By Melissa J. Anderson (New York City)
In today’s fast-paced workplace and tough economic environment, difficult situations are bound to arise. But whether you’ve been tasked with delivering unpleasant news or downsizing a team, as a leader, how you handle the situation influences its outcome significantly.
“I think the most important thing to remember is that it’s not just about you,” explained Hyune Hand, Executive Vice President and General Manager at Wolters Kluwer (WK) Corporate Legal Services. She continued, “There is a whole team behind you looking at you, relying on you, to make sure you get to the right outcome.”
As a leader, it’s your job to make sure you evaluate every situation thoughtfully for the good of your company. Here are five ways to ensure you handle any tough situation with poise and maintain the respect of your colleagues.