J. Anderson (New York City)

According to Valeria Strappa, Head of Efficiency and Cost Management for Citi Latin America, defining a career path and learning to get comfortable with negotiation are critical for women to advance in their careers. What I think is important is to first be the designer of your own destiny and second, to learn that you might not necessarily get what you think you deserve, you will get what you are able to ask for and to sell for your results

Strappa has quickly risen through the ranks at Citi, distinguishing herself as a skilled turnaround expert with a passion for results. She continued, “A lot of times women think people will recognize their work. And they do, but that doesn’t mean you get what you were expecting for it. You have to be able to solve a big problem for a big leader and of course be able to stand up and show your results.”

She added, “This is something I learned from my boss. He once told me: you don’t delegate to your parents the decision of who your husband will be right? Then why delegate designing your career path to your boss? I was shy about this before. But just by letting people know what I want and sharing what I was doing – it made things much easier to get what I wanted.”

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Movers and Shakers: Elizabeth Diep, Senior Manager, Asset Management Practice, PwC

This week The Glass Hammer is celebrating Hispanic Heritage Month with profiles of senior Hispanic women in the financial and professional services. Check back all week long to read more.

elizabethdiepBy Melissa J. Anderson (New York City)

According to Elizabeth Diep, Senior Manager in PwC’s Asset Management Practice, it’s important to be open to new possibilities. “Be open minded. There is such a changing landscape in this profession. We are seeing growth in Latin America, while in Europe, there are challenges now but absolutely something different is going to come out of it. It’s about being open to opportunities and not hesitating to take on new roles.”

Diep is enthusiastic about the pace of change in the industry and how women can leverage that change to advance their careers.

“Every experience, whether good or bad, is going to help you grow. Don’t resist change,” she said. “Change will help you become a seasoned professional a lot faster and a lot better.”

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Voice of Experience: Licenia Rojas, Vice President and Global Leader for Risk and Payments, Technology, American Express

This week The Glass Hammer is celebrating Hispanic Heritage Month with profiles of senior Hispanic women in the financial and professional services. Check back all week long to read more.

Licenia Rojas cropped exec photoBy Melissa J. Anderson (New York City)

According to Licenia Rojas, Vice President and Global Leader for Risk Automation and Payments for Technology at American Express, as women advance in their careers, and there are fewer role models to draw inspiration and advice from, mentoring and sponsoring within a peer group can be invaluable. “For my peer group, we’re always looking at how to expand each other’s current responsibilities. We’re creating sponsorships among ourselves.”

That can mean letting colleagues know about new roles or projects, or letting other team members know when a peer has made a significant contribution or achievement. “As you grow, it’s important to feel comfortable saying someone is doing a great job. I really believe in paying it forward,” Rojas explained.

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Why Gossip Has To Go

BeateCheletteContributed by Beate Chelette

What would you guess is the amount of time most of us spend gossiping? Thirty percent? Not even close. Research studies report that in everyday conversations, gossiping takes up 65 to 80 percent (!) of speaking time.

And 15 percent of work email is gossip, according to a new Georgia Tech study that examined emails from the former Enron Corporation. The average corporate email user sends 112 emails every day, and one in seven of those messages can be called gossip. What’s more, gossip is prevalent at all levels of the corporate hierarchy, though lower levels gossip the most, says the study.

As a consultant and career coach, I’ve been in numerous workplace situations where gossip is the norm and it creates such a toxic environment. I can’t stand it. It has been my goal—more like a mission, really—to change that by providing a new leadership model for women in business called The Women’s Code.

Our culture seems to thrive on knowing personal details of celebrities, and other famous people, our colleagues, even our friends, especially when it’s dirt. At work, people chitchat and pass on rumors about their bosses and colleagues, and on it goes.

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Life After Corporate: Lori Anne Wardi, Vice President, .CO Internet S.A.S.

IMG_1154-252-352-112By Melissa J. Anderson (New York City)

According to Lori Anne Wardi, if your job just isn’t working for you, think about what your strengths and passions are, take a deep breath, and plunge in to something new. She should know – after spending years as an attorney in a large New York City law firm, she plunged into a corporate learning and development career at an investment bank, and then plunged once again to begin her own business.

But when her business went bust – soon she found herself on the hunt for an inspiring career again, until her hobby turned into just that.

“Forge your own path,” she said. “People fall into a trap of believing there’s this career path you’re supposed to be following. Sometimes you have to step off the path – or jump off the path. And it could be three steps forward, two steps back, four or five times. Your career is not always going to be linear.”

“Now I’m a co-founder of a company I absolutely love, .CO Internet, and my career is about helping other companies and businesses get started. And helping to change the fabric of the Internet at the same time.”

She added, “If you have the gnawing sense of anxiety that the corporate world just isn’t for you, and you have a bigger vision for what your life and career can be about – you owe it to yourself to go for it – to create the future you want.”

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Connecting the Dots: From Networking to Coordinating

Businesswomen drinking coffee.By Jessica Titlebaum (Chicago)

While networking is a crucial skill for success, it’s become a stale concept. These days, every conference, seminar, or workshop is followed by a networking reception offering attendees a chance to meet and mingle with their peers. Don’t get me wrong, I am a strong believer in sipping a cocktail, rolling up your sleeves, and shaking a few hands. I never go anywhere without business cards. However, success doesn’t come in establishing relationships, it’s in the nurturing of them.

It’s after trust is established that successful people start coordinating solutions and that’s why I believe we need a new term that describes this productive aspect of relationship building. It’s not just about networking anymore, it’s about coordinating. Whether you are facilitating introductions, meeting a customer’s need, or marketing a new product, these actions require coordination, a connecting of dots.

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Five Steps to Your Personal Board of Directors

Contributed by CEO Coach Henna Inam

Are you stuck in a career rut? Do you wish for more coaching and feedback but don’t get it in your work environment? Do you want to learn to better integrate work and life? Do you wish you could tap into others who have complementary skill sets to you for advice? A personal board of directors may be just what each of us needs to help us with perspective and keep us on track with our goals.

As I did my Personal Leadership Review, one of the conclusions I came to is that I am a rather independent person and don’t always seek others’ advice. I like to have a challenge and figure it out on my own (as many a frustrated former boss would attest to).

As much as I love to help others, I have a really hard time asking others for help. To address this, I decided to go about recruiting a Personal Board of Directors for myself. With this goal in mind, I did something highly uncharacteristic of me. I asked some people who know about having a personal board to help. Here’s what I have learned from them.

Here are five steps to consider to create your Personal Board of Directors.

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Why We Need to Keep Celebrating Powerful Women

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By Melissa J. Anderson (New York City)

Earlier this week, American Banker published its lists of the Most Powerful Women in Banking and Finance, and Women to Watch. For a decade now, the magazine has celebrated the achievements of top women in the industry.

But as Heidi Miller, retired president of JP Morgan’s international business, suggests in her blistering article accompanying American Banker’s list, gender parity hasn’t come nearly as far in that decade as she’d hoped. She writes, “The value of an initiative like this one is that it creates visibility around an issue that still, after all these years, needs every bit of attention it can get.”

Miller points out that even though there are some women in senior management at financial services companies, there aren’t many of them. So many believe the industry to be a paragon of meritocracy – yet, she continues, simply taking a look at who’s in the c-suite should be enough to show anyone that it’s not.

Heather Landy, Editor in Chief of American Banker, agreed. “You would think – even hope – that ten years on, we would no longer need it. Women absolutely remain the exception to the rule when it comes to senior leadership in many industries, including financial services. Because of that, we absolutely do need to continue to publish rankings.”

Drawing attention to the few senior women who have made it to the top reminds us of the systemic challenges in getting there. It pushes us all to work to topple these barriers, and encourages senior women reach out a hand to younger generations climbing the ladder as well. Finally, it expands the vision of what a leader can look like for both women and men.

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