Self-Regulation is the Key to a Successful Career

 By Nicki Gilmour, Executive Coach and Organizational PyschologistNicki Gilmour
Some people are blessed with an even temper and tactful diplomacy at work. The rest of us are not and we are in fact very human with buttons that can be pressed and triggers that can be triggered. It is entirely worth your while figuring out what your hot buttons are so that you know why they exist and then what to do to make sure you are in control of your reaction.

You don’t have to be a robot but you do need to know how to apply emotional intelligence (EQ). If you are short of EQ, then work with a coach to develop it and if you still don’t have it then you have to learn how to fake it until you make it.

Reactions matter. It’s a virtuous circle to stay calm and carry on.
People want to work with people who are going to show real but positive emotion regarding regular and especially stressful situations.

Equally, be aware of passive aggressiveness which is a productivity killer and is mistaken as self-regulation. It typically takes the form of team members leisurely ignoring each other and pursuing their own agenda. If you are saying yes to a task but really are saying no, then you should step back and think about other ways to communicate that you would like to do the task differently.

Treat others how you would like to be treated.