Voice of Experience: Michelle Orozco, Assurance Partner and Diversity and Inclusion Leader, PwC Mexico

PwC Mexico Partner Michelle Orozco reminds women not to be afraid of being ambitious. “It’s important to express your desire to develop professionally and share your opinion,” she says, adding that the issue of work/life flexibility is one that women need to be upfront about. “If you want more flexibility, or need to change some aspect of your work or home life to better balance, you can’t be shy about addressing it.” Over the years, she has learned that it’s ok to say no: “Sometimes you feel overwhelmed and even though you want to say yes, saying no demonstrates that you know what you want and can prioritize what’s important at any moment in your career.”

Orozco serves as a role model of a professional woman capable of successfully addressing work/life balance.

She joined PWC in 1997 as an auditor, soon heading to London where she spent four years assisting in developing guidance for accounting standards used by the firm worldwide. She returned to Mexico City, where her successful experience from London formed a critical part of the business case for her admittance to the partnership as an expert in International Financial Reporting Standards (IFRS). Her current role as head of Global Accounting Consulting Services in Mexico includes supporting clients with complex transactions, assisting with internal and external training in IFRS and providing advice to clients with respect to their accounting approaches.

“Everything that affects our clients is of interest to me, and it’s vital that we are prepared for the accounting consequences of global and national economic issues so we can advise them.”
She also was appointed diversity leader in June 2014, which she terms both a great honor and a great challenge. “My background is more technical and related to numbers so dealing with diversity initiatives allows me to explore a different side with more emphasis on business skills. It’s been a learning experience I have appreciated.”

Rooting Out Subconscious Bias

Orozco believes that subconscious bias is still prevalent in Mexico, reinforcing the stereotype that women should stay home and men should be the bread winner. “That belief can affect decisions about who is the best person for a certain role,” she says, adding that there needs to be an emphasis on accepting that not all women and men have the same desires.

“We need to focus on talent, rather than gender, and be cautious about how our beliefs may affect decisions that could prevent women from continuing to grow.”

For their part she says that women need to realize that they don’t need to be super women. “As long as you’re delivering results, you can manage your personal and professional goals. Take your flexibility and use it as needed and make sure you have the balance of teamwork you need at home and at work.”
Over the years, she has found that women face greater challenges in tackling balance. “Becoming a partner involves difficult work, and you have to make a choice that you will be sacrificing some of your personal time, but you have to balance that with the pride you feel in your professional accomplishments. In truth the sacrifice has been very limited; I’ve never had to miss an important family event or any of my children’s special occasions,” Orozco says.

She also believes that young women should carefully consider their partner’s support of their career aspirations. “It’s vital to ensure that you have the same interests and goals. Here in Mexico we have cultural differences, and some men believe women should stay at home, so that’s an issue that should be addressed.”

She has also seen great strides in men being more upfront about their desire to spend time with family, and that’s where she believes flexibility is important.

And she has seen that women have a role to play too: “We don’t always help other women, and that needs to change. We need to be more open and understanding that even if it was difficult for you, it doesn’t have to be as difficult for others.”

Making Time for Other Women and Family

That belief plays into her ongoing efforts to mentor other women. She has recently assisted in creating a firm network to discuss issues such as personal brand, improving confidence and other professional skills that they will formalize this year. She is also part of a mentoring initiative with the American Chamber, and next year will be involved in “Reach Out” — an initiative first introduced in India that involves PwC, American Express, Microsoft and General Motors. Women will be selected to network and attend monthly professional development sessions and also be mentored by the CEOs of those companies and others in the group.

A mom to three children, two boys, ages 12 and 7, and a four-year-old girl, Orozco relies on other supportive women, including connections she has with other families via her children’s schools.

Orozco prioritizes personal time, visiting her parents and friends often and focusing on her husband and kids. They enjoy traveling but also spending time at home, going out to the cinema or weekend restaurant nights, where, as she says, devices are forbidden and distractions are few, so they can really connect.